SINGAPORE AGENDA/PROGRAMME

ACTE's Training Workshop educational programme will offer a range of forums; discussion sessions and presentations that are intended to raise the skills of business travel professionals by meeting their needs in areas critical to their performance.


Here is what you can expect:
  • Keynote presentations from top business leaders
  • Educational forums on key aspects of modern travel management
  • Roundtable discussions to facilitate the exchange of knowledge
  • Travel Technology Showcase introducing the latest travel management tools


Wednesday, 5 November

11:00 - 12:00

Registration Technology Showcase

12:00 - 13:30 Keynote Address & Networking Lunch
Air Travel's Brave New World
Tony Fernandes
Chief Executive Officer, Air Asia Compliments of American Express

13:30 - 14:30 Roundtable Discussions
Compliments of Carlson Wagonlit Travel
A Travel Manager's Guide to Winning the CFO's Support
This session discusses how travel managers are viewed by CFOs and Procurement Heads. It explores how travel managers' work can become strategically aligned with the goals of their companies.


14:45 - 15:45 Educational Sessions
Compliments of TQ3 Travel Solutions


W101 - The Essential Best Practices to Ensure Successful Travel Management
Whilst there is no "one solution fits all" when it comes to running a successful travel program, there are a number of universally recognized best practices that create an environment for success. At this session you will hear seasoned industry representatives discuss best practices in policy development, agency selection and supplier agreements.

Presenter:
Stuart Wines, DDFAD, Radius - the global travel company

W102 - Growing the Corporate Travel Managers Role: Optimizing Technology
This session will focus on three emerging travel management practices based on newer technologies that can streamline operations, save money and provide additional value for the corporation. Technologies that will be discussed include:
  • Self Booking Tools
  • Expense Reporting Systems
  • Data Aggregation

15:45 - 16:00 Coffee/Tea Break
Compliments of Carlson Wagonlit Travel



16:00 - 17:00 Educational Sessions - Compliments of TQ3 Travel Solutions

W201 Win-Win Relationships through Outsourcing
Companies are focusing on their core activities to improve financial performance and outsourcing non-core activities is becoming common practice in many industries. Today positive results contributed by outsourcing strategies are too attractive for senior management to ignore. What do we know about outsourcing travel and is it a feasible model for ASPAC companies?

W202Growing the Corporate Travel Manager's Role: Developing a Contingency Plan
Many aspects of a corporate contingency plan relate to traveling or remote employees. Does your company have a contingency plan and are you a member of the crisis management council? Learn what should be covered in a Crisis Management Plan and how to test its worth before a crisis occurs.

17:00 - 18:00 Technology Experience Cocktail Reception

Thursday, 6 November

09:00 - 10:30

Keynote Address & Continental Breakfast
Business Innovation: Discovering New Value for Competitive Growth
Tony Lai, Global Chief Executive Officer, The Idea Factory
Compliments of Raffles International

10:30 - 11:30 Roundtable Discussions
Compliments of Carlson Wagonlit Travel
Compensating the Agency: What is Fair?
Travel Managers and specialists may be expecting more of their travel management companies and agencies. Discuss what constitutes fair compensation for agencies based on key performance metrics .


11:30 - 12:00 Technology Experience and Coffee/Tea Break
Compliments of Carlson Wagonlit Travel


12:00 - 13:00 Educational Sessions - Compliments of TQ3 Travel Solutions

T101 - Growing the Corporate Travel Managers Role: Building a Corporate Intranet as A Cornerstone to your Communication Strategy.

Technology has certainly enhanced the opportunities for communication inside and outside the corporation, but has at the same time made it terribly complex. Building a Corporate Travel Intranet site does not have to be a reinvention of the wheel. In this session John Guarneri, Global Travel Manger for BP will:
  • Address key components of a "best in class" corporate Travel Intranet site
  • Demonstrate how external vendor links can enhance your site
  • Give you tips on how to ensure that your corporate Travel Intranet site becomes your travelers most-used resource
T102 - Managing Globally Negotiated Supplier Agreements
Be prepared -- Even while we acknowledge the benefits that global supplier and technology agreements deliver to corporations, it behooves the corporate travel manager to expect and be ready to meet the challenges related to change management, culture and initiative sponsorship. Learn how to identify the cultural nuances within Asia-Pacific and receive first-hand advice from a team experienced in balancing a global plan implementation while satisfying the wants and whims of a local population.


13:15 - 14:45 Keynote Address & Networking Lunch
Surviving the New Economy? Can the Asian Tigers Change their Stripes to Survive their New Environment?
Jean-Pierre Verbiest, Assistant Chief Economist, Asian Development Bank

Compliments of Abacus International

15:00 - 16:00 Educational Sessions
Compliments of TQ3 Travel Solutions


T201Growing the Travel Managers Role:
Next Frontier: Meetings Consolidation; How to Make It Happen

This session will focus on successful approaches to consolidating meeting management across the company and how linking corporate travel and meetings provides benefit and value to the corporation.

T202 - Effective Communication for the Strategic Travel Manager.
In assuming a more strategic role within the corporation, the corporate travel manager must begin to focus on issues outside the purview of travel. That means learning to communicate effectively. Learn from a professional the tactics and techniques for impactful and strategic communication.

16:00 - 16:15 Coffee/Tea Break
Compliments of Carlson Wagonlit Travel

16:15 - 17:15 Roundtable Wrap-Up
Compliments of Carlson Wagonlit Travel
Making Sense of Fare Types
Are Asia-Pacific airlines offering a wider choice of airfares or are fare types just getting increasingly complex? Make an objective debate of your views.


17:15-17:30 Closing Session

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