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The Road Ahead – Next Generation Technologies & Metrics in Business Travel
Providence
21 June 2010
The Hotel Providence
This year, the Boston Executive Forum is moving to Providence, Rhode Island, where the local business travel community is already busy preparing for our arrival. We'll kick off the program at 1:30pm, giving attendees plenty of time to visit local hotel properties, catch up on e-mail, hold meetings, or drive/fly in from out of town. A jam-packed interactive education program (see below) runs through the afternoon. Then, conversations continue at our closing reception where attendees will reconnect with colleagues and make new contacts among the 100+ expected attendees.
Agenda
| 13:00 – 13:30 |
Registration |
| 13:30 – 13:45 |
Mayoral Welcome & ACTE WelcomeMayor of Providence, David N. Cicilline |
| 13:45 – 15:00 |
Technology Trends in Business TravelPopulation shifts and emerging technologies are creating unprecedented change throughout the business travel industry. As a result, a new category of travelers is hitting the road with expectations for a profoundly different traveler experience. This presentation will describe the future of travel and how the travel management role may evolve to fit into a new reality. Presented by: Miriam Moscovici, Strategic Marketing & Technology Planning, BCD Travel |
| 15:00 – 15:20 |
Networking Break |
| 15:20 – 16:20 |
Next Generation KPIs – How & What Are Best-in-class Programs Measuring?Are existing performance metrics, such as average ticket price (ATP), misaligned now that ancillary fees have changed the scope of total trip costs? What new metrics should travel managers employ? This interactive session will give attendees the opportunity to evaluate the pros and cons of existing key performance indicators (KPIs), while benchmarking against measurements used by best-in-class travel programs. Moderated by: Michael Cox, Managing Partner, Loyalty Curve Consulting |
| 16:20 – 17:20 |
The Beat Live TourWant to know the latest news in business travel? What’s happening in technology and distribution? Jay Campbell, founder of The Beat, will bring you up to date during this lively and informative discussion when he joins us in Providence - one stop on The Beat Live Tour. Moderated by: Jay Campbell, Founder and Reporter, The Beat and Chief Content Officer, ProMedia.travel |
| 17:20 – 17:30 |
Closing RemarksKerin McKinnon, Executive Vice President, Global Business Development - Atlas Travel International |
| 17:30 – 19:30 |
Networking Reception*E-mail [email protected] to sponsor the networking reception |
Forum Location and Hotel Accommodations
The Hotel Providence
139 Mathewson Street
Providence, RI 02903
Tel: (401) 861-8000
Arrive Early and Spend the Weekend in Providence!
ACTE Executive Forum attendees are eligible for a special rate of $110 per night for reservations booked before May 28, 2010. Just mention ACTE when you make your reservation.
Planning Committee
Co-chairs:
Kerin Mckinnon, Executive Vice President, Global Business Development - Atlas Travel International
KarenMarie Razee, Corporate Travel Manager - FM Global
Committee Members:
Michelle DeCosta, Global Travel Manager - Sapient
Andy Jick, Supervisor of Travel and Services - Timberland
Rosette Levesque, Corporate Travel Manager - CVS Caremark
Coreen Marcroft, Director of Travel Services - Aetna
Deirdre Morrison, Senior Manager, Global Travel - GTECH
Jesse Suglia, Area Director of Sales & Marketing - Omni Berkshire Place
Kelly Taylor, Director of Travel - Mass Mutual