Reshaping the Face of Corporate Travel Management: The Future of Travel Procurement and TMCs' Remuneration

Registration

Opening and Welcome Remarks

Industry Dialogue 1 – Changing remuneration mechanisms - revolution, evolution or full circle?

With the increasing use of leisure and direct fares for corporate travel, are transaction and service fees up for reviews? Is there a need to re-examine the financial models? Are lower transaction volumes being processed by TMCs, effectively increasing the cost per transaction and pushing more travellers to buy direct? Is this the fork in the road where commissions may be reintroduced into the remuneration formula for TMCs? Or will we see creative reward share schemes becoming more commonplace?

Moderator:
Serene Chua, Independent Consultant

Coffee/Tea Break

Industry Dialogue 2 – What is in store for Travel Category Managers - expanded roles or more KPIs?

The pressure to reduce cost of travel, the idea of outsourcing parts of the managed travel function and the pace of change in the supply environment have raised many questions surrounding the future roles of procurement managers. What should the travel procurement professional expect? Where will they be able to add value to their organisations and what should suppliers be doing in the various changed scenarios?

Moderator:
Eugene Chan, Global Sales Director, Asia Pacific, Carlson Wagolit Travel

Speaker:
Gerry P. Smith, Senior Vice President, Global Supply Chain, Lenovo

Luncheon