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The Full Monty...Show Us Everything You've Got
Toronto, ON
December 1, 2004
Holiday Inn on King
This full day annual Forum event will look closely at several key areas of
travel and business travel management for opportunities to better understand
supplier strategies for the future, evaluate the potential for benchmarking
with your organization and how to implement strategic meetings management at
your company
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Agenda |
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7:30 a.m. - 8:30 a.m. |
Registration and Continental Breakfast
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8:30 a.m. - 8:45 a.m. |
ACTE Welcome and Update
Garth Jopling, ACTE President
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8:45 a.m. - 9:45 a.m. |
Who's Taking Off
This session will explore the future strategies of the Canadian airline industry. Representatives will share the direction their airlines are heading related to product, pricing, sales and marketing, and distribution for the immediate future.
Presenter:
Duncan Bureau, Director, Sales and Business Development, WestJet
Ryan Brain, National Leader - Tourism, Hospitality, and Leisure; Senior Manager - Consulting, Deloitte
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9:45 a.m. - 10:00 a.m. |
Industry Perspective - Compliments of Visa Canada
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10:00 a.m. - 10:30 a.m. |
Coffee Break
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10:30 a.m. - 12:00 p.m.
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Keeping Score
Benchmarking is a powerful process improvement methodology that is increasingly being used by major companies in the procurement and operational areas of corporate travel management. This session will introduce the audience to a comparative analysis technique that identifies performance gaps and best practices, and offers examples of application to the travel program.
Presenter:
Jim Lee, Executive Director, Travel Services Benchmarking Network
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12:00 p.m. - 1:30 p.m. |
Lunch & Keynote Presentation
Business Travel Challenges for the 21st Century: The G8's Global Governance Response
Presenter:
John J. Kirton, Director of the G8 Research Group, University of Toronto
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1:30 p.m. - 1:45 p.m.
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Industry Perspective - Compliments of InterContinental Hotels Group
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1:45 p.m. - 2:30 p.m.
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Where Do We Meet?
This session will explore how to develop a business plan for senior management that provides the compelling business reasons for investing in a meetings consolidation initiative. A seasoned corporate manager will share insights in creating a complete plan that includes areas such as policy, formulating ROI, technology and sourcing.
Presenter:
Kathy Pavelich, Director of Travel Management, TELUS Communications
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2:30 p.m. - 2:45 p.m.
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Full Monty
The wraps are taken off the technology packaging. This session promises to provide an overview of technology that enables strategic meetings management.
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2:45 p.m. - 3:00 p.m. |
Closing Remarks
Garth Jopling, President, ACTE
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3:00 p.m. - 4:30 p.m. |
Meeting Technology Showcase
Learn first hand the benefits meetings technology can provide your meetings program and support your company's meeting goals as you test drive the technology products that work in the Canadian marketplace during this networking and showcase session.
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Forum Location & Accommodations |
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Holiday Inn on King
370 King Street West
Toronto, ON, Canada M5V IJ9
Phone: 416-599-4000
Fax: 416-599-7394
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Committee |
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Onita Dey-Frankian, CTC - Business Development Manager, TQ3 Travel Solutions
Carole Maher - Contract and Services Coordinator, Management Board Secretariat - Government of Ontario
Kathleen Pilgrim - Manager, Business Development, Carlson Wagonlit Travel
Rocky Racco - President, Travel Trust International / American Express
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Forum Sponsors |
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Local Sponsors |
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