Submitted by Pkane on Fri, 03/26/2010 - 11:59

Education Sessions

The education sessions are being developed by the Conference Steering Committee which is made up of your business travel peers. The sessions will highlight the experiences of those in the industry who leveraged greater visibility and recognition of their travel programs despite tenuous and demanding conditions. Leaders in travel purchasing share proven best practices that not only drive success for themselves and their program, but also for their organization.

Tuesday, 29 June | 14.15 - 15.15

Global versus Local - Which Model is Best for Your Program?

Some enterprises have chosen to centralize their travel program under one structure - with one team and one portfolio of vendor contracts. Others integrate their programs on a regional basis. This session features case examples highlighting the challenges and opportunities of alternate approaches, helping you to determine which model may be a better fit for your organization and how to get started.

Procurement Tactics for Supplier Relationship Management (SRM)

Travel managers are increasingly recognizing the value of extending procurement-driven supplier relationship management (SRM) to travel services. Learn the methodologies and processes commonly practiced in SRM, and the outcomes that can be delivered.

Wednesday, 30 June | 10.45 - 11.45

When Gen Y Hits the Road

A new generation of employees has joined the workforce, bringing perspectives that differ markedly from earlier generations. This session will examine the expectations and behaviors of Gen Y, along with implications for travel programs and travel vendors who support this newest group of corporate travelers. This session will focus on:

  • Key influences on travel choices and significant differences in travel behaviors
  • Communication tactics to create buy-in among Gen Y travelers
  • Implications of shifting decision-making and accountability to end users
  • Corporate risks inherent in a virtually connected workforce

Demystifying Airline & Hotel Pricing Models – A Workshop on Revenue Management

Using an interactive exercise, the facilitators of this session will explain the differing classes of service offered by airlines and hotels, and why suppliers choose variable price points for what can appear to be the same end product. Participants will put themselves into the shoes of a revenue manager and experience firsthand the challenges of maximizing revenue and customer satisfaction.

Wednesday, 30 June | 12.15 - 13.15

ACTE Innovation PechaKucha

This session provides a unique opportunity for the business travel audience to learn about a wide-range of emerging innovations in 60 minutes. A diverse panel of industry suppliers will conform to the principles of PechaKucha, a presentation format designed to keep discussions concise, fast-paced, visual, and entertaining. Each panelist shares their innovation through 20 images that automatically advance at 20-second intervals. Watch and learn through this exciting new format.

Roadmap to Best-In-Class Strategic Meetings Management Program

Do you have a strategic blueprint for transforming your company’s meetings management efforts into a world-class program? This session will help you develop a step-by-step plan for building a Strategic Meetings Management Program (SMMP). Discover how your meetings program compares to industry peers, and share best practices and KPIs for managing meetings’ spend.