CONFERENCE AGENDA


Sunday, 1 May

11:30am - 7:30pm
REGISTRATION & CYBER CAFE
Ballroom A

1:00pm - 4:00pm MEMBERS ONLY WORKSHOP
Driving Organizational Effectiveness Through Process and Execution Excellence: A Six Sigma Approach

3:00pm - 4:00pm THE ROI OF YOUR ACTE MEMBERSHIP
New Member/First Time Attendees
Welcome Orientation and Reception

4:00pm - 6:00pm TECHNOLOGY & BUSINESS PROCESS SHOWCASE
Refreshments

6:00pm - 7:30pm GENERAL SESSION & KEYNOTE PRESENTATION
THEME: GLOBAL PERSPECTIVES
Presenter:
 Judy Dempsey, Senior Correspondent, Europe, International Herald Tribune

8:00pm - 10:00pm OPENING NIGHT RECEPTION
The Fairmont Hotel Vancouver


Monday, 2 May

7:00am - 6:30pm
REGISTRATION & CYBER CAFE
 Ballroom A

7:30am - 8:30am TECHNOLOGY & BUSINESS PROCESS SHOWCASE
Continental Breakfast

8:30am - 9:45am GENERAL SESSION & KEYNOTE PRESENTATION
THEME: TECHNOLOGY
Presenter:
Michael Furdyk, Entrepreneur and Consultant

INDUSTRY PERSPECTIVE: SKYTEAM

8:30am - 9:45am ACTE - GetThere Business Week Survey
Presenter:
Peter Harrison, Vice President, Marketing, Corporate Solutions, Sabre Holdings

INDUSTRY PERSPECTIVE: SKYTEAM

9:45am - 11:45am TECHNOLOGY & BUSINESS PROCESS SHOWCASE
Coffee Break

11:45am - 1:00pm EDUCATIONAL SESSIONS: TECHNOLOGY

1:00pm - 2:00pm LUNCHEON
Compliments of Fairmont Hotels and Resorts

2:15pm - 3:15pm GENERAL SESSION & KEYNOTE PRESENTATION

THEME: PERFORMANCE MEASUREMENT
Presenter:
Chuck Martin, CEO, NFI Research

3:15pm - 3:30pm COFFEE BREAK
 Compliments of US Bank

3:30pm - 4:45pm EDUCATIONAL SESSIONS & ROUNDTABLE DISCUSSION:
PERFORMANCE MEASUREMENT

5:00pm - 6:00pm GENERAL SESSION
 Perspective from the Top: Performance Measurement


Tuesday, 3 May

7:00am - 6:30pm
REGISTRATION & CYBER CAFE
Ballroom A

7:45am - 8:30am CONTINENTAL BREAKFAST

8:30am - 9:45am GENERAL SESSION & KEYNOTE PRESENTATION
THEME: CONSOLIDATION AND CONVERGENCE
Presenter:
Graeme Deans, Vice President, A.T. Kearney

9:45am - 10:15am COFFEE BREAK
Compliments of Business Travel Executive Magazine (BTE)

10:15am - 11:30am EDUCATIONAL SESSIONS & ROUNDTABLE DISCUSSION:
CONSOLIDATION & CONVERGENCE

11:45am - 12:45pm GENERAL SESSION
 Perspectives from the Top: Airline Alliances - Where Are They Heading?

12:45pm - 2:30pm LUNCHEON
Compliments of Sol Melia

2:15pm - 3:15pm GENERAL SESSION & KEYNOTE PRESENTATION
THEME: CORPORATE SOCIAL RESPONSIBILITY Presenter:
Rushworth Kidder, President, Institute for Global Ethics

3:15pm - 3:30pm COFFEE BREAK

3:30pm - 4:45pm EDUCATIONAL SESSIONS & ROUNDTABLE DISCUSSION:
GLOBAL PERSPECTIVES

5:00pm - 6:00pm CLOSING GENERAL SESSION

7:30pm - 10:30pm CLOSING NIGHT RECEPTION
 Pan Pacific Vancouver


















































































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