S101 Canadian Issues In Focus
Canadians were front and centre at this special session, ready to tackle the challenges of our industry. This event was tailored to Canadian delegates and was applicable to new and seasoned travel professionals. The session provided further insight and the opportunity to share opinions about current issues reaching across the entire business travel spectrum in an interactive and informal way, which lead to further knowledge and understanding.
Facilitator:  Jim Lee, Executive Director, Travel Services Benchmarking Network
Sponsor: The Hilton Family
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S103 Stand Up for Results™
Tom Shillue, one of America's top presentation consultants, with over 10 years of stand up comedy experience and his own national TV special, conducted a unique workshop just for ACTE Conference Attendees.
Facilitator: Tom Shillue, presentation consultant, Stand Up for Results™

M201 Enabling Traveler Productivity Through Technology
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This session surveyed tools and services that can improve productivity and make life easier for the traveler before, during and after the business trip. Travel managers learned about technologies that can help them manage that fine line between procurement focused results and end user delight, and how delivering great service doesn't have to mean spending more. For Suppliers, the session discussed technology trends that could help keep that most valued of all customers, the "road warrior", happy and loyal.
Moderator: Anthony D'Astolfo Vice President, Travel Services Rearden Commerce
Presenter:  Doug Weeks, Senior Manager, Booz Allen Hamilton
Sponsor:  US Bank

M202 Assessing Technology and Distribution in the Latin American Market
Travel distribution and travel technology applications in the Latin American business travel market have many influencers—ranging from regulatory to Internet access and high cost of technology integration. This area requires close attention for corporate travel programs that are expanding into this dynamic region. The presentation provided an understanding of the realities of distribution and travel technology applications in Latin America.
Moderator: Mike Premo, Senior Vice President, Latin America, TQ3 Travel Solutions
Presenters: Gustavo Espina Director Multinational Sales & Account Management for Latin America, Carlson Wagonlit Travel
Aitor Marin Head of Competence Center - LATAM e-travel Amadeus online solutions

M203 Optimizing Hotel Spend in a Seller’s Market
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The suddenly shifting landscape of hotel sourcing characterized by a seller’s market, dynamic pricing and the growth of detailed spend data has radically changed the hotel procurement life cycle. With no signs of returning to a less volatile atmosphere, this session was intended to prepare both buyers and sellers for the next round of hotel procurement.
Moderator: John Asselta, Senior Vice President, Partnership Travel Consulting
Presenters: Maria Chevalier, VP Hotel Relations & TPS Hotels, WorldTravel BTI
Brian Nichols Hotel & Ground Transportation Programs Manager Strategic Procurement Services Deloitte Services LP;
Steve Richard, Vice President Global Sales Organization Alliance Accounts & Latin America, Marriott International

M204 ROI of a Global Travel Program
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This session scrutinized the industry’s experience in its efforts to consolidate and reduce vendors and eliminate perceived redundancies.
Moderator: Danny Hood, Consultant, Former President, WorldTravel BTI
Presenters: Bindu Bhatia, Vice President, Global Sales North America, Carson Wagonlit Travel
Scott Gutz, President and CEO - North America e-Travel, The e-Commerce Division of Amadeus
Sabine Sehrt, Vice President International Travel Management, Siemens AG - Corporate Mobility Services
Sponsor: Boston Coach

M205 Channeling for Content
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More than a few airlines have boldly announced their intentions to discriminate where their inventory is distributed in 2006 as their GDS agreements expire. Responses to these and other distribution questions were discussed by industry stakeholders.
Moderator: John Caldwell, President, Caldwell Associates
Presenters:
Scott Brandt, Managing Director, World Wide Sales Strategy, United Airlines
Graham Atkinson, Senior Vice President, Worldwide Sales & Alliances, United Airlines
Loren Brown, CIO, Carlson Wagonlit Travel
Kurt Ekert, Senior Vice President, Supplier Services, Cendant TDS
Pam Elledge, Vice President, Sales & Distribution, Delta Air Lines
Michael Qualantone, VP - Global Distribution Strategy, American Express Business Travel
Cheryl Weldon, Vice President-Major Accounts, Worldspan
Sponsor: Amadeus


