For Immediate Release!

Business Travel Association Applauds GAO Report But Fears Potential CAPPS II Impact On Industry

Alexandria, VA (Feb. 12) -- The Association of Business Travel Executives is solidly behind a Government Accounting Office report that stands in the way of future funding to the Transportation Safety Administration's CAPPS II program. The GAO reports that CAPPS II (Computer Assisted Passenger Prescreening System II) fails to address seven out eight major privacy concerns, and a number of critical points that could have a negative impact on business travel.

The GAO report mirrored a list of concerns ACTE sent to the TSA last September. Like ACTE, the GAO concluded that "under public acceptance issues" (including provisions for people who were "inappropriately targeted for additional screening"), the TSA did not resolve the redress process, nor did it clarify policies regarding operation or use. The GAO also faulted CAPPS II on the accuracy of its data, stress testing, abuse prevention, unauthorized access, and privacy concerns.

"Business travel managers from the largest companies in the country are questioning the impact CAPPS II will have on both their companies travelers and the travel industry as a whole," said Nancy Holtzman, executive director for the Association of Corporate Travel Managers. "In the scramble to draw the lines for privacy, little has been said about the deleterious effect the unworkable aspects of CAPPS II may have on a fragile industry recovery," said Holtzman.

Ninety-five percent of survey respondents in a recent ACTE poll found CAPPS II unacceptable in its current form for failing to detail:

  • an appeals process for removing verified passenger names from a suspected terrorist list
  • a reconciliation process for misidentified passengers at the airport
  • a published policy for offenses other than terrorism for which passengers will be arrested
  • a refund or re-ticketing process for passengers who miss flights as a result of being detained
A major concern that surrounds CAPPS II involves the number of passengers that could be wrongfully detained for questioning, or denied boarding. "What the industry needs is an accurate assessment of the anticipated detainment and delay rate, so we can estimate the cost impact to the industry. This information can only come from the TSA. It's an essential part of the CAPPS II equation that's missing," said Garth Jopling, ACTE president.

ACTE's membership is not opposed to a passenger screening process in principle. In fact, an overwhelming 86 percent supported a prescreening process -- but not CAPPS II in its present form.

"The time to address these issues is now before the impact of CAPPS II discourages business travel and threatens the industry," said Holtzman. "We are continuing to work with the TSA to assure the proposed system adequately meets the unique needs of the business traveler and supports a healthy economic environment for our industry.

For more information, and a copy of the complete survey results, contact:
Jack Riepe
ACTE Communications Officer
t: 617-719-8396
c: 610-256-0124
e: [email protected]

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