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Innovative Thinking for Uncertain Times
San Francisco
21 January 2010
San Francisco Marriott
Thank you for your interest in the ACTE Executive Forum in San Francisco. We look forward to your attendance at this event, which was developed by a planning committee of your peers (see below) to respond to the key issues affecting the business travel industry. There will be plenty of opportunities to network with your colleagues from the business travel industry. And if you are a corporate travel buyer, don’t miss the Corporate Chat session.
Agenda
| 08:15 – 09:00 |
Corporate Chat (Buyers Only)Open to corporate travel buyers, this session is your opportunity to openly discuss strategies, challenges, and professional experiences with your travel management peers. |
| 08:30 – 09:00 |
Registration |
| 09:00 – 09:15 |
ACTE Welcome |
| 09:15 – 10:30 |
Lean Your RFP Process – Applying Lean Six Sigma Principles to Your Travel ProgramUncertain times demand innovative thinking and change. One methodology that drives innovative performance and process improvements is Lean Six Sigma, which many companies use to increase operational effectiveness, limit redundant practices, and identify cost-savings. This session will introduce basic Lean Six Sigma principles – in layman’s terms – and give attendees an opportunity to apply their newly acquired knowledge to a real-world exercise when participants ‘Lean’ an actual RFP process. |
| 10:30 – 10:50 |
Networking Break |
| 10:50 – 11:35 |
How to Manage "Total Cost of Trip" - An ACTE SurveyThis session will disclose research findings from a recent ACTE survey assessing how companies manage total cost of trip – from policy changes to data capture to reporting considerations. A panel of travel professionals will discuss research findings and engage the audience in a dialogue regarding this complex and evolving challenge. |
| 11:35 – 12:30 |
Leveraging Technology Solutions - An 'Unconferenced' SessionThis interactive, attendee-driven format encourages participants to work in small groups to explore common ground and to connect to create solutions. There are no panels, no speakers, no PowerPoint presentations, no agendas, and no right or wrong answers. Discussions will focus on leveraging technology solutions – from online booking alternatives to social media tools – to create greater value within the managed travel program. Participants may explore technology expectations, satisfaction with current market offerings, or create a corporate wish list that could lead to future innovations. |
| 12:30 – 14:00 |
Closing Remarks & Networking Lunch |
Forum Location and Hotel Accommodations
San Francisco Marriott
55 4th St
San Francisco, CA 94103
(415) 896-1600
Click here for directions and hotel location.
Special Room Rate and Instructions for Booking: The San Francisco Marriott is offering ACTE attendees a special rate of $189.00 single/double (plus applicable taxes) for the nights of January 20, 2010. To book, please call Marriott Reservations directly at 1-800-321-2211 or the hotel at 415-896-1600 and ask for the ACTE Executive Forum rate. This rate is valid until Wednesday, December 28, 2009 and after this date rooms will be available on a space and rate available basis.
Planning Committee
• Francine Cristostomo, Manager, Global Travel Infrastructure - North America, Oracle
• Susan Dupart, Director, Global Travel Services, Network Appliances
• Ruth Esparza, Senior Sales Executive (Western USA), Qatar Airways
• Betty Fix, General Manager, West Region, Carlson Wagonlit Travel
• Catherine Meenan, Vice President, Corporate Sales North America, British Airways
• Edward O'Connor, Vice President, Management Alternatives, Inc.
• Chris Shanahan, Vice President, Business Development, MasterCard Worldwide
• Darryl Sudduth, Vice President, Corporate Procurement, Williams-Sonoma
• Rick Wakida, Global Travel Manager, Blue Coat Systems