Registration and Networking

Tea and Coffee Served

Opening, Welcome & ACTE Update

Presenter:
Jo Lloyd, EMEA Regional Director - ACTE

Working in a Commission-Free Environment

With many airlines reducing or completely eliminating commissions paid to TMC’s, there is a clear need for remuneration structures to change as neither the Corporate Buyer nor Travel Management Company can continue to look to airlines to provide commission income to the TMC’s.

This session will feature a presentation from a Corporate Buyer Perspective looking at the transition from Commission to Fee-based remuneration structures. What are the Pro’s and Con’s of these new structures, and what kinds of value-add services are the Corporates looking for in order for the TMC’s to justify the fees that they are charging?

Presenter:
Emmanuel Oklobia, Senior Travel Officer, Shell Petroluem Development Corporation Nigeria
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Questions and Answers

Delivering Value in a Competitive Environment

This session will feature a brief overview on best practices for adding value, from a TMC perspective.
With TMC’s facing a commission free environment, in what ways can they increase their focus on income streams within their control?
How can they best add value in order to both retain clients and grow their business?

Presenter:
Olufemi Adefope, Managing Director – HRG Nigeria
View Presentation

Questions and Answers

Tea Break

Refreshments served and Networking

Airline Commissions – How they impact the Corporate Buyer

With the imminent elimination of airline commissions, many Corporate Buyers are expressing frustration and concern as to the road ahead.

How will the roles of the different sectors change? Will alternative and more strategic partnerships need to be investigated? What is the need for the TMC if many airlines and suppliers are offering direct deals to the Corporate Sector? Will the sense of competition between the sectors increase, or will sectors start working more as partners and less as adversaries?

This interactive panel and roundtable discussion will aim to provide the audience with a deeper understanding of the issues and concerns experienced by all industry sectors, thereby creating a platform for open communication and debate.

Moderator:
Yomi Jones, CEO – BCD Travel Nigeria

Panelists:
Funmilayo Oshikanlu, Head of Travel Services – International Institute of Tropical Agriculture

Olufemi Adefope, Managing Director – HRG Nigeria

Oladele Oyawa, Head of Sales - Virgin Nigeria

Emmanuel Oklobia, Senior Travel Officer, Shell Petroluem Development Corporation Nigeria

Close - Speaker and Sponsor Thanks

Prize Draw

Presenter:
Jo Lloyd, EMEA Regional Director - ACTE

Light Lunch and Networking