Sunday, 23 October

10.00 - 19.30

REGISTRATION

CYBER CAFE

Compliments of SkyTeam


13.00 - 15.00 MEMBERS ONLY WORKSHOPS:
  • S101: Negotiation Strategies for Cross-Border Transactions
  • S102: Working With Americans

15.00 - 16.00 S103: THE ROI OF YOUR ACTE MEMBERSHIP
New Member/First Time Attendee
Welcome Orientation and Reception


16.00 - 18.00 SOLUTIONS SHOWCASE
Compliments of GetThere


16.00 - 18.00 WELCOME RECEPTION
Compliments of Hilton Metropole


18.00 - 19.30 GENERAL SESSION & KEYNOTE PRESENTATION
THEME: NO BARRIERS - ONLY SOLUTIONS

Industry Perspective

On Behalf of Lufthansa German Airlines

Keynote Presentation:
No Barriers, Only Solutions
Presenter:
Neal Petersen, adventurer, author, international keynote speaker, and entrepreneur

Special Guest Speakers:Willie Walsh, CEO, British Airways
20.00 - 22.00 OPENING NIGHT RECEPTION
Compliments of Diners Club International


Monday, 24 October

8.00 - 18.30

REGISTRATION

CYBER CAFE
Compliments of SkyTeam


8.30 - 9.00 Continental Breakfast


9.00 - 10.15 GENERAL SESSION & KEYNOTE PRESENTATION
THEME: Optimisation


INDUSTRY PERSPECTIVE:
On Behalf of SkyTeam

Keynote Presentation:
The Business of Technology

INDUSTRY PERSPECTIVE:
On Behalf of Carlson Wagonlit Travel

10.15 - 11.30 SOLUTIONS SHOWCASE
Compliments of GetThere

Coffee Break

11.45 - 13.00 EDUCATIONAL SESSIONS: TECHNOLOGY
Compliments of RADIUS
  • M101: Expense Control and Data Delivery-The Next Frontier
  • M102: From Security to Privacy Invasion: Finding the Right Balance
  • M103: Online Servicing - How Will Touchless Touch You?
  • M104: Optimising Online Usage
  • M105: Going Global


13.15 - 14.30 LUNCHEON
Compliments of Sol Melia Hotels & Resorts


14.45 - 15.45 GENERAL SESSION & KEYNOTE PRESENTATION
THEME: COOPERATION

INDUSTRY PERSPECTIVE:
On Behalf of Visa International

Keynote Presentation:
The Creation of Value
Presenter:
Barry Edwards, Senior Director-Global Purchasing/Supply Management, McDonald's Corporation
Compliments of British Airways


15.45 - 16.15 COFFEE BREAK

16.15 - 17.30 EDUCATIONAL SESSIONS: THE MARRIAGE OF TRAVEL AND PROCUREMENT
  • M201: Performance Measurement
  • M202: Optimising Hotel Spend
  • M203: Strategic Meetings Management - The Last Frontier of T&E; Cost Control
  • M204: Corporate Social Responsibility - Pioneering the Green Movement in Managed Travel
  • M205: Emergency Response -- Business Continuity




Tuesday, 25 October

8.00 - 17.00

REGISTRATION

CYBER CAFE

Compliments of SkyTeam


8.00 - 8.30 CONTINENTAL BREAKFAST

8.30 - 10.30 GENERAL SESSION & KEYNOTE PRESENTATION
THEME: GLOBALISATION



INDUSTRY PERSPECTIVE: On Behalf of Cendant Corporate Travel Solutions

Keynote Presentation:
Global Affairs and the Future of Europe Presenter:
Chrystia Freeland, Deputy Editor - The Financial Times
Special Guest Speakers:
Ann Barrett, Managing Director, Bureau of Consular Affairs, Passport Services, U.S. Department of State
Trevor Soames, Partner, Solicitor-Advocate & Barrister, Advocat, HOWREY LLP



10.30 - 11.00 COFFEE BREAK
Compliments of HelmsBriscoe and Visit London


11.00 - 12.00 EDUCATIONAL SESSIONS: REGIONAL SPOTLIGHTS I
  • T101: Asia-Pacific - Dealing With Diversity
  • T102: China - Transcending the Business Boom
  • T103: Central and Eastern Europe (CEE) - The Metamorphosis of the Business Climate
  • T104: India - Dealing With Demand
  • T105: Latin America - Integrating the Americas
  • T106: Middle East - Navigating the Nuances


12.15 - 13.15 EDUCATIONAL SESSIONS: REGIONAL SPOTLIGHTS II
  • T201: Asia-Pacific - Dealing With Diversity
  • T202: China - Transcending the Business Boom
  • T203: Central and Eastern Europe (CEE) - The Metamorphosis of the Business Climate
  • T204: India - Dealing With Demand
  • T205: Latin America - Integrating the Americas
  • T206: Middle East - Navigating the Nuances


13.30 - 14.15 LUNCHEON

14.30 - 15.30 GENERAL SESSION & KEYNOTE PRESENTATION
THEME: IDEALISATION


INDUSTRY PERSPECTIVE:
On Behalf of TQ3 Travel Solutions

Keynote Presentation:
The Challenge of Change
Presenter:
Michael Jackson, Managing Director, Three Sixty Degrees and Zebra Crossing


15.30 - 16.00 COFFEE BREAK

16.00 - 17.30 ACTE MOOT COURT: THE FUTURE OF DISTRIBUTION (GDS vs. GNE)

19.30 - 23.00 RECEPTION AND CLOSING