ACTE Latin America Community: The Meeting of Like Minds

Registration and Breakfast

What Will 2007 Produce?

This session will focus on the challenges, opportunities and complexities for the region’s carriers. Learn what it will take for airlines to achieve and sustain profitability as a trend and not a blue moon event in 2007. Are carriers preparing for fuel prices to go down, stay unchanged or go up? Hear what the experts have to say.

Emerging Trends in the Hotel Sector

A senior executive will share its market analysis of hotel supply/demand and price/costs and provide attendees with the trends it sees emerging that will affect the next round of the hotel ‘s negotiation cycle. Travel managers will leave this session with insights they can apply immediately to their own hotel programs that will position them for success.

Corporate Self-Booking Tool Usage

In this presentation, Amadeus will provide an overview of the functionality available in the online and self-booking tool products in the Latin American market place. A senior executive will address the use of this technology as a way to assist the TMC, traveler, and corporation in maximizing savings and data consolidation and integration into corporate systems.

Break

Communicated or Connected

Motivating forms of communication are the first to effective communication.
The “Communications of the Association of Computer Machinery,” the journal of the world’s oldest computer association, recently conducted a survey assessing the “richness” of various forms of communications. The highest ranking form wasn’t much of a surprise: face-to-face communication.
The study report concludes, “The main lesson learned is that distributed (business) relationships involving complex tasks can be maintained by increasing the frequency and flow of (all forms of) communication.”
Despite our connectedness, failures in communication continue to be the biggest impediment to success. This session will examine both ways to enhance communication within the corporation—the “old” one and the newest devices that keep us connected.

Final Conclusions By Master of Ceremony and ACTE Announcements

Brunch

What Do Your Most Frequent Travelers Really Think of Your Travel Policy?

Managed travel programs typically focus on cost savings for the company, not on your travelers. How can you improve your offerings to gain buy-in from travelers and balance their needs with those of the company? Based on research studies conducted by Cranfield University's Business Travel Research Centre and ACTE, as well as an ongoing audit of frequent travelers by Carlson Wagonlit Travel, learn what the road warriors—your most frequent travelers and best customers—have to say about compliance, elements of an ideal program, and creating successful two-way communication.

Airline vs. Hotel Security - Interactive Debate

These days security is viewed as a significant part of our traveling lives, but there is a great disparity between how airlines and hotels view security. Should this be a worry to us? When traveling by air, every passenger is subjected to rigorous checks and viewed as a potential threat to our safety, however, this is not the case in hotels—is it less of a threat? Or should we be looking to bring hotel security in line with the airline industry?