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An All New Programme Format!

Designed to engage conference participants in active dialogue and debate on key issues and deliver concrete take-aways in the form of white papers, benchmarking statistics, checklists, strategies and action plans, this ACTE Global Conference promises to be the most interactive and ambitious ever - with exciting new format changes that will put you - and the industry issues most important to you - at the very center of this results-oriented and initiative-focused programme.

This conference will focus on these four key themes:

  • Business/Economics/Procurement
    • Keynote Presentation
      Global Affairs and the Future of Europe
       Judy Dempsey, Diplomatic Correspondent, Financial Times, International Herald Tribune

    • Keynote Presentation
      Karaoke Capitalism: Management for Mankind
      Kjell A. Nordström, Author & Assistant Professor, Stockholm School of Economics

    • Keynote Presentation
      Procurement's Influence: A Brave New World
      Aaron J. Gellman, Kellogg School of Management, Professor, Management and Strategy Northwestern University Transportation Center

    • RoundTable Discussions
      Travel: Commodity vs. Value-Add Purchasing?
      Designed to lead researchers from the Kellogg School of Management, focused roundtable discussions give you a first-ever look at travel through the eyes of the CFO.

    • General Session
      Perspectives from the Top on Travel Purchasing
      Industry leaders address issues raised by attendees during the roundtable discussions. Participants of this session can weigh-in using hand-held voting machines in this highly interactive discussion.
      Moderator: Toby Joseph COO, EMEA-ASPAC, TQ3 Travel Solutions

  • Technology & Data Management
    • In order to stay viable within their organizations, strategic travel managers understand the appropriate application of technology to gain operational efficiencies that result in cost savings and process improvements. This track will examine the use of enabling technologies and data management tools that focus on enterprise value--overall savings, program development, policy development, and change management issues related to new technologies.
    • Keynote Presentation
      Beyond the Digital Revolution: Mobile e-Commerce and The Changing Face of Business
      Tod Maffin, Anchor, Future Now, CBC's Canada Now, Editor, The Future File

    • Breakout Sessions
      • Driving On-line Utilisation
        A Six Sigma Approach Installing an on-line booking tool is easy--high utilisation is not! This session will help you understand what travel purchasers can do utilizing Six Sigma, a powerful process improvement methodology--to increase on-line booking tool utilization, improve business processes and achieve real ROI.

      • Managing Expectations: Technology and Globalisation -- A Reality Check
        Implementing a global travel management program is a common goal for many multi-national corporations and promises significant payoffs in terms of supplier leverage, cost savings, and better MIS capability. This session will explore the enabling technologies of globalization and bring into focus the challenges--and opportunities they present.

      • Information Management: Getting From "Data" to "Wisdom"
        In this new environment emphasizing sourcing and procurement practices, data is "king". But the information traditional tools provide are no longer sufficient for the demands of the business. This session will provide a case study approach to how to successfully convert travel expense data into financial intelligence that is easily shared across the enterprise, including a discussion of applying the rigors of procurement practice in this arena as well as minding security and governmental obstacles as it relates to data usage.

      • How To Use Corporate Card Data To Improve Your Company's Hotel Programme
        Using billed data and global hotel reporting is a powerful tool in optimising usage, saving money and driving compliance. Learn from case studies on how country, city, chain and property level reporting can optimise rate usage and how new technology can automatically keep a check on hotel programme rates around the globe.
        Moderator:
        Ian Flint, Head of Consultancy, Ian Flint & Associates
        Panelists:
        Steve Abrams, Senior Vice President, Corporate Payment Solutions MasterCard International
        James Crotty, Senior Vice President, Head of Commercial Cards Europe AmericanExpress
        Robert Magliozzi, Executive Vice President, NoBarriers, LLC.

    • Technology & Business Process Showcase
      See first hand the tools and technology that can help you save time, cut costs, and boost productivity.

  • The Future of Distribution
    • Keynote Presentation
      The Future of Distribution
      Fariba Alamdari, Head of Air Transport Group, Cranfield University

    • RoundTable Discussions
      Strategic Planning in a Dynamic Market
      What are the implications of current market changes in distribution? What aspects of cost can companies influence? What strategies can you employ to address various scenarios? Industry leaders examine the challenges and issues.

