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ACTE GLOBAL CENTRE

ACTE GLOBAL CAREER JOB BANK

HOST AN ACTE EVENT

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Strategic Account Management: The Corporates' Perspective

Brussels
10 March 2008

To book a table top sponsorship at this ACTE Executive Forum, please click here. For more information please contact Jennifer Fitzgerald at [email protected].

Once again, ACTE and BATM have teamed up to bring global insight to Belgium. The keynote presentation, delivered by an industry leader, will set the groundwork for a post-lunch workshop session. This executive forum is all about interaction and, for the first time, buyers and suppliers will each have their individual platform to sound off on the successes, challenges and everything in between, of Strategic Account Management. Of course, there will be a time to compare and share at the end of the program. Come prepared to ask questions, share experiences, and leave with an full-industry view.

Agenda

10:30 – 11:00

Registration and Networking

Coffee Served
11:00 – 11:15

Opening, Welcome & ACTE/BATM Updates
11:15 – 12:15

Keynote: Strategic Account Management (SAM)

Strategic Account Management (SAM) is important to both large and small organizations. SAM is the art of preserving customer relationships which are of strategic importance to the company’s future viability. The practice of SAM is of practical interest to companies, specifically under current economic conditions. SAM is the art of preserving customer relationships which are of strategic importance to the company’s future viability. An industry expert will discuss the importance of SAM along with critical success factors.

Questions and Answers

Presenter:
Andreas Erhard, Director Global Account Management, EMEA, Carlson Wagonlit Travel
12:15 – 13:30

Networking Lunch
13:30 – 14:30

Break it Down

Two separate breakout workshops, one for suppliers only and one for buyers only, will simultaneously take place to identify realities, pitfalls, challenges and successes. All are asked to come prepared to discuss, share and benchmark with peers.

Moderators:
Buyers: Xavier d’Houart, European Travel Center Manager, Atlas Copco
Suppliers: Melvin van Wingerden, Global Account Management Development, AirPlus

Questions and Answers

14:30 – 15:15

Wrap It Up and Take It Home

In this session, all delegates will reunite to discuss the aggregate findings from the two breakout segments and identify tools and processes to align the expectations and objectives of both groups. 

Moderator:
Jean-Michel Kadaner, President, Key Corporate Solutions
15:15 – 15:30

Closing Remarks

Speaker and Sponsor Thank You
15:30 – 16:30

Closing Drinks Offered by the PULLMAN Brussels Airport Hotel

Forum Location and Hotel Accommodations

PULLMAN Brussels Airport Hotel
Bessenveldstraat 15 BRUSSELS ( DIEGEM )
1831 DIEGEM, BELGIUM
(+32)2/7136666 - (+32)2/7214345
[email protected]

ACTE would like to extend sincere thanks to the PULLMAN for sponsoring this event.

Planning Committee

Nora Buysschaert, President, BATM
Yves Galimidi, Global Travel Purchaser, IKEA
Xavier d’Houart, European Travel Center Manager, Atlas Copco
Anne-Wim de Jong, Head of Sales, Benelux, SIXT
Jeroen Van der Velde, Commercial Director, CWT
Lian Wolfs, Country Manager, Benelux, AirPlus

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