TECHNOLOGY & BUSINESS PROCESS SHOWCASE Compliments of: Reduce Cost! Increase Efficiency! Save Time! Feel the power of tomorrow's technology in your hands today. Incorporated into the 2003 Global Conference was the ACTE Technology Showcase, a highly-acclaimed, hands-on experience created to give attendees a taste, and a comparison, of new technology and its applications. Look below for information on the organizations that participated: AirPlus International American Express Corporate Services AQUA Software Products, Inc. Business Travel International Connexion by Boeing Carlson Wagonlit Travel Diners Club International Empire International GetThere e-Travel, Inc. Hotelzon International Ltd. Meridian Navigant International TQ3 Travel Solutions Travel Analytics, Inc. Travelport Corporate Solutions, Inc. TRX AirPlus International www.airplus.com Features & Benefits: AirPlus International, one of Europe's leading providers of travel management solutions, offers the AirPlus Company Account - a centralised payment and billing system. This unique product works with your chosen travel agency saving your company time and money by providing detailed billing plus powerful management information from a single source via the AirPlus Information Manager. AirPlus International specialises in intelligent solutions for all areas of the business travel process, enabling companies to manage their travel more efficiently and cost-effectively. More than 20,000 companies worldwide - among them over 200 of Western Europe's top 500 - rely on the expertise of AirPlus International to optimise their travel expense management. AirPlus operates internationally and helps companies consolidate travel data in the major business centres of the world. Contact: Hans-Boeckler-Strasse 7 63263 Neu-Isenburg Germany Phone: +49 (0)61 02 204-422 Fax:+49 (0)61 02 204-439 email [email protected] American Express Corporate Travel www.americanexpress.com Features & Benefits: With over 150 years of experience, American Express is the world's largest corporate travel management company, driven by people who are passionate about travel. Dedicated to offering outstanding service and support to all our customers, we are committed to help companies meet their business objectives through the delivery of an innovative and flexible product and service offering. Our unmatched ability to provide a single, globally integrated Corporate Travel Solution helps companies large and small throughout the world to control and maximise value from their travel spend. Some of the key elements that we will be demonstrating include: Online booking tools - including the ability to access low-cost carriers Our full suite of management reporting products Our consolidated multi-market servicing story Reclaiming unused e-tickets through Global TicketTRAX Contact: David Owen Phone: +44 20 7943 3606 email [email protected] American Express Corporate Services Commercial Card www.americanexpress.com Features & Benefits: The American Express Commercial Card business encompasses our Corporate Card, Corporate Purchasing Solutions, Business Travel Account, and Corporate Events Card businesses. American Express Commercial Card provides global expense management and purchasing solutions to many of the world's largest organisations along with tens of thousands of mid-sized companies. Our Corporate Card expense management solution simplifies T&E; expense management providing companies with savings and peace of mind through process efficiencies, purchasing intelligence and traveller security. Our Corporate Purchasing Card provides a complete expense management solution that streamlines every step of the purchasing process, from sourcing and buying to billing, payment and reconciliation. Some of the key elements that we will be presenting include: Savings Assessment Manager Corporate Purchasing Card Management Information AT Kearney Expense Management Study Findings Expense Reporting American Express @ Work - Program Management Contact: Sharon Jelich Phone: +44 20 7976 4694 email [email protected] AQUA Software Products, Inc. Features & Benefits: AQUA Software Products, Inc. (ASPI) is a leading provider of innovative quality assurance and productivity management products for the travel industry. ASPI was the first, automated quality control system to be developed and deployed in the agency marketplace. AQUA is staffed with experienced travel professionals and has attracted and retained top level programmers and developers who understand the latest technologies to help define future industry trends. ASPI has developed multilevel relationships with all major systems in the market place. Contact: Kellie Dyer Phone: 714-434-8770 x6209 email [email protected] www.aspisoft.com BTI intellect www.btiintellect.com Features & Benefits: BTI sees the effective use of technology as an essential component of providing tailored solutions to meet client needs. As market leader, the company has unrivalled knowledge and experience in shaping the standards in global business travel service delivery and client care - ensuring the right fit to meet requirements both now and into the future. BTI intellect bridges the gap between knowledge and understanding, delivering benefits at each stage of the travel process through three key solution elements: Traveller Tools - empowers your travellers with booking tools, valuable information and