M206 Traveler Security
No Formal Presentation
Attendees gained new insights from the former Assistant Secretary in the US Department of Homeland Security on these arising issues and program changes affecting international travel:

• New proposed elements of the US Visit program
• Visa Waiver debate over new entrants to the EU
• New check-in parameters required by Advance Passenger Data program

M207 The ROI of CSR
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As Corporate Social Responsibility is becoming a larger concern within the corporate landscape, many companies ponder whether investing in socially responsible business practice will impact the bottom line. The session explored case studies within corporations and the corporate travel department where a focus on CSR has led to larger profits.
Moderator:  Herve Sedky, Vice-President & General Manager, American Express
Presenters:
Cathrine Lundberg, Consultant, CMM Consulting
Judith Moore, Environmental Department, The World Bank
Herve Sedky, Vice-President & General Manager, American Express

T101 Sourcing Tools: RFP’s and Vendor Management
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Online applications for RFPs, tools for contract fulfillment management and reporting for vendor negotiations were surveyed in this session.
Moderator: Alison Galik, Vice President, Operations American Express - eCLIPSE Advisors
Presenter: Bill Patient, Global Travel/Strategic Sourcing Manager, Lucent Technologies
Tim Ohl, Global Sales & Account Development, GE
Mat Orrego,  President & CEO, Cornerstone Information Systems, Inc
Sponsor: MasterCard Corporate Payment Solutions


T102 Expanding the Travel Program to Asia Pacific - Part 1
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Many corporations headquartered outside of Asia Pacific are trying to "get their arms around" their travel programs in that region as they progress along the path to globalize their travel. Fundamental understandings of standard practices--both business and cultural-- are necessary to achieve anticipated goals. This session provided a foundation that will focus on business and travel management practices of the region.
Moderator: Mike Bezer, Vice President, Sales and Account Management, Asia-Pacific, Carlson Wagonlit Travel
Presenters: Bicky Carlra, Managing Director and Senior Vice President, BCD Travel – Regional Management Company Asia Pacific
Megan Stowe, Global Sourcing Manager, Intel
Sponsor: Carlson Wagonlit Travel


T103 It’s All in the Cards
Requested Not To Post Presentation
This session provided an overview of card economics and payment cards impact on distribution costs which very often outstrips GDS fees' share. The discussion then moved into card RFPs, rewards programs, and at the end of the day who should own these costs.
Moderator:
David Hillman, Principal Consulting Strategies LLC
Presenter: Pascal Burg, Edgar, Dunn & Company
Alex Houston, Regional Manager, AirPlus International
Jesal Meswani, Vice President, Travel & Entertainment and Fleet, MasterCard International Corporate Payment Solutions
Heather Turk, Commercial Business Development, Diners Club North America


T104 Measurement and Communication
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Attendees learnt the best practices for quantifying the travel program’s value and effective communication to the company’s stakeholders.
Moderator: Mark Walton, Principal Consulting Strategies, LLC
Presenters: Harriet Washburn, IBM Global Travel Services
Mary Bastrentaz, Senior Director of Travel, Global Accenture
Pauline Quéré. Senior Director - Program Optimization, Carlson Wagonlit Travel
Sponsor:  Carlson Wagonlit Travel


T105 Corporate Chat
No Formal Presentation
This moderated session was limited to 50 corporate participants. The session was an opportunity for corporate procurement and management attendees from like industries to discuss issues of common interest and exchange tried solutions at roundtables.
Facilitator: Jim Lee, Executive Director, Travel Services Benchmarking Network


T106 Pandemic Preparedness Practices
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Advance planning to minimize the contagion risk from a possible pandemic of avian flu is being undertaken by many corporate travel departments and suppliers of business travel. A best in class case study offered precautions proposed for both non essential business travel as well as mission-critical travel applicable for any health threat. A health consultancy to the airline industry will also share its advice and findings.
Moderator: Mark Williams, Managing Consultant., IBM Consulting
Presenter: Peggy Luebbert, Infection Control and Epidemiology Consultant, Center for Biopreparedness
Richard Martin, Managing Director, International Market Assessment Asia
Marc Luebbert, Infection and Epidemiology Consultant, Center for Biopreparedness
Sponsor: Carlson Wagonlit Travel

