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E-mail: [email protected]

 

ACTE EMEA Travel Management Forum

ENTERING THE NEW AGE
9 March 2000, Hotel Le Plaza, Brussels, Belgium

 

AGENDA

09:00 Registration

09:30 Welcome & Introductions
Nadine Dewart – Co - Chair, Brussels Forum Planning Committee
Purchase Specialist, Toyota Motor Europe, Belgium
Luc Dendievel – Co - Chair, Brussels Forum Planning Committee
Director Travel Services Europe, Johnson & Johnson

09:35 Creating Value for your Management
Managing travel creates value in a company, yet it is rarely truly appreciated or recognised. Mr. Taras will present ways to relook at your corporate travel programme that take advantage of the latest global trends and will help you reach senior management within your organisation. This will include an expanded definition of a Òtravel management programmeÓ to incorporate the introduction of internal processing synergies, thereby increasing bottom line returns and enhancing services to travellers.

Presentation by: Albert Taras – Consultant, Taras Consulting Group, USA

10:45 Coffee Break

11:15 Pricing Alternatives: Receiving Value from Your Agency
Travel Management and Senior Management are looking for better ways of making business travel more transparent. Cost structures have become increasingly important. The future began when this development triggered a shift in the relationship between corporations and travel agencies. What are the advantages and disadvantages of management and/or transaction fees? What makes a corporation choose one or the other and how does it affect the relationship between client and agent? Are current fee structures producing a better understanding of costs, direct and indirect? Challenge a panel of representatives from major travel agencies and travel managers as to the pros and cons of existing fee structures and how they compare with former agreements. Find out more about the do's and don'ts when entering these negotiations. Your future can start today. Be ready for it!

Moderator: Albert Taras – Consultant, Taras Consulting Group, USA
Kjeld Krogh – Group Controller, Inter Holding Services S.A., Belgium
Ralf Mebius – Travel Manager, Netherlands
Pieter Rieder – Vice President EMEAI, Rosenbluth International, UK
Toby Joseph – Vice President Strategic Sales EMEA, Carlson Wagonlit Travel, UK
Tony Vanhelmont – Corporate Sales and Account Manager, First Travel Management, Belgium

12:30 Lunch

14:00 EMS: Slash in Expense-Precessing Costs
Companies are looking for ways to improve, speed up and facilitate the administrative handling of travel and entertainment costs. Automated Expense Reports (EMS) presents new ways of treating travel bookings and expense notes. Does this method leads to a culture shock within the company? Where do TA walk in and how are they linked to the system? What are the advantages and the costs for a travel manager, the company and the travel agency? How revolutionary are these systems and how well adapted for the European market? As it is a new concept many questions remain. This debate will give you a first glimpse of the opportunities EMS can offer. Companies that have introduced the system will share their experience with you in a lively discussion.

Moderator: Marylin Clifton – EMEA Travel Manager, Oracle Corporation, UK
Pamela Kostka – Director of Product Marketing, Extensity, UK
Jacqueline Van Eyndhoven – Travel Manager, IBM Nederland, Netherlands
Kaan Terzioglu – Customer Solution Manager, Cisco Systems, Belgium
Marc Hildebrand – Managing Director, Hapag Loyd, Germany

15:15 Coffee Break

15:45 Travel Agency: Yes or No?
The "traditional" suppliers in the travel industry will always have a product to offer: an airline seat, a hotel room, a rental car. But an agency has a product that is changing rapidly. Booking and issuing a ticket. With e-reservation and e-ticketing along with reduced commissions, is there a future for an agency? Will a corporation require the use of an agency? How far are airlines going to cut the distribution cost? Can they do it better without an agency? Speakers include:

Moderator: Derek Jewso – Executive Chairman, Odyssey Management Service, UK
Denis Campbell – Leading Independent Business Travel Management Consultant, Denis Campbell Associates, UK

17:00 Fairwell refreshment

Premier Partners:
First Travel Management

Official Sponsors:
Accor
Air France
American Express Corporate Services
Carlson Wagonlit Travel
Europcar
OAG
Rosenbluth International
Visa

Regional Sponsors :
Sabena/Swissair

Reduced Travel
Sabena offers a special ACTE Forum 25% discount on Business fare tickets to/from Brussels. For bookings, please phone your local Sabena / Swissair sales office or representative. Booking code is DFACTE.

Forum Sponsor:
Hotel Le Plaza, Brussels, Belgium

Committee Members

ACTE Wishes to thank all committee members for their time in developing the Brussels Forum.

Nadine Dewart – Purchase Specialist, Toyota Motor Europe – co-chair
Luc Dendievel – Director Travel Services Europe, Johnson & Johnson – co-chair
Edith Peter – Central Travel Manager, SAPPI
Frederic Dechamps – Senior Account Manager, FIRST Travel Management
Emmanuel Menu – Vice President Global Sales, Swissair / Sabena
Alphi Cartuyvels – Manager Account Group, Carlson Wagonlit Travel
Peter Melis – Sales Manager Bellux, Diners Club International

 

Hotel Accommodations

Hotel Le Plaza
Boulevard Adolphe Max 118-126
1000 BXL
Tel. +32 2 227 6740
fax + 32 2 223 7929

Special ACTE rate - Euro 85 (inc. VAT & Breakfast)

ACTE Europe

Boulevard St-Michel,
15 B-1040 Brussels
Phone : +32 2 743 15 89
Fax: +32 2 743 15 50
E-mail : [email protected]