ACTE Executive Forum

Positioning For Future Growth And Success
For a Programme in German, please click on the attached link .

Agenda
9:00 a.m. - 10:00 a.m.	Registration, Welcome Coffee
10:00 a.m. - 10:15 a.m.	Welcome & Introductions
10:15 a.m. - 12:00 a.m	From Management fee to Transaction fee The benefit of unbundling pricing of services You may ask yourself when to apply a management fee or why to move to a transaction fee system. These questions and more will be addressed in this morning session, developed by a Corporate Travel Consultant who will open the day by providing a neutral industry perspective and explanation of the structure of both pricing models. In the session second half, two high profile speakers, representing both the corporate and the agency perspectives, will highlight the advantages of the fee models. Why is transaction fee the way of the future? Challenge our speakers as to the pros and cons of existing fee structures and how they compare with former agreements. Find out more about the do's and don'ts when entering these negotiations. Your future can start today. Be ready for it! Come and share your viewpoint and experience with your peers. Presenters: Jörg Martin - Consultant, Corporate Travel Consulting e. K. Willy Schnieder - Head of Business Management BTI Central Europe, BTI Rainer Waldmann - Direktor Sales & Account Management Region Süd, TQ3 Travel Solutions Corporate – TBC
12:00 p.m. - 1:00 p.m.	Networking Lunch
1:00 p.m. - 2:00 p.m.	Benchmarking, a new phenomenon? The last few years have seen an increase in the practice of benchmarking, in the travel industry. However, do you know what are all the ins and outs of benchmarking exercises and what it will bring you and your company? An experienced consultant will demonstrate in this session why it is important for corporations to perform benchmarking studies. He will also analyse the results of the benchmarking survey that will soon be posted on the ACTE website. Join us to hear directly from a neutral expert what benchmarking is and to debate with your peers what you should benchmark, what is effective and valid, and how you should interpret your benchmarking results. Presenter: Bernd Fehl - Managing Partner, TMC Trust Management Consultants
2:00 p.m. - 2:20 p.m.	Coffee Break
2:20 p.m. - 4:30 p.m.	Products and solutions for data analysis Every travel manager realises that having data available is key to a successful travel management programme but what type of data do you really need? A well-respected expert on data warehousing and IT will set up the scene. After this introduction and presentation, the audience is invited to discuss with the panel representing the corporations, travel agencies and data-warehousing companies. All parties will debate on how to secure and manage the consistency of data on a multi-national basis, discuss the use of “yield management systems” by corporations as well as the business process integration. Presenters: Mario Bellinzona - Product Manager, Start Amadeus Alain Paillet - Global Information Delivery, Carlson Wagonlit Travel Michael Brons - Head of Product Development, AirPlus International Corporate - TBC
4:30 p.m.	Closing Remarks
ACTE wishes to thank all committee members for their time in developing the Hamburg Executive Forum Andreas Schneider - Director Sales National, TQ3 Travel Solutions Stephanie Holtz - Regional Sales Director, ACCOR Heiko Ranft - Director Key Account Management, TQ3 Travel Solutions Reinhard Wagemann - Key Account Management, AirPlus International ACTE wishes to thank all local sponsors and exhibitors for their commitment in the Hamburg Executive Forum Galileo International - sponsor Start Amadeus - exhibitor TQ3 Travel Solutions - exhibitor Traveldoo Technologies - exhibitor Presenters: Jörg Martin - Managing Director, CTC Corporate Travel Consulting Willy Schnyder - VP, Business Management, BTI Central Europe Rainer Waldmann - Direktor Sales & Account Management Region Süd, TQ3 Travel Solutions Corporate - TBC Presenters: Mario Bellinzona - Product Manager, Start Amadeus Alain Paillet - Global Information Delivery, Carlson Wagonlit Travel Michael Brons - Director Payment, Product Development & Management, AirPlus International Thorwald Zenglein - Senior Consultant, e-Freudenberg GmbH

Forum Location & Hotel Accommodations

Crowne Plaza Hotel Hamburg
Graumannsweg 10
22087 Hamburg
Germany
Telephone Reservations: 49-4022806150
Telephone General: 49-40228060
Fax General: 49-402208704

A special rate for ACTE participants is set at 140 Euro (excluding breakfast) the night before the Hamburg Executive Forum.
Forum participants should contact the hotel directly at +49-4022806150. By mentioning ACTE Executive Forum you will be
offered this special rate. Be advised that only a limited number of rooms is available! Book now, to benefit from this special offer!

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