Experience Buyer Empowerment

Senior level travel buyers asked for it. ACTE continues to deliver in Singapore.

What is ACTE Buyer Empowerment? ACTE has developed a conference curricula designed with the corporate travel buyer in mind—to give you the knowledge, resources, and contacts that will have an immediate impact on your job performance and career.
Look for the symbol throughout the conference website to experience more travel buyer-led panels, more travel buyer presenters, buyer-only education sessions and buyer-only networking.
The following sessions will be led by buyer-only panels or are for corporate travel buyers only:

Industry Roundtable

Wednesday, 22 August
13:30 – 14:15
Corporate Chat: Great Expectation, Poor Definitions

Discussions centre on setting realistic product & service expectations which can be delivered by suppliers, a methodology of defining value offerings and the appropriate cost-value metrics in the key product categories.

Education Sessions

Wednesday, 22 August
14:15 – 15:30

W101 Travel Procurement and Programme Management

This session is for the procurement specialist seeking an appreciation of this category. It answers questions relating to:

  • overview of travel as a category of indirect spend
  • the picture of the industry and its stakeholders
  • the roles of relationships, analyses and processes
  • current practices in travel procurement

W104 Future Value: Demand Management

Most mature travel procurement organizations have developed partnerships with their suppliers that eliminate any “excesses” in negotiated deals. This session focuses especially on the non-mandated environment and explores savings that can be achieved by managing demand for travel. Become a valued business consultant within your own corporation and improve performance through:

  • finding savings through a re-examination of policy
  • “Selling” demand management to management
  • compliance monitoring
  • evaluating and communicating alternatives

Thursday 23 August
10:45 - 12:00
T101 Value Metrics: Corporate Travel as Corporate Asset

Senior management emphasizes communication, creativity and focus on enterprise value when defining the role of the “strategic travel manager.” Typical travel benchmarks like “cost per mile” are relatively meaningless in the Board Room; C-level executives want business value metrics. This session describes how to:

  • develop appropriate value metrics, KPIs and dashboards that track success and measure the value of “cost avoidance”
  • build supplier relationships with clearly delineated roles and responsibilities
  • answer the question: why have a managed travel programme when you can book it on the web for free?

 

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