Security
issues were discussed in Dallas at some length. The lack of
consistency at and among airports was mentioned as a problem.
Also discussed were the mixed messages coming out of Washington
and the media that can have a dampening impact on business travel
levels. The federalizing of airport security screeners was discussed
an important step in rebuilding the nation's confidence in the
integrity of the air safety system.
The impact
of extra security time at the airport on short haul markets
was reviewed. It was noted that NASA recently issued a report
that suggested that the time benefit of flying in markets of
500 or fewer miles, versus driving a car, had virtually disappeared
in recent years. Overlaying an extra hour or more now due to
new security measures will cause problems for airlines in these
short-haul markets. It would not take many full fare passengers
to decide to drive to erode the economics of short-haul routes.
Finding
a replacement for the current domestic U.S. airfare structure
was also thoroughly discussed and thought to be an industry
priority. Simplification was the number one objective with respect
to airfare structure reform. It was noted that simplification
would enable self-booking technology to cover all of a corporation's
air travel.
There was
a healthy debate regarding trust in the industry among the principals.
It was noted that because airlines assume the complete risk
from the "manufacturing" of the product through to the consumption
of the product, that this situation causes great instability
as manifested by hundreds of thousands of daily airfare changes
as airlines chase every incrementally passenger.
The great
number of daily airfare changes, among other issues, can lead
to mistrust among industry participants. Some buyers also contribute
to mistrust by way of misleading suppliers with respect to how
much business they can deliver. …
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