Drivers of Excellence in Administration
7th Annual Convention Seminar

Registration and Refreshments
Solutions Showcase for selected suppliers

ACTE and AEGVE Welcome & Update

Augusto Pardo, President, AEGVE
Jennifer Fitzgerald, Regional Manager - Europe, ACTE

Round Table Interactive Sessions

Survey results – Buyers perspective on differing issues and challenges faced by their travelers.

Moderators : One supplier or TMC per table

Creating a Standard RFP Document: Is it Possible?

What are the 10 to 15 most important factors in creating a RFI, a RFP, or an RFQ? Learn how providers, TMC’s and corporate travel managers view these agreements.

The Total Cost of Travel

Learn how price influences the service quality and efficiency of travel. An insider’s perspective from providers, TMC’s, and corporate travel managers.

Network and Benchmarking Opportunities/Showcase

Technological Era: How do Different Technologies Affect our Daily Operations?

What is the impact of technology on daily work output? How do we use technology to improve agreements, manage cost and measure yearly results? Gain insight from providers, TMC’s, and corporate travel managers.

Closing Remarks

Network and Benchmarking Opportunities / Showcase

Complimentary Cocktail Sponsored by the Convention Bureau of Toledo.

Registration and Showcase

Breakfast and Coffee

Opening Remarks

Augusto Pardo, President, AEGVE

Jennifer Fitzgerald, Regional Manager - Europe, ACTE

Corporate Travelers Needs and Perceptions

How do travelers adjust to corporate travel policy requirements? How to providers and TMCs support traveler needs?

Learn how to manage your traveler’s reactions and receive insight from an out of industry expert.

Presenter: Dr. Sara Morgenstern, Psychology Professor, UNED

Hotel Franchising

Determining the actual hotel cost can be challenging when working with franchises. This session will discuss expectations and provide an overview of pricing, general cost, and total cost.

Presenter: Theo Kreutzer, Vice President, Hilton Hotels – Iberian Peninsula and Italy

Coffee Break and Benchmarking Opportunity, Showcase

Airline Industry Overview

This session will provide a broad overview of the airline industry from an insider’s perspective. Open skies legislation will take effect in 2008 - What will be the future of air transport and what influence do the airports exert over the outcome?

Iberian Airlines and AENA

New Technologies

What technologies are currently available? What innovations can be expected in the future? A panel of buyers and suppliers will differentiate the useful from the necessary processes, to make your choices easier and more effective.

Round table debate will follow where technology and service providers, TMCs, and travelers will defend their respective points of view and comment on personal experiences.

Closing Remarks and Conclusion by ACTE/AEGVE.

LUNCH – Buffet Style

Opportunities to Network and Benchmark