Changing Management

Toronto
Delta Chelsea
17 November 2005


It's 9:00 am, November 17, and a shift in management begins today. You are taking over the Corporate Travel Manager role, from your spontaneously retiring colleague (the lucky one who just won the lottery). Before your colleague leaves, you spend some debriefing time together and become better acquainted with your new responsibilities. Fortunately for you, this carefully planned day also provides you with expert knowledge shared by airline, ground, hotel and travel management consultants to smooth out the learning curve. And…just when you think you've got a handle on it, an urgent note arrives from the CFO. Your first chance to impress the boss with your brilliance (and a little help from your friends, of course)!

Over lunch, the human resources side of the business emerges as you learn about the talent pool in Canada. It's always good to know where you stand.

Then, armed with your new-found knowledge, you're off to take action and to make policy update recommendations and integrate the latest developments in disaster preparedness. You are well on your way to success in 2006!

At 3:00 p.m., you are ready to call it a day, and head out with your colleagues for a couple of drinks to unwind…just another day at the office.









  Agenda

8:00 a.m. - 8:45 a.m.

Registration

8:45 a.m. - 9:00 a.m.

ACTE Welcome & Update

Speaker:
Monica Hailstone
Regional Director, Canada
ACTE


9:00 a.m. - 10:20 a.m. Presentation: Hitting the Highlights: Your Debriefing of Air, Hotel, Ground and TMC's.(9.8Mb)

Industry subject matter experts will share the segment trends, share their point of view, and identify further opportunities for the travel manager.

Speakers:
Joeanne Comisso Manager, Corporate Travel Marketing
VIA Rail Canada

Margot Lockhart
National Sales - Corporate
Hilton Sales Worldwide - Canada

Wendy Phelan
National Director, Major Accounts
Budget Rent a Car

Annemarie Reininger
President
A. Reininger Consulting

Robert W. Seaman
President
BASS(Business Aviation Service Solutions) Inc.

Brett Watson
Director, Business Solutions
BTI Canada

Bryan Wolfenden
Sales Manager, Eastern Canada
WestJet

10:20 a.m. - 10:40 a.m. Networking/Refreshment Break

 
10:40 a.m. - 11:00 a.m. Presentation: Transport Canada: Moving Ahead

ACTE Canada members were given the opportunity to share opinions on air transportation issues, earlier this fall. Now, you will be provided with a summary of the survey results and the implications, as interpreted by Transport Canada.

Speaker:
Brigita Gravitis-Beck
Director General
Air Policy, Transport Canada

11:00 a.m. - 12:00 p.m. Sink or Swim…

Apply the knowledge gained from the debriefing by stepping up to the plate to help your colleague with this pressure situation. Each table will be tasked with preparing ways to respond to the CFO's directive to shave the travel budget for 2006.

Speakers:
Onita Dey-Frankian, CTC
National Business Development Manager
TQ3 Travel Solutions

James D. Lee
Executive Director - TSBN
Travel Services Benchmarking Network


12:00 p.m. - 1:45 p.m. Presentation: Lunch and Keynote Speaker

Presentation: Results of the recent ACTE/Deloitte Talent Management survey(8.5Mb)

Speaker:
Stephen R. Diotte
Partner, Human Capital
Deloitte Inc.

1:45 p.m. - 2:45 p.m. Disaster Preparedness - Be Ready

Earthquakes, hurricanes, air-borne disease…what should a company do to ensure the safety of their traveler? Does the company travel policy stipulate "what to do" in case of emergency and how is this communicated? This session is bound to answer the pressing questions on this topic.

Speaker:
Terry O'Neal
Vice-President, Infrastructure and Business Services
Canadian Diabetes Association

2:45 p.m. - 3:00 p.m. Closing Remarks

Speaker:
Ian Race
Vice-President, Sales and Client Services
RADIUS Vision 2000 Travel Group

3:00 p.m. - 4:00 p.m. Networking Reception

Special Guest: Elaine Charal, Certified Graphologist will be available for one-on-one handwriting analyses that will entertain and amaze!


  Planning Committee
Onita Dey-Frankian, CTC, National Business Development Manager, TQ3 Travel Solutions
Helen Hogan, Vice President, Business Development, Travel Trust International
Carole Maher, Contract and Services Manager, Management Board Secretariat, Government of Ontario
Kathleen Pilgrim, Business Development Manager, Carlson Wagonlit Travel
Brenda Walters, Manager, Strategic Sourcing and Procurement, CSA Group


  Forum Location & Hotel Accommodations

Delta Chelsea Hotel
33 Gerrard Street West
Toronto, ON M5G 1Z4
Tel: 416-595-1975
Fax: 416-585-4375

Special Room Rate Description and Instructions: $159 Delta Room, reference code GLAACT

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