Wednesday, 18 August
12.00 - 13.30
 Lunch & Keynote Presentation



Can Social Conscience Exist Within a Globalization Context?
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Ms. Claire Chiang, Co-Chair, National Tripartite Initiative on Corporate Social Responsibility

As multinational companies scan the globe for new opportunities to develop business ventures, how many pause to consider non-commercial goals in those countries. Do shareholders expect their companies to be good corporate citizens within the communities of their customers and employees? The keynote speaker brings this issue into closer view and explores examples of when the good of community and corporate goals have found common ground.


Thursday, 19 August
9.30 - 10.15
 Breakfast & Keynote Presentation



The Intersection of Customer Relationship Management and Data Privacy
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Robert Fleming, CEO and Managing Consultant
Peppers and Rogers Group (Asia) Pte Ltd

The availability of data brings people and organisations into close proximity with each other. In the new order, driven by globalisation and technology, respect for privacy and welfare is expected, in some cases legislated. This address causes us to examine if management of information can be left to the sole goodwill of individuals and companies. Come to face-to-face with the dangers and the consequences of improper stewardship of information.

Thursday, 19 August
13.00 - 14.30
 Lunch & Keynote Presentation

        

Leadership and Talent in Asia
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Andrew Bell, Asia Pacific Head of Leadership, Talent and
Capability, Hewitt Asia Pacific Associates

Andrew Bell, co-author of Leadership and Talent in Asia, will share the practical results from studies of the "best employers" and focus on what those organizations do to earn that distinction. The author's findings demonstrate just how important it is for an organization to have strong leadership and treat people as their number one asset. Bell's presentation will delve into the vital role that corporate values, purpose and culture factors have in creating a "best employer" environment and discuss how leaders inspire and engage their employees to deliver extraordinary performance.