General Sessions
The conference will feature keynote presentations by leading experts and industry leaders who will introduce ideas, share strategies, and discuss the latest issues impacting corporate travel and mobility goals.
Wednesday, 25 August | 09.30 - 10.45
Disruption: A Cause for Positive Investigation
Nirmalo Wilkes
Managing Director
The Disruption Consultancy
When corporate leaders encounter the term disruption they naturally receive it with apprehension and stand on guard, ready to repel these interfering forces. In this keynote we are invited to understand the philosophy of harnessing disruption forces. Considered radical and highly suspect by conventional thinkers, this concept is attracting the interest of many corporations who recognise its potential to initiate positive changes and innovation. Learn how can disruptive forces be transformed into powerful drivers that propel organizations to the head the pack?
Keynote Introduction By:
Lucy Eleanor Cannon
Business Development
British Airways
Compliments of:
Industry White Paper
Tony Ridley
Security Director, Asia Pacific
International SOS
On behalf of:
Industry Perspective
Julian Mills
Vice President, Global Corporate Development
Travelport
On behalf of:
Wednesday, 25 August | 12.15 – 14.00
Realities of Corporate Travel in a Digitally Connected World
Unmesh Deshmukh
Director, Endpoint Security Sales
Asia Pacific & Japan, Symantec Asia Pacific
Digital and wireless connectivity has changed the business trip from an occasion for irretrievable loss of productivity while employees are in transit to opportunities for high levels of output wherever the travel workplace may happen to be. Yet as the we deploy and use these ubiquitous technologies we fail to recognize the dangers to personal safety and corporate resources through access to company systems and personal networks. What can business travel professionals do to reap the benefits of a connected world in a manner which takes no unnecessary risks. This keynote presentation considers the vital aspects of the digital world while describing its clear and present dangers and the counter measures to nullify its threats.
Compliments of:
Wednesday, 25 August | 15.45 - 17.00
"...So You Think You Can Communicate?"
Ray Bigger
People Architect
Think8
This hands on interactive conference-wide workshop will use exercises conducted at roundtables to reveal communication styles of attendees, insight to identify communication styles of colleagues in the workplace and leave attendees with practical skills to improve outcomes of multiple communication formats and audiences.
Industry Perspective
On behalf of:
Thursday, 26 August | 09.00 - 10.00
“Inspirational Conflict Management” – Are you Kidding, Get Real!
Ray Bigger
People Architect
Think8
A not unexpected reaction, yet what exactly is conflict? – the answers may surprise you as will the number of times we typically run into conflict in our daily lives. Ray will examine the role that emotional intelligence(EQ) plays in the corporate setting plus take a look at a conflict model that will help you identify what your style is and more importantly the likely style of peers, colleagues, subordinates and customers that will empower you to manage those relationships to the best effect. There will be a number of examples in applying conflict management to leverage your travel program and get full stakeholder support for its goals. Attendees will find themselves at the end of this presentation intoning the mantra “Conflict - great bring it on!”
Compliments of:
Industry White Paper
Greg O’Neil
President Asia-Pacific
BCD Travel
On behalf of:
Thursday, 26 August | 13.15 - 14.45
The C of Communication or is it Confusion?
Yeoh Siew Hoon
Editor
WIT - Web in Travel
Just because everyone's gone a-twitter doesn't mean you have to go a-flutter. Travel journalist, pundit and entrepreneur, Yeoh Siew Hoon, will attempt to take you through the labyrinth of new communication tools and how they are changing the way our customers talk, share, tweet, lifestream, post. What you do about it is up to you.
Compliments of:
Industry Perspective
James Stevenson
Executive Vice President (Asia Pacific)
HRG
On behalf of:
Conference Moderator
Andrew Chan, MBA
CEO
TMS Asia Pacific (TMS)
Andrew Chan, MBA is the CEO of TMS Asia Pacific (TMS) and is responsible for the company’s presence, operations and strategic direction. He joined TMS in 2005 and has previously served as Managing Director – Asia before being appointed to his current role.
He has worked in many facets of the industry commencing his career as a Travel Agent in Australia and subsequently joining the airline industry, working with Cathay Pacific Airways and Singapore Airlines in customer service and business development roles. In 2001, Andrew furthered his career by entering the hospitality sector working for brands such as the Stamford Hotels and Resorts and the Carlton Hotel Group where he was Regional Marketing Manager. He later joined Hospitality Marketing Concepts (HMC) as their Director of Business Development, where he oversaw all sales and marketing functions in Australia, New Zealand and Asia.