assistance, 24 hours a day, seven days a week, wherever they are across the globe. Process Management - Delivers cost savings, time efficiencies and improved productivity through the automation of routine tasks. Strategic Management - Consolidates and analyses data allowing proactive management and better control of your travel programme. New opportunities can be realised to enhance the decision making process. By taking into account differences in culture, technical infrastructure and business objectives, BTI intellect provides powerful travel solutions with clear benefits on both a local and global basis. European Contact: Jenny Prescott Director of Sales Europe Phone: +44 1252 372000 email [email protected] Ron Wagner Executive Vice President West Division Phone: 650 616 2700 email [email protected] Asia-Pacific Contact: David Pettigrew, Regional Director - Asia Pacific Phone: +65 6885 7587 email [email protected] General Contact: Phone: +44 1252 370777 email [email protected] Concur Technologies, Inc. www.concur.com Features & Benefits: Concur Technologies, Inc. (NASDAQ: CNQR) is the world's leading provider of Corporate Expense Management solutions, servicing thousands of companies worldwide. Concur's solutions include Concur Expense for travel and entertainment expense management and Concur Payment for managing employee request for vendor payments. Concur also offers value-added software and services to complement its core solutions, including Concur Imaging Service, Concur Travel Integration, Concur Business Intelligence, and Concur Total Access. Concur's solutions streamline business processes, reducing operating costs and improving internal controls while empowering financial managers to apply greater intelligence to their company's spending patterns. Our customers include Black & Decker, bmi, Cable & Wireless, CMS Cameron McKenna, Diageo, DuPont, Pfizer and Sabre. Concur 's latest product release Concur Expense 7.0 delivers expansive capabilities for reaching all users within any organisation, regardless of language or location, setting a new standard in the global market. Contact: Caroline Scott Marketing Director Concur Technologies Phone: +44 (0) 1494 582025 email [email protected] Connexion by Boeing www.boeing.com Features & Benefits: Connexion by Boeing is a mobile information services provider that is revolutionising the way people on the move communicate, work and entertain themselves by providing affordable, high-speed, two-way Internet, intranet, e-mail and data access to travellers. The Connexion by Boeing service delivers broadband (or high data-rate) connectivity to commercial airliners and private and executive aircraft, affording passengers personalised access to the Internet, to their personal and business e-mail accounts (including attachments) and to entertainment - just as they might have in a modern home or office environment. The service allows travellers to use their own laptops or PDAs, and to connect either wirelessly or through a standard Ethernet connection. Connexion by Boeing's unique broadband approach also provides an e-enablement framework for aircraft operators, transforming jetliners into valuable tools to increase operational efficiency, improve and reduce maintenance costs, delays and cancellations; improve flight crew communications and situational awareness, and to enhance customer service. Contact: Larry Keene Exhibits Manager Phone: 949-790-1592 Fax: 949-790-1212 email [email protected] Carlson Wagonlit CWT Connect www.carlsonwagonlit.com Features & Benefits: Carlson Wagonlit Travel provides a completely integrated e-Commerce solution to the corporate traveller, through our Web-based travel portal, CWT Connect. The CWT Connect portal, which can be directly accessed through our client's intranet and which is tailored to client-specific requirements, means a complete Web enabled interface with all aspects of our clients Business Travel Programme. This acts as an instrumental tool to bring together an e Travel Solution on an internationally consolidated level. This tool has proven to be extremely successful in further developing the travel programme of CWT clients. CWT Connect allows access to traveller information, booking services and post travel services (such as invoice look up), at any time, anywhere - via an Internet connection. The success of this tool is due to its integrated approach and flexibility, as it has key base elements supplemented by an unlimited capacity to tailor solutions. We can also provide client access to make changes and 'own' information sections as well as housing links to client Web-enabled programmes, preferred self booking tools, co-branding, map links etc. Carlson Wagonlit Web-based Reporting www.carlsonwagonlit.com Features & Benefits: Carlson Wagonlit Travel offers to corporations the most advanced and comprehensive Web-based Management Information system in the industry. Consultation of complete travel data on-line is possible through CWT's flexible reporting products. Reports can be devised to reflect our client's global line of business reporting that allows them to identify spends and trends across their enterprise. CWT's Web-based reporting provides rapid access to global travel spend through an easy-to-use Web-based system. Furthermore, high quality data is produced through the back office systems that support the Web-based tool, thus ensuring clean