|
CHANGING TRENDS IN THE TRAVEL WORLD:
THE IMPACT FOR TRAVEL MANAGERS, TRAVEL AGENCIES AND SUPPLIERS.
The forum will be held in both English and Spanish, with simultaneous translation.
Speaker details will be updated on a regular basis
| Agenda |
|
9:30 a.m. - 10:30 a.m.
|
Registration, Welcome Coffee & Table-top Exhibition
|
|
10:30 a.m. - 10:45 a.m.
|
Introductions
Moderator of the day
José Ramón Villarrubia - President - Club Insignia de Marketing
|
|
10:45 a.m. - 11:45 a.m
|
Change Management in an international environment
Our presenter will set the scene with an analysis of today's corporate environment. How does this affect the travel management chain? Tim de Nordwall will provide insights on how to manage the change processes and best communicate these throughout the company.
Presenters:
Tim de Nordwall - Senior Consultant - ITIM
Javier San Martin - Director - Wide World
|
|
11:45 a.m. - 12:15 a.m.
|
Coffee Break & Table-top Exhibition
|
|
12:15 p.m. - 1:15 p.m.
|
Travel Management - needs and added value
The Travel market is changing… Our Travel Manager will tackle some key issues and share his needs. Topics related to the new corporate travel environment, such as commission cut, tools management (how to maximise technology, importance of human relations…), policy implementation and control, how travel agencies and suppliers can meet customer needs,…
In addition, an expert will take the floor to demonstrate the added value of Travel Management and the importance of measuring your ROI.
Presenters:
Alberto Marín Vidal - Director - Departamento de Consultoría de Turismo, Hostelería y Ocio de Deloitte & Touche
Miguel Angel Matilla - Corporate purchasing Manager - Cepsa
|
|
1:15 p.m. - 2:45 p.m.
|
Lunch & Table-top Exhibition
|
|
2:45 p.m. - 4:30 p.m.
|
Open debate
Join this session and be willing to participate fully in a roundtable discussion. Following this interactive exchange, the panel of experts will be on stage to answer your questions and propose solutions.
Panel:
Luis Giménez-Cassina - Sales Vice President for Spain - Iberia
Luis Garcia Saiz - Sales Manager Northern Area - Carlson Wagonlit Travel
Angel Andreu del Alamo - Manager - Retevision
Hugo Rovira - Director of Sales Spain/Portugal - NH Hotels
|
|
4:30 p.m.
|
Closing Remarks
|
|
| Forum
Transportation Arrangements |
Iberia, the ACTE Madrid official carrier, is pleased to offer all ACTE
delegates the following discounts:
Domestic Flights:
25% discount on full Business Class fares
30% discount on full Economy Class fares
European and Intercontinental Flights:
25% discount on full Business, Economy, Eurobudget and Excursion
published fares, without restriction, upon availibilty.
These conditions refer exclusively to confirmed IBERIA flights (no
sharing-code flights IB-7000). Trevelling up to 2 days before and after the
event for Domestic European flights, and up to one week before and after for
Intercontinental flights. Bookings must be made at Iberia branch offices, or
with local Iberia callcentre, for duly accredited delegates. Please mention
at time of reservation the following code:
BT2IB21MPE0432
You will soon receive a voucher together with your confirmation letter.
Please present the voucher when reserving your tickets.
|
| Madrid Planning Committeea |
Luis García Saiz - Sales Manager Northern Area - Carlson Wagonlit Travel- Forum Chair
Vanesa García Reales - Corporate Travel Marketing Executive - American Express
Mari Cruz Hernández - Marketing & Communication - TQ3 Travel Solutions
José Ramón Villarubia - President - Club Insignia de Marketing Spain
Cristina Bustamante Just - Commercial Agreements - Iberia Airlines
Maria Lluisa Palet - President - Catalan Travel Manager's Association
|
| Forum
Location & Hotel Accommodations |
Hotel NH Parque Avenidas
Calle, Biarritz n°2
E-28028 Madrid
Spain
Tel +34 91 361 02 88
Fax +34 91 361 21 38
Need accommodation?
Please call the hotel before 1 November 2002 and mention ACTE to benefit from the special rate (Single standard room: 115 Euro + 7% VAT)
|
| Forum Sponsorship and Exhibition opportunities |
Local Official Carrier: Iberia
Exhibitor: Madrid Convention Bureau
Click here to learn more about the Madrid sponsorship/Exhibition opportunities.
|
|
