11.00 - 12.00

T102: China - Transcending the Business Boom
Industry experts describe the emergence of the business market in China as nothing less than explosive. Adding to this bustle of commerce is multinational corporations extension of managed travel programs into China. This session will focus on recent progresses as well as upcoming changes in establishing managed travel as a practice that includes complex electronic distribution as a challenge, confusion of payment systems, and a culture that in some cases offers non-traditional business procedures.

T104: India - Dealing With Demand
India made the astonishing transformation from one of the worlds least-developed nations to a global player in many industries including pharmaceuticals, cement, and supercomputers. India has a distinct edge in global competition due to its highly skilled managerial and technical workforce and a middle class whose size exceeds the population of both the U.S. and European Union. However, the rapid pace of business development has created an environment wherein demand for travel products and services far outpaces supply. This session will explore the unique challenges of travel management in Indias dynamic market.

T105: Latin America - Integrating the Americas
Latin America is one of the world's fastest growing markets, with opportunities as well as obstacles for managers of T&E; processes. Although two major languages dominate in the region, Latin American countries utilise multiple currencies, boast vastly different cultures, and differ in degree of economic development. In addition to discussing the above differences impact on T&E; management, experts report on the implications of doing business in a high touch service environment, the special MIS requirements, and the challenges of content aggregation within an evolving distribution scheme.

12.15 - 13.15


T202: China - Transcending the Business Boom
Industry experts describe the emergence of the business market in China as nothing less than explosive. Adding to this bustle of commerce is multinational corporations extension of managed travel programs into China. This session will focus on recent progresses as well as upcoming changes in establishing managed travel as a practice that includes complex electronic distribution as a challenge, confusion of payment systems, and a culture that in some cases offers non-traditional business procedures.

T204: India - Dealing With Demand
India made the astonishing transformation from one of the worlds least-developed nations to a global player in many industries including pharmaceuticals, cement, and supercomputers. India has a distinct edge in global competition due to its highly skilled managerial and technical workforce and a middle class whose size exceeds the population of both the U.S. and European Union. However, the rapid pace of business development has created an environment wherein demand for travel products and services far outpaces supply. This session will explore the unique challenges of travel management in Indias dynamic market.

T205: Latin America - Integrating the Americas
Latin America is one of the world's fastest growing markets, with opportunities as well as obstacles for managers of T&E; processes. Although two major languages dominate in the region, Latin American countries utilise multiple currencies, boast vastly different cultures, and differ in degree of economic development. In addition to discussing the above differences impact on T&E; management, experts report on the implications of doing business in a high touch service environment, the special MIS requirements, and the challenges of content aggregation within an evolving distribution scheme.

T206: Middle East - Navigating the Nuances
Despite political upheavals in areas of the Middle East, many countries have seen their economies blossom and diversify over the last decades. The United Arab Emirates (UAE) is a perfect illustration of a country focusing on the travel industry for future sources of revenue as exemplified by the growth of locally-based airlines that are among the most profitable carriers in the world. This session will explore how this region is approaching travel management differently than Western Europe or North America and why travel management companies in that region are likely to continue to see their travel budgets grow in the coming years. In addition, participants will learn how to take advantage of the sky-rocketing MICE market as well as examine the various cultural nuances of doing business in the Middle East.