T201 Optimizing Reporting and Travel Spend Through Technology
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Technology enablers provided financial travel intelligence to the organization including budgeting systems, expense reporting and other reporting tools will be reviewed and assessed for their ability to provide concise and valuable information about business travel to the organization.
Moderator: Robert Langsfeld, Partner, The Corporate Solutions Group
Presenters:
Ron Sharer, Director, Corporate Support Services, CIBA Vision Corporation
Jack Lever
Bobbi Huber

T202 Business Travel Management in the Middle East & Gulf Region
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Despite political upheavals in areas of the Middle East, many countries have seen their economies blossom and diversify over the last decades. This session explored how the region is approaching travel management differently than Western Europe or North America and why travel management companies in that region are likely to continue to see their travel budgets grow in the coming years.
Moderator: Tricia Warwick, Group Director of Sales, Jumeirah
Presenters:  Bicky Carlra, Managing Director & Senior Vice President,TQ3 Travel Solutions Asia Pacific
Deva Sampson David, Travel Manager, Middle East Asia, Schlumberger Oilfield Service
Sponsor:  Jumeirah


T203 Where to Take Your Strategic Meetings Management Next?
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Rising demand, rates and new technology applications are driving companies to fine-tune their strategic meetings management initiatives to achieve greater ROI in 2006. Attendees learned how leading companies are addressing the new conditions and where they're finding the biggest returns.
Moderator: Mary Ann McNulty, Editor, Corporate Travel NEXT
Presenters: Michele M. Snock, CMM Manager, Global Meeting Services - Americas, Cisco Systems
Deborah Matarazzo, Manager, Global Meetings & Hotel Program, Hewlett-Packard
Christopher Staal, Vice President, Global Sourcing Strategies, Thomson Corporation
Connie Bocchieri, Manager, Global Meeting Management, Pfizer
Sponsor: Carlson Wagonlit Travel

T204  New Concepts  & Best Practices in  Risk Management
Events of the past year and a half have further promoted the travel department’s role in corporate risk management. Preparedness is the first rule of risk management and most organizations are reviewing and updating their business continuity plans. It is incumbent on the travel department to ensure their plans are integrated with their enterprise’s strategy. Conference attendees learned the new expectations of the travel department related to risk management and human asset protection.
Moderator: : Sylvia Gray, Director, Sylvia Gray Consulting
Presenters: Bob McGurk, Vice President, Corporate Travel Services, Turner Broadcasting System Inc.
Debra L Reid, US Travel Services, Manager Shell
Peter Sijbers, Global Commodity Manager, Philips Electronics


T205 Corporate Chat
No Formal Presentation
This session was limited to 50 participants, it provided the opportunity for corporate procurement and management attendees industries to discuss issues of common interest.
Facilitator: Jim Lee, Executive Director, Travel Services Benchmarking Network


T206 Preparation Not Panic
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Several airlines, hotels, and car rental companies have already taken steps to prepare for a pandemic such as avian flu. This session allowed leading suppliers from the airline, hotel, and car rental industry describe measures they have taken and plan to take to prepare for a pandemic such as Avian Flu. This session offered a unique perspective on the proactive measures that travel suppliers are prepared to deploy to protect their own operations as well as their customers, while informing travel managers on preparations they should be seeking from other suppliers to ensure the safety of their company and its travelers.
Moderator: Bob Somers, Director, Corporate Sales, Delta Air Lines
Presenter: Marty Pfinsgraff, Chief Operating Officer, iJET Intelligent Risk System
Larry Wagy, Director of Health and Safety, Northwest Airlines

T207 Expanding the Travel Program to Asia Pacific - Part 2
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This session continued where part two had left off and continued the focus on the landscape of travel management in Asia Pacific with particular emphasis on procurement dynamics, travel fulfillment practice and the expectations of business travelers in the region.
Presenter: Lea McLeod, Director, Travel and Meeting Services, Hewlett-Packard Company
Jeff Cororan, Director, Multinational Sales, Asia-Pacific, Carlson Wagonlit Travel
Sponsor:  Carlson Wagonlit Travel