Educational Sessions
ACTE's main focus for all of its events is education. This year's conference offered attendees the chance to learn about the latest trends, standards, challenges, and opportunities in the business travel industry. Below are presentations given at many of our education sessions in Washington, D.C.
Several of our sessions qualified toward the education requirements for the Certified Meeting Professional designation (CMP).
- M103 - Roadmap to Best-in-Class Strategic Meetings Management
- M203 - Taking Meetings Global: SMM in RoW
Please visit http://www.conventionindustry.org for more details on
CMP certification and recertification credits.
Look for this symbol
for travel buyer-led
panels, more travel buyer presenters and buyer-only education sessions.
Please note that Education Sessions are listed in chronological order.
Education Sessions News
- ACTE Forges Educational Alliance with Georgetown University for Global Conference in Washington, D.C....Read More
SUNDAY, 18 MAY 14:00 - 16:00
S101 Expect the Unexpected: Crisis Management for Corporate Travel Managers
Click here to download the session presentation.
Facilitators:
Daniel Andresen, Consulting Manager, Americas Region, International SOS Assistance, Inc.
Richard Culver, Senior Director, Security Services, International SOS
Jackie Geissinger, Senior Manager, Control Risks
MONDAY, 19 MAY 13:15 - 14:30
M101 Green Taxes vs. Cap and Trade
Click here to download the session presentation.
Moderators:
David Tibbles, Global Product Director - Online Booking & Environment, Carlson Wagonlit Travel
Presenters:
Mira Rubin Karp, Manager, Sales and Business Development, TerraPass
Heather Holsinger, Senior Fellow for Domestic Policy, the Pew Center for Climate Change
Doug Lavin, Regional VP North America, IATA
M102 The Upside of an Economic Downturn
Moderator:
Tony D’Astolfo, Vice President, Worldwide Sales, Rearden Commerce
Presenters:
Debra Goldmann, Senior Specialist, Travel Services, Verizon
M. John Guarneri, Vice President Global Travel Services, Philips International B.V.
Debra Reid, U.S. Travel Services Manager, Shell Oil Company
M103 Roadmap to Best-in-Class Strategic Meetings Management.
Click here to download the session presentation.
Moderator:
Julie K. Lubell, Director of Global Meetings, Global Product Management and Marketing, American Express
Presenters:
Betsy Bondurant, CMP, CMM, President, Bondurant Hospitality Consulting, LLC
Kevin Young, Vice President, Marketing, StarCite, Inc.
M104 The Truth, The Whole Truth and Nothing But the Truth
Click here to download the session presentation.
Moderator:
Susan Hopley, Executive Vice President, Emerging Markets, TRX
Panelists:
Donna Kelliher, Director, Travel Services, Dominion Resources Inc.
Brian Tarble, Global Data & Technology Manager, TMS, Oracle
Tanya Turnbull, Global Travel Manager, Sanmina-SCI
M105 The Living Travel Vocabulary | Changing Terms and Conditions.
Click here to download the vocabulary, terms, and conditions glossary.
Click here to download the session presentation.
Presenters:
John Caldwell, President, Caldwell Associates
Danny Hood, President of the Americas, BCD Travel
Laurence M. Smith, Esq., Wolff & Samson PC
Cynthia Teufel, Site and Commercial Services, Sourcing Manager Travel and Card Products, Merck & Co. Inc.
MONDAY, 19 MAY 15:00 - 16:15
M201 Directions in Government Travel – World Class Travel Management in a Shared Services Model
Click here to download the session presentation.
Presenters:
Timothy Burke, GSA FAS Director of Travel and Transportation Services
And accompanying panelists
M202 Industry Consolidation – The Unidentified Opportunity?
Click here to download the session presentation.
Moderator:
Mark Walton, Principal, Consulting Strategies, LLC
Presenters:
Jon Ash, President, InterVISTAS-ga2 Consulting, Inc.
John Coffman,VP Finance, Global Mergers & Acquisitions, Carlson Wagonlit Travel
Professor Jeffrey Macher, Associate Professor of Strategy and Economics, McDonough School of Business, Georgetown University
Julie Simpson, Management Consultant, Caldwell Associates
M203 Taking Meetings Global: SMM in RoW
Click here to download the session presentation.
Moderator:
George Odom, Senior Director of Business Development, Advito
Presenters:
Roman Asboth, Senior Sourcing Specialist Travel Hotels, Events & Group Meetings, Philips GmbH, General Purchasing
Anthony Charlton, Strategic Sourcing Manager, Employee Services Procurement Intel Corporation (UK) Ltd
Pamela Ferranti, Manager, Meeting Management Solutions, Xerox Corporation
M204 Supplier Relationship Management
Click here to download the session presentation.
Moderator:
Daniel Maschoff, Procurement Solutions, Accenture
Presenters:
Anne-Marie Christian, Manager, Lilly Travel and Meeting Services, Eli Lilly and Company
Steve Kiernan, Assistant Director, Corporate Purchasing, Cushman and Wakefield, Inc.
Deborah Steele, Senior Vice President, Corporate Travel & Meetings, Bank of America
M205 Strategic Sourcery: Applying Procurement Practices To Travel Management
Click here to download the session presentation.
Presenters:
Pat Barrett, Director of Operations, Firmwide Procurement, KPMG
Tom Donatelli, Vice President, Worldwide Procurement, Pfizer,Inc
Michael McMahon, Chief Procurement Officer & Director of National Services, Deloitte Services LP
Marcia Tellez, Travel Commodity Manager, UTC
TUESDAY, 20 MAY 10:45 - 12:00
T101 What the CEO Really Wants From Supply Chain Strategies
Click here to download the session presentation.