    • General Session
      Perspectives from the Top on Distribution
      Industry leaders address issues raised by attendees during the roundtable discussions. Participants of this session can weigh-in using hand-held voting machines in this highly interactive discussion.
      Moderator:
      Dan Brewin
      Panelists:
      Ron DiLeo, Senior Vice President & Head of Business Travel EMEA
      Christian Hylander, Vice President, Airline Sales & Distribution, SAS
      Jean Pierre Remy, President, Expedia Corporate Travel Europe
      Ian Wheeler, Managing Director, Amadeus/e-Travel

  • Strategic Travel Management
    • Changes are occurring to the way travel is managed. Organizations are redefining the way they source, manage, pay and process T&E; costs. And as businesses continue to keep travel budgets at depressed levels the ability to deliver savings consistently will require that travel managers reshape their supplier programs, traveler services, work processes and tools in innovative ways using unconventional methods. In other words, "business as usual" will not sustain success. This track will explore the qualities of creative leadership from a global perspective and delve into specific areas where a strategic approach can yield significant cost-savings and "value-adds" to travel managers and their companies.
    • Keynote Presentation
      Creative Leadership: East Meets West
      Jagdish Parikh, Social Thinker - Businessman

    • Educational Sessions
      • Visions of the Future - Travel Industry Scenarios and Strategic Planning
        One of the big problems in all businesses is the necessity of making a decision now, knowing that the implications of that decision will play out over a time far, far longer than the time over which we can have any feeling of certainty. The decision by Airbus, for example, to build its monster jet commits Airbus for decades. And if, for whatever reason, the demand for air transport collapses, or - more subtly - doesn’t collapse, but moves towards smaller airframes, then Airbus could well go broke. But if it doesnt, they will gain a major advantage over arch-rival Boeing. How can such decisions be taken wisely? Is it a hunch? The whim or driving will of the CEO? Or maybe a roll of the dice? How can we sensibly take decisions, and plan, under conditions of uncertainty? This session will begin to lay the framework for an ongoing ACTE initiative on building travel industry scenarios or histories-in-advance that will create a context in which individual organizations across the travel management spectrum can formulate individual business strategies.
        Presenter:
        Dennis Sherwood, Managing Director, The Silver Bullet Machine Co, Ltd.

      • Multi-Market Servicing in EMEA
        Many travel purchasers consider multi-market consolidation as the next big step in driving down operational costs and increasing process efficiency across Europe. Is this fact or fiction? Is automation and consolidation into fewer travel centres the name of the game? How do the complexities of cross-border issues and regulations in Europe impact your ability to consolidate? Does one solution fit all? How did this fit with the drive to on-line? What strategy is best suited for your firm?

      • Meetings Consolidation - New Opportunities for Cost Savings
        According to advocates, planning meetings with the same purchasing disciplines as corporate travel procurement can help companies save 10 to 30 percent, including incremental savings on group travel, and may introduce interesting synergies for the purchase of transient business. This interactive session will examine how meetings are qualified, savings potential, the need for a positive, solid, value based relationship with your critical venue suppliers and technology options to support meetings management at both the strategic and tactical level.
        Presenters:
        Ian Flint, Head of Consultancy, Ian Flint & Associates
        George Odom, Leader, Travel Services, Eli Lilly and Company


    From General Sessions, to Keynote Presentations, to Roundtable Discussions and Educational Sessions these themes will carry through the entire educational programme allowing you to stimulate dialogue and debate and explore these critical issues affecting today's international business travel community.

    Register Now and discover why there has never been a more exciting and challenging time to be in the business travel industry. Together with ACTE - we're leading the way!

    Special Thanks - To determine the conference themes, ACTE looked to a variety of sources, including: the EMEA Regional Education Committee; the 2003 Global Conference in Dublin; the ACTE Industry Advisory Board; the ACTE Orlando and Stockholm Steering Committees; and the ACTE task forces.



























































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