At The Crossroads

Sydney, Australia
2 December 2004
Swissotel Sydney


The business travel management industry is at a crossroads on several fronts. As meetings' travel spend climbs, companies are urging travel managers to find more efficient ways to manage this activity. Meanwhile, the subject of commission cuts and cutbacks in route service by airlines are keeping some travel managers awake at night. Finally a debate is unfolding as travel managers wrestle with the dilemma of whether to place the negotiating process in the hands of outsourced partners or to retain control of this weighty responsibility.



  Agenda

1200 - 1230 Registration
1230 - 1245 Opening Remarks & ACTE Update

1245 - 1300 ACTE Introduction and Update
1300 - 1430 Speaker Luncheon: Meetings Management - Relieving The Pain with Meetings Management Software
Companies can choose to manage meetings in the "good old fashioned way" or update its processes with IT-powered solutions.
  • What is the operational cost for managing meetings today?
  • How do technological products offer ROI in the meetings management process?
  • What is the critical functionality necessary to achieve your company's meeting goals? Are there still some missing pieces?
1430 - 1530 Airlines: Cutting the Service and the Commissions
Recent decisions to initiate commission cuts and to reduce route services to some Australian cities have raised questions among corporations. How do these actions affect the contractual obligations of corporations, TMCs and airlines?

1530 - 1600 Coffee Break

1600 - 1700 The Dilemma: Travel Negotiations, Outsource It or Keep It In-house
Which strategy offers the best potential for obtaining maximum results when it comes to negotiating the best deals for travel related services; the dilemma is examined.

1700 - 1715 Wrap Up & Closing Remarks

1700 - 1800 Cocktail Reception

 

  Forum Location & Hotel Accommodations

Swissotel Sydney,
68 Market Street, Sydney
NSW, Australia


 



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