CONFERENCE AGENDA


Sunday, 1 May

11:30am - 7:30pm

REGISTRATION & CYBER CAFE
Ballroom A

1:00pm - 4:00pm MEMBERS ONLY WORKSHOP
Driving Organizational Effectiveness Through Process and Execution Excellence: A Six Sigma Approach


3:00pm - 4:00pm THE ROI OF YOUR ACTE MEMBERSHIP
New Member/First Time Attendees
Welcome Orientation and Reception


4:00pm - 6:00pm TECHNOLOGY & BUSINESS PROCESS SHOWCASE
Refreshments


6:00pm - 7:30pm GENERAL SESSION & KEYNOTE PRESENTATION
THEME: GLOBAL PERSPECTIVES
Presenter:
Judy Dempsey, Senior Correspondent, Europe, International Herald Tribune

8:00pm - 10:00pm OPENING NIGHT RECEPTION
The Fairmont Hotel Vancouver



Monday, 2 May

7:00am - 6:30pm

REGISTRATION & CYBER CAFE
Ballroom A

7:30am - 8:30am TECHNOLOGY & BUSINESS PROCESS SHOWCASE
Continental Breakfast


8:30am - 9:45am GENERAL SESSION & KEYNOTE PRESENTATION
THEME: TECHNOLOGY
Presenter:

Michael Furdyk, Entrepreneur and Consultant

INDUSTRY PERSPECTIVE: SKYTEAM

8:30am - 9:45am ACTE - GetThere Business Week Survey
Presenter:

Peter Harrison, Vice President, Marketing, Corporate Solutions, Sabre Holdings

INDUSTRY PERSPECTIVE: SKYTEAM

9:45am - 11:45am TECHNOLOGY & BUSINESS PROCESS SHOWCASE
Coffee Break


11:45am - 1:00pm EDUCATIONAL SESSIONS: TECHNOLOGY

1:00pm - 2:00pm LUNCHEON
Compliments of Fairmont Hotels and Resorts


2:15pm - 3:15pm GENERAL SESSION & KEYNOTE PRESENTATION

THEME: PERFORMANCE MEASUREMENT
Presenter:

Chuck Martin, CEO, NFI Research

3:15pm - 3:30pm COFFEE BREAK
Compliments of US Bank

3:30pm - 4:45pm EDUCATIONAL SESSIONS & ROUNDTABLE DISCUSSION:
PERFORMANCE MEASUREMENT


5:00pm - 6:00pm GENERAL SESSION
Perspective from the Top: Performance Measurement




Tuesday, 3 May

7:00am - 6:30pm

REGISTRATION & CYBER CAFE
Ballroom A

7:45am - 8:30am CONTINENTAL BREAKFAST

8:30am - 9:45am GENERAL SESSION & KEYNOTE PRESENTATION
THEME: CONSOLIDATION AND CONVERGENCE
Presenter:

Graeme Deans, Vice President, A.T. Kearney


9:45am - 10:15am COFFEE BREAK
Compliments of Business Travel Executive Magazine (BTE)


10:15am - 11:30am EDUCATIONAL SESSIONS & ROUNDTABLE DISCUSSION:
CONSOLIDATION & CONVERGENCE


11:45am - 12:45pm GENERAL SESSION
Perspectives from the Top: Airline Alliances - Where Are They Heading?

12:45pm - 2:30pm LUNCHEON
Compliments of Sol Melia

2:15pm - 3:15pm GENERAL SESSION & KEYNOTE PRESENTATION
THEME: CORPORATE SOCIAL RESPONSIBILITY Presenter:

Rushworth Kidder, President, Institute for Global Ethics


3:15pm - 3:30pm COFFEE BREAK

3:30pm - 4:45pm EDUCATIONAL SESSIONS & ROUNDTABLE DISCUSSION:
GLOBAL PERSPECTIVES


5:00pm - 6:00pm CLOSING GENERAL SESSION

7:30pm - 10:30pm CLOSING NIGHT RECEPTION
Pan Pacific Vancouver