Presenter:
Professor Ricardo Ernst, Ph.D., McDonough School of Business, Georgetown University
T102 Emerging Markets
Click here to download the session presentation.
Presenter:
Jean-Pierre Chayriguet, former Travel Manager, DHL
Iftikhar Haque, Director, Corporate Supply Chain & Procurement Siemens LLC - Dubai Internet City
Omar Rosas Ramirez, Supply Office Executive Manager, Unibanco
Yedwa Simelane, Managing Secretary, AngloGoldAshanti
Pascal Struyve, Global Travel & Meeting Services Director, Trane BVBA
T103 Going Global: India
Click here to download the session presentation.
Presenters:
Mike Bezer, Vice President, Global Sales – Asia Pacific, Carlson Wagonlit Travel
Andreas Wellauer, Regional Director of Travel, APAC, UBS
T104 Content Fragmentation
Click here to download the session presentation.
Moderator:
Suzanne Neufang, Vice President, Product Marketing & Customer Experience, GetThere
Presenters:
Duane Futch, Director of Global Travel Services, Wal-Mart
Mike Koetting, Executive Vice President, Global Suppliers Management, Carlson Wagonlit Travel
Kathy Mason, Director of Corporate Sales, Air Canada
Noreen Courtney-Wilds, Jet Blue
T105 BTN Corporate Travel 100 Benchmarking Summit
Click here to download the session presentation.
Facilitator:
David Meyer, Editor-in-Chief, Business Travel News
TUESDAY, 20 MAY 13:30 - 14:45
T201 Supply Chain Drivers of Financial Performance and Competitiveness
Click here to download the session presentation.
Presenter:
Professor Ricardo Ernst, Ph.D., McDonough School of Business, Georgetown University
T202 Risk Management & Corporate Liability
Click here to download the session presentation.
Moderator:
Bruce McIndoe, President, iJET Intelligent Risk Systems
Presenters:
Judy Bauer, Global Corporate Travel Manager, Marsh & McLennan Companies, Inc.
Marcia Saurman, Director, Global Travel, Cadence Design Systems, Inc.
T203 Detecting Fraud
Click here to download the session presentation.
Moderator:
Fred Fredericks, Director of Travel Technology, Concur
Presenters:
Betsy Bondurant, former Director, Meeting Planning, Amgen
Martin LeMay, Director, Administration Services, Dresdner Kleinwort Wasserstein
Peter Pearson, TravelSmart Manager, Shared Services, The Coca-Cola Company
T204 Light Green, Dark Green: What Color is Your Company?
Click here to download the session presentation.
Moderator:
Mary Ellen George, General Manager, BCD Travel - Advito
Panelists:
Megan Epler Wood, Partner, Native Energy
Margaret M. Hansen, Global Procurement, Director Corporate Travel, A.T. Kearney, Inc.
Cynthia Shumate, Director,Travel Services, Estee Lauder Companies Inc.
T205 Benchmarking & Best Practices Summit
Click here to download the session presentation.
Moderator:
Chris Davis, Executive Managing Editor, BTN
Presenters:
Gloria Bohan, President, Omega Travel
Tom Gleason, President, HRG NA
Tom Wilkinson, President, TRW Travel Consulting LLC
TUESDAY, 20 MAY 15:15 - 16:30
T301 Alignment of Supply Chain Metrics and Business Impact Metrics
Click here to download the session presentation.
Facilitator:
Professor Ricardo Ernst, Ph.D., McDonough School of Business, Georgetown University
T302 Open Skies
Click here to download the session presentation.
Moderator:
Tony Berry, Distribution Services Director, HRG
Presenters:
Woody Harford, Senior Vice President – Commercial North America, British Airways
Patrick Murphy, Partner, Gerchick-Murphy Associates
Rose Stratford, Senior Vice President, Supplier Relations and Global GDS, BCD Travel
T303 Going Global: China
Click here to download the session presentation.
Moderator:
Loren G. Edelstein, Editor, T&E, Executive Director, M&C
Presenters:
Michael Bezer, Vice President, Global Sales – Asia Pacific, Carlson Wagonlit Travel
Wen Shan, Procurement Manager - Service of National Procurement Department, DHL-Sinotrans International Air Courier Limited
Andreas Wellauer, Regional Director of Travel, APAC, UBS
T304 Travel Processes Go Mobile
Click here to download the session presentation.
Moderator:
Johnny Thorsen, CEO, conTgo
Panelists:
Xavier Gardien, Product Marketing Manager, Amadeus
Debbie Gittinger, Global Travel Service Manager, Proctor & Gamble
Ron Tiu, Senior Corporate Travel Manager, Hughes Network Systems
T305 What Business Travel Buyers Want…And Can Get From U.S. Hotel Chains
Click here to download the BTN Hotel Chain Survey.
Click here to download the session presentation.
Moderator:
Michael Baker, Expense Payment Editor, Business Travel News
Presenters:
Maria Chevalier, Manager, Travel Services, Johnson & Johnson
Mike Fegley, Vice President - Global Sales, The Americas, InterContinental Hotels Group
Robert Mandelbaum, Director of Research Information Services, PKF Hospitality Research
Richard Wooten, Corporate Travel Buyer, Lockheed Martin
