Agenda at a Glance |
| Sunday, 12 October
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10:00 - 19:30 |
Registration & Cyber Cafe
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13:00 - 16:00 |
(S101) Member's Only - How to Build a Silver Bullet Machine™ Workshop (details)
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16:30 - 17:30 |
(S102) New Members - First Time Attendees Welcome Orientation and Workshop (details)
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18:00 - 19:30 | General Session and Keynote Presentation -
"Global Affairs and the Future of Europe"
Carl Bildt, Former Prime Minister of Sweden
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20:00 - 23:00 | Opening Night Reception
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| Monday, 13 October
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07:00 - 18:30 |
Registration & Cyber Cafe
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07:30 - 08:15 | Continental Breakfast
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08:15 - 09:45 | Keynote Presentation and Industry Perspective
"Challenges of the Global Economy"
The Honorable Robert B. Reich, former US Secretary of Labor
Plus...Patrick Alexandre, Vice President, Commercial International, Air France
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09:45 - 10:15 | Coffee Break
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10:15 - 11:30 | Educational Sessions
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(M101) Consolidation in Europe (details)
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(M102) Are Corporate Cards Still the Best Way to Settle Up? (details)
- (M103) The Need to Protect Your Company's Data Has Never Been Greater (details)
- (M104) Global Hotel Programmes: Part I (details)
- (M105) Roundtable: Business Travel Today and Tomorrow (details)
- (M106) Members Only - Advancing the Industry Workshop (details)
|
11:45 - 13:00 | Educational Sessions
- (M201) Flexible Travel Management is the New Vogue (details)
- (M202) Travel Procurement: Myths, Mistakes, and Best Practices (details)
- (M203) Technology Integration: Travel Management within the Enterprise IT Ecosystem (details)
- (M204) Global Hotel Programmes: Part II (details)
- (M205) Roundtable: Business Travel Today and Tomorrow (details)
- (M106 Continued) Members Only - Advancing the Industry Workshop (details)
|
13:00 - 14:00 | Luncheon
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14:15 - 15:15 | Keynote Presentation
"Lessons in Distribution"
Eamonn Quinn, Deputy Chairman, Superquinn & Cranfield University
Plus...Dr. Fariba Alamandari Head of Air Transport Group Cranfield University
|
15:30 - 17:00 | Educational Sessions
- (M301-M303) The Future of Distribution in the Travel Industry (details)
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17:00 - 18:30 | Technology and Business Process Showcase & Cocktail Reception
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| Tuesday, 14 October
|
07:00 - 17:00 |
Registration & Cyber Cafe
|
07:30 - 08:15 | Continental Breakfast
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08:15 - 09:45 |
IATA General Session
Going Global - Smooth Sailing or Rough Seas Ahead?
It's true that today's marketplace is truly global. But as borders are becoming less visible, are the regulations impacting the management of corporate travel keeping pace? Changes in industry distribution models coupled with new technology have created opportunities to completely automate certain processes and as a result reduce costs. Yet current IATA regulations are limiting the ability of both travel management companies and corporate purchasers to capitalise on these cost savings. Get a better understanding of exactly how much these outdated regulations are costing your company, what changes in current IATA practices are necessary, and how you can help drive this change.
Industry Perspective
Charles Petrucelli, President, Global Travel Services, American Express
|
09:45 - 11:15 | Technology and Business Process Showcase and Coffee Break
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11:30 - 12:15 | General Session and Keynote Presentation
"Leadership and Cross-Cultural Competence"
Fons Trompenaars, Management Consultant and Author |
12:15 - 13:15 | Luncheon
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13:30 - 14:45 | Educational Sessions
- (T101) Consolidation in Europe - Agency Viewpoint (details)
- (T102) Understanding & Reconciling Intercultural Dilemmas Workshop (details)
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14:45 - 15:00 | Coffee Break
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15:00 - 16:15 | Educational Sessions
- (T201) Flexible Travel Management in the New Vogue (details)
- (T202) The State of the Global Airline Industry (details)
- (T203) How to Drive On-line Utilisation (details)
- (T204) Meetings Management - Altogether Another Skill! (details)
- (T205) The Disney Corporate Culture and Globalisation (details)
|
16:30 - 18:00 |
Closing General Session: CEO Forum
You're invited to a no-holds-barred debate on the issues of most concern to you! This hard-hitting session will bring together top executives from key areas of the business travel industry including air, technology and travel management companies. The programme host will ask the difficult questions--your questions! And get behind the stories that are making news in our industry today--from data privacy to industry consolidation, the economic forecast and technological trends. Attendees who are present during the session have the chance to win one of two free trips to the ACTE Global Conference in Orlando, Florida, April 25-27, 2003.
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19:30 - 23:00 | Reception and Closing Dinner
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