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How Do Outsourcing and Procurement Affect Travel Management?
Stockholm, Sweden
Radisson SAS Royal Viking Hotel
5 April 2005
There's been a quiet revolution going on within the corporate world in the last few years. Purchasing has been consolidated and centralized. Corporate travel has not escaped this transformation. It has resulted in many curious configurations of roles and responsibilities between travel procurement and travel management, sometimes even resulting in total outsourcing of the travel management function.
Another not-so-quiet revolution has been occurring external to the corporation -disintermediation. Facilitated by technology improvements, travel vendors are eschewing the old model of working through third parties in favour of establishing direct relationships with the corporate buyers.
Meetings and events are still often poorly managed; companies could achieve phenomenal savings by proper outsourcing and careful purchasing methods.
The influences of procurement and disintermediation on business travel are up for discussion at the upcoming Stockholm Forum. Seasoned procurement and business travel professionals will offer insights, solutions and advice to attendees on achieving success in this new environment
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Agenda |
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9:15 a.m. - 10:00 a.m. |
Registration & Welcome Coffee
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10:00 a.m - 10:10 a.m |
ACTE Welcome & Update
Chris Crowley, ACTE Board Member
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10:10 a.m. - 10:45 a.m. |
Building and Implementing a Successful Procurement Strategy
How to build and implement co-ordinated procurement strategy for a global corporation. Mr Stegare will share his experiences from how to use and develop a strategy for SEB. Travel Management is part of the strategy.
Presenter:
Sven-Anders Stegare, Head, Group Procurement, SEB
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10:45 a.m. - 11:45 a.m.
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How does Outsourcing and Procurement affect the Travel Industry
We will start this session by defining some of the terms such as, in- and outsourcing, sourcing, off shoring and shared services centres. The panel will then discuss how the new trends within this area currently affect our industry as well as in the future.
Are these new trends here to stay?
Some corporations have started to out-source and some have been sourcing back functions. What are the pros and cons?
Moderator:
Cathrine Lundberg, CMM Consulting
Panel:
Bengt Roswall, Director Sales, American Express/Nyman & Schultz
Svante L Axelsson, CEO Silf Gruppen/Silf Competence
Thomas Mansson, Director Corporate Sourcing, Saab AB
Barbro Köhler, Barbro Köhler Consulting
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11:45 a.m. - 13:15 p.m. |
Networking Lunch
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13:15 p.m. - 13:45 p.m.
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The future of distribution
In this session we will give you a summary of the main developments and key conclusions from the ACTE Cranfield University white paper report on the future of distribution. The purpose of this white paper is to create an open industry debate on the way forward with regards to distribution, focusing on the recent developments within this area, especially in relation to the impact of GDS deregulation on corporates, airlines, travel management companies and GDS companies. The paper will also attempt to evaluate the booking costs of purchasing tickets through different channels. A Nordic update will also be provided.
Presenter:
Lambros Andreasson, Travelogica AB
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13:45 p.m. - 15:00 p.m. |
Total Cost of Travel
In the 1980's travel managers looked at the costs connected to the actual flight including frequency, service, etc. Since the mid-1990's, inspired by the low cost carriers, travel managers have increasingly been successful in cutting the costs of airfares, spilling over to hotel rates as well.
But is it really cost efficient to only look at the direct costs?
The whole distribution chain needs to be taken into consideration in order to successfully cut a company's travel costs.
Isn't it time to look at the total cost of travel?
Moderator:
Lambros Andreasson, Travelogica AB
Panel:
Jean-Paul Herzog, Senior Vice President - Nordic, Hilton and Scandic
Carina Björkefors, VP, American Express Commercial Card Nordic
Hans Holmen, BTI Nordic, Managing Director
Marianne Sammann, General Manager Global Corporate Key Accounts, Lufthansa
Jesper Söderström, Senior Manager Product Division, Amadeus Scandinavia
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15:00 p.m. - 15:15 p.m. |
Coffee Break
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15:15 p.m. - 16:15 p.m. |
Meetings management - the broader perspective and/or the "supersaver"
People in the Nordic region, the Swedes in particular, are a conferencing and meeting intense people. But the management of the related costs has not been as intense compared to other parts of the world. How come efforts in improving meetings management skills have not been as successful here? Why has strategic meetings management not been on the corporate agenda and why are the meeting costs not considered worth looking into?
Meetings management is as well a sustainability issue - how come?
To improve meetings management is a big challenge - listen to how AstraZeneca started their project.
Presenters:
Roger Kellerman, Publisher Meetings International, e-Meetings.se
Susanne Wikhede, Travel Manager, Travel & Conference Management, AstraZeneca
Peter Arnfalk, Assistant Professor, IIIEE, Lund University
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16:15 p.m. - 16:30 p.m. |
Q&A;
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16:30 p.m. - 16:35 p.m. |
Closing Remarks
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16:35 p.m. - 17:30 p.m. |
Farewell Reception
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Planning Committee |
Cathrine Lundberg, CMM Consulting
Ingemar Aakesson, BTI
Annah Graffner, American Express
Alisa Bornstein, Ericsson AB
Tina Zakrisson, Eurocard AB
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Forum Location & Hotel Accommodations |
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Radisson SAS Royal Viking Hotel
Vasagatan 1 P.O Box 234
S-101 24 Stockholm, Sweden
Tel: +46 8 50654040
Fax: +46 8 50654056
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