ACTE Latin America Community: The Meeting of Like Minds

Registration and Breakfast

Welcome words by Master of Ceremony Mr.Bart de Graaf Olympuscorp

What Will 2007 Produce?

This session will focus on the challenges, opportunities and complexities for the region’s carriers. Learn what it will take for airlines to achieve and sustain profitability as a trend and not a blue moon event in 2007. Are carriers preparing for fuel prices to go down, stay unchanged or go up? Hear what the experts have to say. The impact of alliances.

Presenter:
Rafael Schvartzman
Country Manager Argentina, Paraguay, Uruguay
IATA International Air Transport Association

Emerging Trends in the Hotel Sector

Corporate Self-Booking Tool Usage

This is the result of a whitepaper developed in collaboration ACTE/AMADEUS .Amadeus will provide an overview of the functionality available in the On-line and Self Booking tool products in the Latin American market place. A senior executive will address the use of this technology as a way to assist the TMC, traveler, and corporation in maximizing savings and data consolidation and integration into corporate systems. Additionally , a corporation will share the three main benefits and the three main nightmares of adoption of a SBT. Challenges that were met. Solutions. What has been the ROI.

Presenter:
Gonzalo Rossi – Gerente General Amadeus Argentina

A debate conducted by: Guillermo Dolan, General Manager BCD Travel

Break

Communicated or Connected

Motivating forms of communication are the first to effective communication.
The “Communications of the Association of Computer Machinery,” the journal of the world’s oldest computer association, recently conducted a survey assessing the “richness” of various forms of communications. The highest ranking form wasn’t much of a surprise: face-to-face communication.
The study report concludes, “The main lesson learned is that distributed (business) relationships involving complex tasks can be maintained by increasing the frequency and flow of (all forms of) communication.”
Despite our connectedness, failures in communication continue to be the biggest impediment to success. This session will examine both ways to enhance communication within the corporation—the “old” one and the newest devices that keep us connected.

Presenter:
Marcelo Cristale, Director,CCPAL(Centro de Capacitación Profesional América Latina)

Panel: TBD

Final Conclusions By Master of Ceremony and ACTE Announcements

Brunch
With Compliments of TAM Brazilian Airlines

What Do Your Most Frequent Travelers Really Think of Your Travel Policy?

Managed travel programs typically focus on cost savings for the company, not on your travelers. How can you improve your offerings to gain buy-in from travelers and balance their needs with those of the company? Based on research studies conducted by Cranfield University's Business Travel Research Centre in England and ACTE, learn what road warriors-your most frequent travelers and best customers-have to say about compliance, elements of an ideal program, and creating successful two-way communication

Presenter:
Carlson Wagonlit Travel

Motivator:
Daniel M. Feige
Vicepresidente
Consultek, Inc