Educational Presentations
Special Session! Sarbanes-Oxley Act
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Recent scandals have eroded investor trust in corporate reporting - contributing to a slowdown in U.S. Capital Market performance. Today's corporate stakeholders expect more. This presentation outlines the governments response and how corporate travel is affected.
Presenters:
Jim Lennon
Global Travel Leader, PricewaterhouseCoopers, LLP
Garth Jopling
ACTE President
Travel Manager, Canada, PricewaterhouseCoopers, LLP
M101 Consolidation in Europe--Corporate Viewpoint
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What are the best business models and options for programme consolidation in Europe? This session will provide multi-national perspectives on purchasing issues across the EU - the complexities of cross-border consolidation, the evolution of /managing regional service centers, cultural and regulatory issues and challenges. Then, top executives of leading travel management companies in Europe will convene to tackle the issues of consolidation from the agency perspective in a plenary session on Tuesday afternoon.
Presenters:
Marco Diaz
Procurement Manager European Travel, Eli Lilly
Jenny Prescott
Senior Vice President EMEA, BTI
M103: The Need to Protect Your Company's Data Has Never Been Greater
Sponsored by:
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Surveys suggest that corporate travel managers are concerned about data privacy and control. Do you know what happens to your data when it leaves you? Are you aware of the risks to your data? Do you have adequate data control policies in place? This session will explore the subject and provide advice for corporate purchasers on what they can do to protect their company's vital information
Moderator:
Benedicte Bayi
Vice President, Legal and General Counsel, Carlson Wagonlit Travel
Presenters:
Ruth Cullinane
EMEA Data Protection Manager, MCI
Chris Humphrey
Manager, Government & External Affairs, Virgin Atlantic Airways
Herman Mensink
Vice President, EMEA, PRISM Group, Inc.
Peter Sijbers
Global Commodity Manager, Air, Philips Electronics
M104: Global Hotel Programmes Part I
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These sessions will provide perspectives on how to deal with the myriad of challenges from sourcing and managing a global hotel programme through delivery to guests in today's ever-changing world of customer service demands. This is a case study with a twist-viewed from all sides for the benefit of all players.
Part I will focus on the sourcing of a hotel programme including the RFI, RFP content and process, analysis and negotiation, and implementation and overview of booking methods in today's multiple distribution environment. The team of presenters will identify in a "hands on" way exactly what is involved throughout the process viewed from the corporate, agency and hotel perspectives to deliver a successful programme.
Presenters:
Chris Crowley
Director Corporate Sales, ACCOR
Trevor Elswood
Director Account Management, BSI
Maggy Sainsbury
Director Global Travel Management, Diageo
M202 Travel Procurement: Myths, Mistakes and Best Practices
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Interested in learning more about this topic?
Attend the ACTE Executive Forum on Travel Procurement in Frankfurt, Germany on November 27, 2003
Designed for procurement professionals handling the travel category and for travel managers wanting a comprehensive update on best procurement practices, this session will focus primarily on airlines, with additional coverage of hotels, rental cars and travel agencies. Topics included are: price benchmarking, online auctions, consortia purchasing, volume discount logic; scenario-based negotiations, defining savings, quantifying quality, and contract traps. Delegates will receive a self-scoring Airline Sourcing Project Stress Test developed by presenter Scott Gillespie, CEO of Travel Analytics.
Presenter:
Scott Gillespie
Principal and CEO, Travel Analytics
M203 Technology Integration: Travel Management within the Enterprise IT Ecosystem
Sponsored by:
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Explore the integration of electronic travel management solutions within existing enterprise applications. Learn from case studies how to link business processes and workflows within the enterprise for better co-ordination between the travel department and other departments (procurement, finance, HR). What are the challenges and the benefits of an enterprise-wide integration approach.
Presenter:
Andreas Semmling
Travel Manager, Bosch
M204: Global Hotel Programmes Part II
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These sessions will provide perspectives on how to deal with the myriad of challenges from sourcing and managing a global hotel programme through delivery to guests in today's ever-changing world of customer service demands. This is a case study with a twist-viewed from all sides for the benefit of all players.
Part II - will look at the delivery aspects of the programme to the traveller, corporate travel management team, hotels and agency, including communication and "selling in" the programme to travelers; Intranet development; programme and rate integrity /dependencies /compliance; MI: what do you really need, what do you/can you do with it; and the grande finale: "The Real Traveller And Hotel Experience".
Presenters:
Chris Crowley
Director Corporate Sales, ACCOR
Trevor Elswood
Director Account Management, BSI
Maggy Sainsbury
Director Global Travel Management, Diageo
T202: The State of the Global Airline Industry
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Chris Tarry, Chairman, Aviation Industry Research and Advisory (CTAIRA), will provide a
fascinating overview on the current trends and issues facing the ever volatile airline industry.
Hear the latest about a variety of hot topics, including industry restructuring, competition and regulatory issues, including the future of government subsidies in the EU, security, and the evolving distribution system.
Presenter:
Chris Tarry
Chairman, Aviation Industry Research and Advisory
T203: How to Drive On-line Utilisation
Sponsored by:
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Installing an on-line booking tool is easy - high utilisation is not! This session is designed to help you understand what travel purchasers can do to increase on-line booking tool utilisation and improve ROI.
Presenters:
Alice Cooper
Manager, Travel Services Europe, TRW Limited
Marcos Isaac
Director of Corporate and Distributor Channels, Amadeus/e-Travel
Keith Mullineux
Regional Manager - Europe, Middle East & Africa, Travel Management Services, GE International
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