and comprehensive data reaches our clients on the Web - every time. Rather than in the traditional way with a relational database that constrains the number of variables, our multi-dimensional database allows corporations to view and analyse data simply and efficiently. Diners Club International TravelPASS www.dinerseurope.com Features & Benefits: The concept of the 'Lodged Account' has remained essentially unchanged since its introduction in the UK marketplace in the mid 1980's. travelPASS now represents the next step in the evolution of this product area, enabling organisations to manage their non-card corporate travel expenditure more effectively. Key Features: Pre-reconciled electronic statements reducing the volume of queried items Items accessible as they are posted allowing daily reconciliation if necessary Up to 28 days to pay from the date of the statement Enhanced data quality with a choice of customised data fields Electronic statements that can be downloaded and manipulated Data compatible with Diners Club Global Vision travelPASS is specifically designed for businesses that require a fast and effective way of managing and reconciling corporate travel spend. Contact: Phone: +44 (0)208 600 0364 email [email protected] Diners Club International Diners Club Global Vision www.dinerseurope.com Features & Benefits: When it comes to managing business travel and entertainment costs, there is only one truly effective solution - Diners Club Global Vision. This unique, internet based, software package has been specifically developed by Diners Club to provide organisations with the most efficient and responsive means of managing their expenditure on business travel and entertainment. Key Features: Vendor Negotiations - Armed with independent information about spending negotiate preferential rates with vendors Cash Withdrawals - Cash withdrawals can easily be monitored Delinquency tracking - Check to ensure employees are running their accounts properly and not incurring late-payment fees Fast Access - All data is automatically held for 37 months so there is no need to download or store information locally Powerful Analysis - Analyse and consolidate all your Diners Club spending for specific vendors, geographical areas, periods of time etc. Spending Patterns Identified - Identify and analyse spending patterns to make more effective use of your travel budgets Improved Compliance - Monitor spending 'exceptions' to ensure compliance with travel policies Better Budgeting - Cost centre reporting improves budgeting and forecasting and supports your travel management strategy Contact: Phone: +44 (0)208 600 0368 e-mail:[email protected] Empire International ltd. ILIAD™ www.empireint.com Features & Benefits: Two of the largest providers of chauffeured transportation services in the world - Empire International, headquartered in Norwood, New Jersey and Anderson Young Group, headquartered in London, England - now offer business and leisure travellers the ability to reserve chauffeured transportation anywhere in the world through a variety of technological topologies. ILIAD™ (Integrated Limousine and Dispatch), developed by Empire's wholly owned technology company, Paragon Systems, is chauffeured transportation's most sophisticated reservation platform, and the only Internet enabled GUI (Graphic User Interface) with back office reservation software to allow travellers to reserve, change or cancel chauffeured transportation segments in real time. ILIAD™ has a variety of options available to travel partners and individual travellers. Reservations can be secured by reservation agents via EXC - seamless electronic interfaces with Global Distribution Systems, via the industry's only 5-Star connection with GT3, or with a direct desk top connection to Empire's proprietary reservation software ILIAD™. Contact: Robert Lockett Vice President, Sales and Marketing Phone: 800-451-5466 Ext 2519 Fax: 201-784-1729 email [email protected] eTravel SAP Travel Management www.e-travel.com Features & Benefits: e-Travel's long-term partnership with SAP, the world's leading enterprise software provider, allows you to easily integrate our travel solutions into your company's existing expense reporting and scheduling systems. e-Travel integrates travel booking with policy control, within the company's Enterprise Resource Planning (ERP) infrastructure. The SAP Travel Management (SAP TM) component links the employee, the travel agent, the travel manager and the finance officer in one smooth continuous workflow. The company-wide benefits are enormous - up to a 30% reduction in total annual travel expenditure. mySAP Financials Travel Management allows seamless integration of online travel booking with the human resources, accounting, and travel expenses applications the mySAP Financials and mySAP Human Resources solutions. e-Travel, the e-commerce business unit of Amadeus Global Travel Distribution S.A., is the leading global provider of online travel technology. It provides e-commerce solutions for airlines, corporations, travel agencies, and other online travel businesses, and is dedicated to its customers' net success. Contact: Wolfram Wagner 485 Route Du Pin Montard Les Bouillides, BP69 06902 Sophia Anitpolis France Phone: +33(0) 4-97-15-49-69 email [email protected] eTravel® Aergo www.e-travel.com Features & Benefits: A Web-based booking solution for the corporate travel