Eyes Wide Open - Embracing Uncertainty in Business Travel

Registration and Networking

Coffee Served

Opening, Welcome ACTE & BATM

Moderator of the Day:
Corrado Simontacchi, Manager, Corporate Purchasing Goods and Services, Europe, Africa, Middle East and Asia Pacific, Huntsman

The Distribution Landscape – Trends and Strategies

This session will survey the distribution landscape in business travel to examine new developments. You will take away key learnings on:

• Trends in airline distribution
• Emergence of multi-channel distribution – challenges & opportunities
• Airline consolidation trends
• “A la carte” pricing/unbundling of fees

Questions and Answers

Presenter:
Daniel Greaves, Distribution Strategy Manager, Airlines, Amadeus IT Group SA

Interactive Discussion

Focus on unbundling/ancillary fees 

Invited Experts:

• David Coppens, Vice President Global Business Strategy & Solutions, BCD Travel
• Rudy Maex Vice President Channel Development and Commercial Services Delivery, Brussels Airlines
• Guy Snelgar, Sales Manager, GetThere
• Ilja Strumane, Purchasing Category Manager T&E EEMEA, Goodyear Dunlop
• Stephane Vanovermeir, Project Distribution Management, Air France/KLM

Scenario Chat: Corporate-only and Supplier-only

Basis for the scenario chat is the morning presentation. Share your opinions amongst your peers. Discuss practical scenarios related to

A. Impact for corporations:
    Estimated analysis of impact on
    a) Travel spend
        Example: What do I negotiate in an airline contract of the future ... ?
    b) Travel process:
        Example: Do you need to adapt the Travel Policy (Bags, Seating, etc) ?

B. In practice: Reporting and Controlling ancillary fees
    - Tracking/Reporting total cost of trip based on new landscape with increased ancillary fees
    - Practices of tracking spend: negotiated, currently captured, addressed in travel policy ..
    - Vendors landscape for providing tracking services/tools

Corporate Facilitator:
Corrado Simontacchi, Manager, Corporate Purchasing Goods and Services, Europe, Africa, Middle East and Asia Pacific, Huntsman

Suppliers Facilitator:
Jeroen van der Velde, Commercial Director, Carlson Wagonlit Travel

Networking Lunch

Driving Change through Scenario Thinking

This session will examine the results from the scenario chats to identify common opinions, key challenges and create a basis for potential solutions.

Facilitators:
Corrado Simontacchi, Manager, Corporate Purchasing Goods and Services, Europe, Africa, Middle East and Asia Pacific, Huntsman
Jeroen van der Velde, Commercial Director, Carlson Wagonlit Travel

Coffee Break

Risk Management: Safety and Security Strategies for Business Travel

Only few corporations have developed a dedicated, fully integrated travel risk management strategy although understanding and mitigating such risks is critical for both traveling employees and their employers.

Learn from experts and best practices how to:

• Assign management responsibility
• Identify risk types
• Assess risk exposure
• Mitigate or manage
• Develop a communications strategy
• Implement an auditing process

Presenters:
Stephane Dana, Result Group France, International Business Risk Consulting
Andreas Krugmann, Manager Business Travel Industry, Mondial Assistance Group
Jean-Paul Vanherf, Global Travel Manager, DuPont
Arduino Zago, Senior Captain, Belgian Defenses Secret Service

Thank You and Closing