(M106)
DISNEY INSTITUTE SESSION - Change Management

It's not good enough to merely manage change. In the competitive landscape that our companies find themselves in, it's become necessary to master innovation management. This presentation will focuses the challenges, issues, and strategies for approaching change at the Walt Disney World ® Resort and processes used to create a culture where change is expected and encouraged, highlighting some of the lessons learned.

Presenter:
Frankie Turner, Senior Consultant, Disney Institute