market, Aergo enables employees to plan and book complete, policy-compliant, itineraries. With Aergo, corporations can integrate all elements of a travel program, including travel policy, preferred suppliers and negotiated rates into one self-service system. With Aergo, there is no complex software installation or configuration. Aergo offers: Rapid deployment Cost savings Multi-language capabilities (available in more than 20 languages) Backed by 15 years experience in the industry Corporations using Aergo achieve some of the highest adoption rates, resulting in reduced travel costs. e-Travel, the e-commerce business unit of Amadeus Global Travel Distribution S.A., is the leading global provider of online travel technology. It provides e-commerce solutions for airlines, corporations, travel agencies, and other online travel businesses, and is dedicated to its customers' net success. e-Travel serves 1,200 customers in 90 countries, including corporations such as Airbus, Daimler Chrysler, Ingersoll-Rand and Oracle Corporation. Contact: Wolfram Wagner 485 Route Du Pin Montard Les Bouillides, BP69 06902 Sophia Anitpolis France Phone: +33(0) 4-97-15-49-69 email [email protected] GetThere Direct Corporate™ www.GetThere.com Product Availability: Africa, Asia-Pacific, Canada, Central and South America, Europe, Middle East and the United States Features & Benefits: GetThere DirectCorporate™ - The Industry Standard for Online Corporate Travel Management Half of the Fortune 200. More than 1,000 companies. Over $15 billion in travel spend. GetThere DirectCorporate is the leading online travel procurement solution for businesses. It can transform your business by giving you the power to better control travel spend, empower your travellers, and enhance relationships with preferred suppliers. The latest version includes all of the travel management, reporting and control features that made GetThere DirectCorporate the industry standard, plus new capabilities, an enhanced user interface and booking process. GetThere, a Sabre Holdings company, is the leading provider of Web-based travel reservation systems for corporations and airlines. GetThere's systems are used to provide Web-based travel procurement including air, hotel, car and meeting planning to employees at leading corporations such as American Management Systems, Boeing, ChevronTexaco, Cisco, Honeywell, PricewaterhouseCoopers and SBC Communications. GetThere also powers Web-based travel booking for leading airlines, including Air New Zealand, Alitalia, All Nippon Airways, Aloha Airlines, British Airways, Cathay Pacific Airways and United Airlines. Contact: email [email protected] Hotelzon www.hotelzon.com Features and Benefits: Hotelzon is a hotel booking system technology provider in Finland. The Hotelzon self booking system for corporate customers offers three different channels to 52,000 + hotels worldwide: through Pegasus, through our own Direct Connect tool or through an integration to the Property Management System of the hotel. We are the only system in the world offering all these functionalities in connection with allotment control, travel policy compliance tools, advanced location search functionalities and a flexible MI reporting setup. Through over 30 years of profitable business in the trade we offer our technology at extremely competitive costs without the need to exploit our customers to cover oversized losses from technology investments. Pricing is based on transaction fees without fixed costs. Meridian Expenseflo www.meridianp2p.com Features and Benefits: Established in 1990, Meridian provides added value backoffice solutions to an international, blue chip client base. Meridian's global reach spans over twenty-five countries worldwide and the company employs over three hundred people. Meridian specialises in three services, Expense Management, VAT Recovery and Accounts Payable solutions. Meridian Expenseflo is an advanced Travel & Entertainment expense management solution that reduces overall T & E spend, whilst removing the burden of back office expense processing. Meridian Expenseflo consists of two components: Expense Processing Service, comprised of data entry and compliance checking; and Expense Management Software, which enables employees to file their expenses online. Key benefits: Reduce T & E spend and overheads Improve transaction cycle time Increase VAT compliance and recovery Immediate cost savings - reduce transaction costs by 50% Increase employee productivity You mind your business, leave the back office to us - that's our business. Contact: Deirdre Devitt Marketing Manager Meridian Phone: +353 1 4000 532 e-mail:[email protected] Richard Stafford Director of Operations Meridian Phone: +353 1 4590 500 e-mail:[email protected] Navigant RFx at a glance, ReportFLYR™, AlertFLYR™, InvoiceFLYR™ www.navigant.com Features and Benefits: RFx at a glance RFx is Navigant's comprehensive information delivery system. It allows you to access travel data in simple, user-friendly formats while also giving you the ability to manipulate the data to identify key information, important trends and opportunities for improvement. ReportFLYR™ ReportFLYR is Navigant's interactive, intuitive reporting solution that delivers both formatted reports in addition to the raw travel data behind them. ReportFLYR consists of the following three components: InfoFLYR™ e-mail report delivery