2
MEMBERSHIP SURVEY

 

PROFILE
1a. Segment of Travel Industry
Corporate Travel Manager or equivalent
Other Corporate Management or Staff  See 1b.
Travel Management Company
Supplier, Airline
Supplier, Hotel
Supplier, Car Rental
Supplier, Corporate Card
Supplier, Technology
Consultant
Press
Other (Please Specify)
1b. Other Corporate Management or Staff (Please Specify)
2. If Corporate, what is the size of your company's annual air spend (in US$)?
3. Years you have  worked in the travel industry
Less than 1 year 1-5 years 6-10 years 10-15 years Over 15 years
4. Number of years as a member of ACTE:
5. Level of Education Completed
Senior High School/Gymnasium Some college College degree Advanced degree
6. Age
7. Gender
Female Male
GEOGRAPHIC PROFILE

8. Geographic region in which you live
Asia/Pacific
Canada
EMEA
US
Other (Please Specify)
9. Geographic area of responsibility (Check all that apply)
Global
Asia/Pacific
Canada
EMEA
US
Other (Please Specify)

10. Regions in which your company operate (Check all that apply)
Global
Asia/Pacific
Canada
EMEA
US
Other (Please Specify)
FUNCTIONAL PROFILE
11. Your Title
President
Vice President
Director
Manager
Supervisor
Co-ordinator
Other (Please Specify)
12a. Title of your direct supervisor
President
Vice President
Director
Manager
Supervisor
Co-ordinator
Other (Please Specify)
12b. Functional Responsibility of your direct supervisor
Purchasing
Finance
Accounting
Human Resources
Administration
Other (Please Specify)
13. Please indicate all aspects of decision making authority you have for your company
I have full authority to sign agreements
I negotiate agreements and present them to another area in my company for signature
If Corporate
I approve travel policy changes for my company
I recommend travel policy changes to another area in my company for approval
ACTE XII, DALLAS CONFERENCE FEEDBACK
14. Did you attend the ACTE XII Annual Conference in Dallas in April 2000?
Yes No
IF YOU ANSWERED NO TO QUESTION 14 PLEASE SKIP TO QUESTION 18.

15. If you did attend ACTE XII, what were your reasons for attending? Rank them in order of importance to you, Most Important to 6th Least Important.
Most Important 2nd Most Important 3rd Most Important 4th Most Important 5th Most Important 6th Least Important
Networking opportunities

High level education sessions

Technology experience

Conduct business

Meet potential new suppliers/customers

Other See 15g.

15g. Other (Please Specify)

16.If you did attend ACTE XII, did you find the educational sessions at ACTE XII
At the right level
Too technical for my requirements
Too elementary for my expectations
17. If you did attend ACTE XII, indicate whether you agree or disagree with the following statement: ACTE XII was sufficiently global in scope.
Agree Disagree
18. If you did not attend ACTE XII, what were your reasons for not attending?                               (Check all that apply)
Conflict in schedule
Someone else from my company attended
Conference too expensive
Travel restrictions
Content was not relevant to my responsibility
Not sufficiently global in scope
Other (Please Specify)
ACTE GLOBAL 1999 CONFERENCE FEEDBACK
19. Did you attend the ACTE Global 1999 Conference in Malaga in November 1999?
Yes No
IF YOU ANSWERED NO TO QUESTION 19 PLEASE SKIP TO QUESTION 23.

20. If you did attend ACTE Global 1999, what were your reasons for attending? Rank them in order of importance to you, Most Important to 6th Least Important.
Most Important 2nd Most Important 3rd Most Important 4th Most Important 5th Most Important 6th Least Important
Networking opportunities

High level education sessions

Technology experience

Conduct business

Meet potential new suppliers/customers 

Other  See 20g.

20g. Other (Please Specify)

21. If you did attend ACTE Global 1999, did you find the educational sessions at ACTE Global 1999
At the right level
Too technical for my requirements
Too elementary for my expectations
22. If you did attend ACTE Global 1999, indicate whether you agree or disagree with the following statement: ACTE Global 1999 was sufficiently global in scope.
Agree Disagree
23. If you did not attend ACTE Global 1999, what were your reasons for not attending?
(Check all that apply)
Conflict in schedule
Someone else from my company attended
Conference too expensive
Travel restrictions
Content was not relevant to my responsibility
Not sufficiently global in scope
Other Conference(s) had priority, (Please Specify)
ACTE CONFERENCE-PLANNING FOR THE FUTURE
24. ACTE currently has two conferences each year: the Annual Members Conference in the US in the spring and the Global Conference in Europe in the fall. Please check the statement that best describes your preference.
This structure meets my needs and should not be changed.
These two conferences should be combined into a single conference.
25. Timing of conferences. Please check the 3 months you would most prefer to attend an ACTE Conference.
January April July October
February May August November
March June September December
26. The current conferences are scheduled for 2-1/2 to 3 days. If only one conference was held each year, indicate your preference for the length of this conference
2 days 2-1/2 days 3 days 3-1/2 days 4 days
27. The current economics of ACTE conferences require that we charge $995 (US$) for members to attend a conference. Please check the statement that you most agree with.
This is a reasonable cost given the quality of the education sessions, networking opportunities and meals/evening events provided to the attendee.
There should be one open evening of the conference without scheduled functions which could reduce the price.
No scheduled evening functions should be provided at the conference, which may significantly reduce the conference price.

28. The mix of corporate attendees, suppliers, agencies and consultants in attendance at the conferences provides a good balance.
Agree Disagree
29. The ACTE conference should have an introductory Travel Management track for those that are new to the industry.
Agree Disagree
ACTE ASSOCIATION FEEDBACK
IF YOU ARE NOT A MEMBER PLEASE SKIP TO QUESTION 31.
30. If you are a member, why did you join ACTE? (Check all that apply)
Educational programs specifically designed for advanced skill levels
Opportunities to network with senior-level business travel authorities
Career enhancement
Benchmarking opportunities
Identify more business opportunities for my company
Access to ACTE website and publications
Attend ACTE conferences
31a. What other associations do you belong to? (Check all that apply)
American Society of Travel Agents (ASTA)
Association Francaise des Chargees de Voyages (AFCV)
Chartered Institute of Purchasers & Suppliers (CIPS)
Institute of Corporate Travel Managers (ICTM)
Meeting Planners International (MPI)
National Association of Fleet Administrators (NAFA)
National Business Travel Association (NBTA)/Local Business Travel Association chapter
National Purchasing Association Management (NAPM)
Pacific Asia Travel Association (PATA)
Universal Federation of Travel Agents Association (UFTAA)
Other (Please Specify)
32. If you do belong to one of these associations, what benefits do these memberships bring to you that ACTE does not provide? (Check all that apply)
Exposure to a different industry
Different networking
Different education opportunities
Trade Shows
Other (Please Specify)
33. ACTE is embarking on an e-commerce strategy to provide better education and networking opportunities for its members. Please indicate how likely you would be to access each of these items if they were posted on an ACTE website.
Very Likely Likely Not Likely
Membership registration/renewal

Conference registration

Membership directory

Information about ACTE

 ACTE publications

Hot topics in the industry

Best practices and benchmarking data

Links to other useful industry sites

Interactive chat room with other members

Access to conference session material

Real time virtual attendance at conferences and forums
This survey is being conducted in complete anonymity. An independent marketing company will compile all responses and conduct the raffle. For the purposes of the raffle only please provide the following information:

Name:

Company:

Phone:

E-mail:
Thank you very much for your help!

Survey Prepared By:

  MARKET PROBE INTERNATIONAL

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