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Wednesday, 24 August
08.30 - 12.00
Travel Management Clinic
Strategic Foresight: Thinking Like CXOs
A special management clinic designed to amplify the career performance of each travel management practitioner by pointing out the important business skills to grow into strategic managers who add value to their companies and develop greater potential to assume positions of seniority in other parts of their companies. Attendees of this clinic will acquire the knowledge and answers to:
- What's driving the need to develop strategic travel management skills?
- The demands of strategic travel management and the prerequisite skills
- The unique skills that travel managers already possess and how to employ them advantageously in moving up the corporation.
- What other upward positions can travel managers aspire to reach?
- Making a strategic career plan within travel and beyond.
Facilitator :
Gordon Young, Managing Director of TMS Asia Pacific - Business Solutions
Gordon Young has worked in across Asia-Pacific, the United Kingdom
and South Africa in senior management positions. He brings into the
clinic the unique combination of intimate knowledge of the travel
management practice and sound academic expertise on strategic thinking.
In his career Gordon headed strategic units for a global travel management
company.
*If attending the Regional Conference: ACTE Members are $59 USD and Non-Members are $79 USD. If not attending the Regional Conference: ACTE Members are $79 USD and Non-Members are $99 USD. Pre-registration is required as space is limited.
13.45 - 14.30
Roundtable
Compliments of TQ3 TRAVEL SOLUTIONS
This dialogue session presents a lively learning interface where the exchange of ideas and the deliberation of mutual concerns between participants can occur spontaneously. Suppliers and buyers will have the unique opportunity to candidly discuss their views in their respective groups after which ideas will be shared to broaden the knowledge of each attendee on the given topic.
Does One Size Fit All? Review of Global Travel Management Practices from a
Regional Perspective.
This session will explore the interplay of regionalization and globalization
within travel management; finding opportunities where there is harmony and
the challenges of discord arising from a failure to align the needs of each
direction.
Educational Sessions - Compliments of Carlson Wagonlit Travel
15.00 - 16.15
W101 - China: Pressure Points for Managed Travel
China's travel managers are experiencing pain on several fronts. This session looks at ways to take the pressure off these points and chief among them is the severe shortage of accommodations supply:
- 5-step sourcing process to procure accomodations in a situation of scarce supply
- Fixing the deficiency of quality travel products - car leasing/travel agencies in secondary cities
W102 - Distribution: Opportunities & Threats
In the search for seamless access and full content for all travel suppliers the industry is looking at the new distribution propositions offered by internet travel agencies, metasearch engines, data aggregators, GDSs and vendors such as low cost carriers with stand-alone sites. This session will provide you with an overview of the distribution landscape that is emerging driven by improved technology, economics and changing market conditions.
W103 - Performance Measurement: How Does Your Programme Rate with
Your Travellers
Using a recent best in class analysis as a guide, this session will explore how to both measure and bridge the gaps between business traveler expectation and the service delievered to your company's road warriors.
16.15 - 17.30
W201 - Part I - Data: Mining the Deposits
This session will identify data sources that will provide you with the most comprehensive data and lead you to usable intelligence about your program.
W202 - India: Working in Tight Spaces
India's business travel volume has reached levels that have created a tight supply market. This situation arising from increased business domestic and international traffic manifests itself in the following ways:
- Demand > Supply in accommodation and airtravel
- Availability of well-trained personnel among TMCs to secure programme success
W203 - e-Tools: Internet Negotiations & Reverse Online Auctions
The imprint of procurement on the selection of travel vendors is most noticeably evident in the upswing in using e-auctions within the business travel industry. This session will take a look at how e-sourcing can be used successfully to achieve both savings and service goals.
Thursday, 25 August
Educational Sessions
Compliments of Carlson Wagonlit Travel
11.30 - 12.45
T101 - Travel Management for Executives New to Travel
This session is an opportunity for executives who are new to travel, but seasoned about procurement to gain valuable insights into the key aspects of business travel, and enhance their ability to direct travel spend for their companies.
T102 - Getting Your Programmes to CXO-level
What you need to know to obtain the due attention of executives at CXO-level for your travel programmes.
T103 - Contracting Rules
This session will explore how legal oversight can mitigate risks and assign responsibility when contracting for travel services and products.
14.45 - 16.00
T201 - Part II - Data: A Diamond in the Rough
Now that you've collected the right data, the opportunity is to turn the data into knowledge that relates to company performance. Value is delivered when metrics can be shared across the enterprise with business unit leaders to help them make informed decisions.
T202* - Performance Measurement:
How Does Your Programme Rate with Your Travelers
Using a recent best in class analysis as a guide, this session will explore how to both measure and bridge the gaps between business traveler expectation and the service delievered to your company's road warriors.
T203 - Defining Value for the Role of the Corporate Travel Manager
How will forward-thinking corporate travel managers create and deliver value to the corporation in light of recent shifting conditions inside and outside of the corporation? This session will identify practical examples of how travel managers can continue to deliver value within their roles.
*Repeat Education Session
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