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AWARDS PROGRAM

Advancing the Industry Award View 2007 Award Winners




Transparency, Compliance and Productivity: Common Agenda or Deal-Breakers?

Sydney, Australia
20 November 2007
Sydney Harbour Marriott

The common concerns on the minds of corporate travel managers and suppliers are the constant challenges of transparent negotiations, policy compliance and productive programmes for travelers. The issues at play are much more complicated and can easily be under-estimated by those unfamiliar with the supply dynamics and the behaviour of business travel end-user. Do corporates and suppliers share the same ideals on these concerns or do they find themselves on opposing ends? The forum programme identifies the pressures faced by all parties and offers current best practices in an interactive environment.

Register

Agenda

09:00 – 09:30

Registration

09:30 – 09:45

Welcome and Opening Remarks

09:45 – 11:00

Transparency: How Much Can I Afford to Reveal?

  • What working relationships do most client-suppliers have currently?
  • What constitutes an open-book relationship between client and supply partner?
  • Is there something real to gain in being transparent?
  • What is needed to make it work for both parties?

Presenter:
Tony O'Connor, Managing Director, Butler Caroye

11:00 – 11:15

Coffee/Tea Break

11:15 – 12:30

Non-compliance: An Unstoppable Breach?

  • What is the total cost incurred by failure to comply?
  • Where does it occur with significant impact?
  • Why does it persist?
  • What can you do to avert, alleviate or reverse it?

12:30 – 13:30

Networking Lunch

13:45 – 15:00

Productivity: The Ultimate KPI of Managed Travel

  • Productivity KPIs versus traditional KPIs in travel
  • Reviewing some key measures of productivity
  • What are your benchmark sources looking like?
  • Setting up your dashboards

15:00 – 15:10

Closing Remarks

Forum Location and Hotel Accommodations

Sydney Harbour Marriott
30 Pitt Street
Sydney, New South Wales 2000 Australia
Phone:  61 2 92597000
Fax:  61 2 92511122
Sales:  61 2 92597199
Sales fax:  61 2 92522352

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