Identifying The Value of Managed Travel

Registration

Welcome Remarks

BK Sim, Regional Director, Asia-Pacific, Association of Corporate Travel Executives (ACTE)

Stepping Beyond India, Going Global

Corporations in India are increasingly extending their global reach in their business activities. Business travel executives are finding that they have to transition from managing travel programmes with a local/regional scope to programmes with a global scale. What should a travel manager look out for when negotiating global contracts? How does she/he engage global partners effectively to ensure success for the travel programme? This session will draw out key learning points on these issues.

Moderator: Bindu Dominic, International Travel Manager – APAC & EMEA, Juniper Networks

Panelists:
Rakshit Desai, Executive Director, Thomas Cook
Haroon Ali Khan, Head Global Corporate Travel, Morgan Stanley
Siram Narayan, Commercial Development Manager, British Airways – South Asia
Rajiv Ramamurti, Director – Sales, Novotel Bangalore & Ibis Bangalore

Coffee Break

Where is Travel Technology Taking Us?

News of innovation in business travel technology comes at us at an ever increasing pace. How do we make sense of it and leverage existing and emerging technologies to strengthen our travel programmes?
One example is the area of data capture. How do we gather usable data even as reliable and accurate data continues to elude us? What technology can be brought to bear on this issue?

This session will seek to examine these issues and provide participants with concrete ideas to take away.

Presenter: Dirk Mertens, Director Global Accounts, Middle East & Africa, Travelport

Networking Lunch

Why Travel Policy (and Compliance) Matters

This session will review evidence from studies that have been conducted which demonstrate the effect of an observed and followed travel policy on travel programme savings and which areas of policy offer the greatest potential for value.

Moderator: Amarnath Lal Das, Accenture Service Pvt Ltd

Panelists:
Parijaat Banerjee, Manager, Global Procurement Services, Cisco
Praven Gandhi, CEO, CWT-India

Roundtable : I’ve Just Been Appointed Travel Manager, Now What?

What are the essential roles and responsibilities of a travel manager?  This session will take a 360-degree view of the position to gain an understanding of how the role is viewed from the universes of suppliers, TMC and the corporation.   Discussion will next flow to what initiatives a new travel manager should be prepared to tackle once he/she gains mastery of the essentials.

Facilitator: Bicky Carlra, President, Travision

Coffee Break

Keynote Presentation: The Importance of CRM in the Face of a Changing Travel Industry Landscape

Mr M T Lakshmanan
Vice President – Human Resources
Patni Computer Systems Ltd

Closing Remarks