General Sessions
Keynote Presentations and Sponsor Industry Perspectives
Gain expertise and insight on macro-level issues affecting the Asia-Pacific region, and their influence on your day-to-day operations. Keynote Presentations and Sponsor Industry Perspectives given by well-known, respected leaders and experts in corporate travel, business, and beyond will challenge your thinking and provide you with innovative intelligence.
Wednesday, 12 August, 09:30 to 10:30
Will Your Business Ever be the Same Again?
Steven R. Okun
Chairman
American Chamber of Commerce in Singapore
Momentous times in the lives of people have long been known to shape their future behaviour. This phenomenon probably holds true for organisations which have experienced prolonged periods of difficulty or have come under intense pressure. This keynote presentation examines how the global financial crisis and its repercussions may be altering corporate psychology and perhaps behaviour. What changes in rational and emotional states, influencing purchase decisions, should we anticipate? Will we see major shifts in the thresholds of risk tolerance and other areas of corporate culture?
Wednesday, 12 August, 12:15 to 14:15
Communication in Tough Times: The Difference Between Domination and Extinction
Anthony A. Rose
Associate Director, ASEAN External Relations Executive Communications Leader,
Asia Headquarters
Procter & Gamble Asia
Read ACTE's interview of Anthony Rose.
Are you communicating effectively with your customers and suppliers in trying times? Crises cause many organizations to take hard decisions that seem right for the short term, but may damage long-term relationships critical to future success. This keynote address explores the obvious and subtle ways in which great organizations from different verticals have masterly communicated with key stakeholders, effectively keeping their businesses afloat in hard times and positioning their brands to leverage opportunities in the economic upswing.
Thursday, 13 August, 13:15 to 15:00
Have You Re-Tooled Your Organisation?
Dr. Ric Roi
Senior Vice President and
Consulting Practice Leader for Asia-Pacific
Right Management
Read ACTE's interview of Ric Roi.
The global crisis has forced many companies to react swiftly and implement unconventional methods to weather the storm. Organisations that reflect on the lessons of these times will learn from their experience, whilst others remain eager to return unquestioningly to the ‘old ways.’ Sharp-thinking leaders will not allow their organisations to stagnate in troubled times. Instead, they view this as an opportunity to re-tool, re-calibrate, and refine capabilities that reflect the reality of a new business environment. The ability to adapt and evolve is told in many stories of successful companies. This keynote presents a look at how some companies have developed new capabilities in the face of adversity, emerging stronger with unique proficiencies.
Compliments of:
Industry Perspective
On Behalf of:
Tony Ridley, Director of Security Services Asia-Pacific, International SOS
People Risks in Corporate Travel
Our companies - and especially our people - continue to operate in an environment of virtual shifting sands. The issues and associated risks encountered just a few years ago have greatly intensified and new threats are emerging. A number of global agencies have released recent forecasts that include projections on personal safety and security threats for the year ahead. While companies have incrementally addressed the operational demands posed by such risks, the understanding or integration with their legal liabilities or global variations on duty of care have been far less consistent or methodical. Defining people as a tangible and vital asset class within an organization is just beginning to gain momentum. However, the commensurate risk methodologies for protecting these assets has not kept pace. This industry perspective will address the challenges of an integrated risk mitigation strategy, achieving a return on your investment, and maximizing the efficiency of people capital traveling abroad. Furthermore, attendees will learn about rapid improvements in the technology used to leverage travel management practices and how to achieve more with less in an environment of shrinking budgets.
Conference Moderator
Andrew Chan
CEO
TMS Asia Pacific
Andrew Chan is responsible for overseeing all business operations and providing the strategic direction for the company. He joined TMS in 2005 and has previously served as Managing Director – Asia before being appointed to his current role.
A polished and engaging presenter, Andrew is frequently invited to address audiences at travel and hospitality conferences, events, trade shows, as well as educational institutions such as the Cornell Nanyang Institute of Management in Hospitality, the University Of Nevada Las Vegas, Singapore William F. Harrah College Of Hotel Administration and The Tourism Academy @ Sentosa. He also regularly contributes his expertise on recruitment and HR best practices in industry publications and roundtables. Andrew is an active member of several travel associations including PATA, HSMAI, ACTE and SKAL Singapore. He is currently pursuing an MBA at the University of South Australia.