| 08.00 – 19.30
|
Registration
|
| 08.30 – 11.45 |
Travel Management Clinic
EXCEPTIONAL TRAVEL SERVICE: New Service Standards, Lines of Responsibility and Performance Measures |
| 10.30 – 12.00 |
Solutions Showcase and Welcome Hospitality
Welcome Hospitality Compliments of The Ritz-Carlton Millenia Singapore |
| 12.00 – 13.30 |
General Session & Lunch
Keynote Presentation
Translating Global Strategies into Local Successes
Presenter: Stephen Scott, Director, Xchanging
Compliments of SkyTeam
|
| 13.45 – 14.45 |
Industry RoundTable
Revenue Management versus Cost Management
|
| 14.45 – 15.00 |
Solutions Showcase and Coffee/Tea Break
Compliments of Carlson Wagonlit Travel |
| 15.00 – 16.00 |
Education Sessions (W101, W102 and W103)
Compliments of Carlson Wagonlit Travel |
| 16.15 – 17.15 |
Education Sessions (W201, W202 and W203)
Compliments of Carlson Wagonlit Travel |
| 17.30 – 19.30 |
Solutions Showcase and Opening Night Reception
Opening Night Reception Compliments of AirPlus International |
|
| 09.00 – 09.15 |
Industry Perspective
To Be Announced
Compliments of Cendant Corporate Travel Solutions |
| 09.15 – 09.45 |
Keynote Presentation
Lessons in Distribution and Communication
Presenter: Simon Bond, Regional Head of International Clients & Business Development, Director (Asia), Proximity AsiaCompliments of TQ3 Travel Solutions
|
| 09.50 – 10.00 |
Industry Perspective
To Be Announced
Compliments of HRG |
| 10.00 – 10.15 |
Solutions Showcase and Coffee/Tea Break
Compliments of Carlson Wagonlit Travel |
| 10.15 – 10.30 |
Industry Perspective
Building World Class Brands
Compliments of Starwood Hotels Asia-Pacific
|
| 10.30 – 11.15 |
‘Live’ Media Interview
Travellers Review Managed Travel Programmes: Tailored to Suit the Traveller … or Vice-Versa?
|
| 11.15 – 11.30 |
Industry Perspective
To Be Announced
Compliments of Lufthansa Private Jet
|
| 11.45 – 12.45 |
Education Sessions (T101, T102 and T103)
Compliments of Carlson Wagonlit Travel |
| 12.55 – 13.00 |
Special Presentation
Travelling Against the Trafficking of Human Cargo
Presenter: Tom Her, Executive Director, MTV Europe FoundationIn Association with MTV Europe Foundation
|
| 13.00 – 14.30 |
Keynote Presentation and Lunch
Report Card on Globalization
Presenter: Dr. Frank-Jurgen Richter, Former Director, World Economic Forum and President of Horasis
Compliments of MasterCard Corporate Payment Solutions
|
| 14.45 – 15.45 |
Education Sessions (T201, T202 and T203 )
Compliments of Carlson Wagonlit Travel |
| 14.45 – 15.45 |
20/20 Insight (By Invitation Only)
Global Versus Local
|
| 15.45 – 16.00 |
Solutions Showcase and Coffee/Tea Break
Compliments of Carlson Wagonlit Travel
|
| 16.15 – 17.00 |
‘Live’ Media Interview
Policies and Practices to Safeguard Your Traveller’s Health - Reality Check, Travel Policies and Contagious Diseases |
| 17.00 – 17.30 |
Closing Session |
|
