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CHANGING ROLE OF THE TRAVEL MANAGER TASK FORCE
FOCUS:
- To develop a business case rationale and documentation to advance progress toward a broader strategic role for executives responsible for travel management by:
- Defining the expanded role and responsibilities of the corporate travel executive required to support this new strategic approach.
- Developing a plan to promote and communicate the need for expanding the travel management role.
- Outlining the skill set required to fulfill this new role.
- Identifying existing skill gaps and educational / developmental needs.
- Recommending programs to address these needs.
TASK FORCE MEMBERS:
Harriet Washburn, Director, National Accounts, Orbitz for Business - Task Force Chairperson
Fred Fischer, Vice President, Corporate Travel Services, Global Accounts, American Express
Leonie Geenen, Strategic Manager, Heineken
Darryl Lazarenko, Corporate Travel Manager, Investors Group
Lee Turner, Manager, Corporate Contracts - Travel Services, ITT Industries
Pam Witt, Managing Director, EMBAR Enterprises
PROGRESS:
- Throughout 2003 - ACTE educational programming designed to address the educational and developmental needs outlined in the white paper.
- October 2003 - ACTE presents member survey results and analysis in the ACTE Global Business Journal. Article titled 'Data Management and European Protection Legislation'.
- November - December 2002 - ACTE white paper discussed at ACTE Forums worldwide.
- October 2002 - ACTE issues white paper titled "The Changing Role of the Travel Manager - A Perspective".
- October 2002 - ACTE presents survey findings and conclusions at the Global Conference in Munich.
- September 2002 - ACTE conducts both surveys and interviews with senior executives to understand current and future senior management expectations.
- September 2002 - ACTE conducts survey of corporate members worldwide to assess reporting relationships, changes in responsibilities, senior management interaction, program development, and skill assessment.
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ACTE International Headquarters
515 King St, Suite 440
Alexandria, VA 22314
Tel: 1-703-683-5322
Fax: 1-703-683-2720
[email protected]
ACTE Asia Pacific
1 Liang Seah Street
#02-12 Liang Seah Place
Singapore 189022
Tel: 65-6336 4341
Fax: 65-6336 2583
[email protected]
ACTE Canada
P.O. Box 295
Munster, ON K0A 3P0
Tel: 1-613-838-3879
Fax: 1-613-838-2942
[email protected]
ACTE EMEA
126 Bld Saint Denis
Courbevoie 92400, France
Tel: +33 1 47 68 16 54
[email protected]
ACTE South Africa
Telsaf Data House, Room 215
5 Conrad Drive, Blairgowrie, Randburg
Johannesburg, South Africa 2194
Tel: 27-118866964
Fax: 27-113261312
[email protected]
ACTE US and Latin America
515 King St, Suite 440
Alexandria, VA 22314
Tel: 1-703-683-5322
Fax: 1-703-683-2720
[email protected]
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