solution. DataFLYR™ delivers secure, on-demand Web based reporting capabilities. PivotFLYR™ delivers secure, on-demand Web-based reporting capabilities with superior data analytical capabilities. AlertFLYR™ AlertFLYR monitors key performance indicators such as, preferred vendor bookings, travel policy and online booking use while providing performance feedback through simple yet powerful visual alerts by using digital dashboard technology. InvoiceFLYR™ InvoiceFLYR is a transactional search application that allows Web users to enter any number of search criteria and access the corresponding invoices. Contact: Darryl Hoover Navigant International 84 Inverness Circle East Englewood, CO 80112 U.S. Phone: 303-925-3165 TQ3 Global Reporting and Web-Fare-It www.tq3.com Features and Benefits: TQ3 Travel Solutions is committed to strategy, innovation and performance, which means providing advanced and valuable solutions and services to ensure that our clients maximise their travel investment. One such solution includes 'Global Reporting', TQ3's Management Information System (MIS) tool for travel management. 'Global Reporting' enables clients to control their travel more effectively and identifies potential savings through a structured and flexible means of data reporting. Also, TQ3's globally renown 'Web-Fare-It', enables clients to take advantage of low cost carrier and Web only distributed fares, while still receiving the same high standards of service, security and consolidated MIS reporting capabilities. Visit the TQ3 technology booth to see these and other tools in demonstration and discover how TQ3 can help you maximise your travel investment through a unique combination of Business Planning, Innovative Solutions and Quality Service. Contact: TQ3 Travel Solutions Travel Analytics TANGO™ www.travelanalytics.com Features and Benefits: TANGO™ is the industry's leading tool for strategic sourcing of airlines. Travel Analytics has applied TANGO™ to help many of the world's best-known companies negotiate more favorable pricing agreements. Key analyses include: Buyer's negotiating power Strategic alternatives to current preferred suppliers Detailed analysis of each airline proposal Risk assessments for each bid's performance and incentive hurdles Savings calculations for each scenario TANGO™'s sophisticated and objective analytics provide clients significantly better negotiating power - which in turn generates significant savings. Contact: Scott Gillespie Phone: +1 440 248 4111 e-mail:[email protected] Travel Analytics BRAVO™ www.travelanalytics.com Features and Benefits: BRAVO™ evaluates a company's air travel purchases against the contractual requirements in place with each airline, and reports those city pairs where market shares must be shifted in order to meet the required share, revenue or segment goals. Key analyses include: Diagnostic indicators showing why a goal is not being achieved Overlapping and conflicting goals across airlines - those critical for re-negotiation The experts at Travel Analytics monitor the account's performance on a regular basis, and can facilitate fact-based progress reviews between the travel manager and airline. Contact: Scott Gillespie Phone: +1 440 248 4111 email [email protected] Travelport Online Booking www.Travelport.com Features and Benefits: Travelport is a full-service offering for mid- and large-sized corporations around the world, providing access to online booking tools, global distribution services, fulfillment solutions and 24/7 global customer care. Travelport was designed in partnership with customers and provides flexible solutions either in association with its rapidly growing network of travel management companies worldwide or directly to corporations. Through its vast portfolio of easy-to-use tools, Travelport is easily configurable into existing corporate systems to help increase employee adoption and reduce expenses while still meeting the high demands of business travellers. Specific advantages of Travelport Online Booking include market-leading policy management; premium economy class visibility; superior access to content, including low-cost carriers and European rail providers; touchless transactions; and a proprietary "30-30-30" methodology to rapidly drive adoption. Contact: James McGill Galileo House Axis Park 10 Hurricane Way Langley Berkshire SL3 8US London, UK Phone: +44 (0) 1753 288705 Fax: +44 (0) 1753 288011 email [email protected] TRX RESX www.resx.com www.trx.com Features and Benefits: Faster and easier to use, RESX is a revolutionary booking platform that enables corporate travellers to make policy-compliant air, car, and hotel reservations simultaneously. Increasing adoption rates, finding and booking Web and supplier-direct fares, synchronising traveller profiles, providing yield management capabilities, mixed class of service contracts, fourth cabin booking facilities and more, RESX addresses the needs of travellers, travel managers, and travel agencies alike. TRX distributes RESX through a network of agency distributors, the RESX Distributor Program. Contact: Leanne Johnson Sales Manager TRX Europe Sutherland House, Russell Way, Crawley, West Sussex RH10 1UH UK Phone: +44 (0)1293 608574 Fax: +44 (0)1293 608556 email [email protected]    Home | About | Membership | ACTE Sponsors | Resources | Events | Members Only | Contact Us | Canada | EMEA | Asia/Pacific | Site Map