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Travel Management...Challenges and Opportunities
Minneapolis, MN
September 30, 2004
Le Meridien Hotel
Are the perpetual changes in the field of corporate travel management challenges...or perhaps opportunities? Please join us on September 30th for the annual ACTE Midwest Executive Forum in Minneapolis. The agenda for this year's forum has been carefully chosen to provide insight on current topics of interest including: GDS deregulation, cost reduction by changing traveler behavior and a very hot topic: traditional travel management companies versus internet/on-line travel management companies. Our industry experts will leave you with a great deal of information to consider and help you in determining whether current changes in the industry are challenges or opportunities!
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Agenda |
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7:30am - 8:30am |
Registration and Breakfast
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8:30am - 9:00am |
Opening Remarks
Mary Jo Driscoll, Director of Corporate Sales, Carlson Hotels Worldwide
Richard Case, US Regional Chair, ACTE
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9:00am - 10:00am |
The Perfect Storm?
Travel Manager's and Procurement Specialists alike are tasked with providing a ROI for their company and the pressure to showcase results has never been more keenly felt.
Hoteliers are looking to recoup financial losses realized during the past few years. With demand on the increase and supply remaining relatively constant, it appears that the ingredients for the perfect storm may be brewing as the 2005 RFP season approaches.
To obtain a better understanding of this complex topic Kirk Reed, an analyst from PricewaterhouseCoopers will provide an objective viewpoint and will discuss the financial issues behind the business of running, financing and ultimately setting rates in the hotel industry
Presenter:
Kirk Reed, Analyst, PricewaterhouseCoopers
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10:15am - 11:30am
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Behavior Change: The Next Frontier in Cost Savings
Many companies continue to focus on expense reduction to improve the bottom line and the corporate travel department is often management's first stop on the road to expense reduction. Negotiating corporate discounts is generally the first step in the process. Is your company ready for the second step?
Mike London, Executive Vice President of Global Sourcing Best Buy Co, Inc. will be talking about the challenge with achieving $5 million in savings by focusing on traveler behavior and the processes involved in achieving results
Presenter:
Mike London, Executive Vice President of Global Sourcing, Best Buy Co., Inc.
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11:30am - 12:30pm |
GDS Deregulation - What Does It Really Mean?
Join us as John Caldwell, a legal travel expert and a panel of industry experts guide us through the impact of GDS deregulation and content (fare) fractionalization on corporations and suppliers.
We will discuss the potential future impact of the changing distribution landscape, now that mainline carriers are not required to participate equally in all GDS systems. The emergence of low cost carriers and their strategies for inventory distribution has resulted in challenges for corporate managed travel programs that need to ensure that travelers have access to all fares.
Moderator:
John Caldwell, Legal Travel Expert, Caldwell Associates
Panelists:
Al Lenza, Vice President, Distribution and E-commerce, Northwest Airlines
Cheryl Weldon, Vice President of Strategic Accounts, Worldspan
Richard Eastman, President, Eastman Group
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12:30pm - 1:45pm
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Lunch & Keynote
Current and Emerging Topics in the Corporate Travel Industry
Jack O'Neill, COO of North America with Carlson Wagonlit Travel will share his viewpoints on industry changes and trends, while also addressing current and emerging topics in the corporate travel arena
Presenter:
Jack O'Neill, COO North America, Carlson Wagonlit Travel
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1:45pm - 3:00pm |
Technology as an Enabler
The introduction of the internet has changed the offerings of the traditional travel management company (TMC) to include on-line booking and on-line travel reporting tools.
On-line travel booking companies which originally focused on the leisure market have broadened their scope and now offer corporate travel services as well, now being referred to as internet or on-line travel management companies (ITMC's.)
Confusion continues to grow as we debate the differences between TMC's and ITMC's. This session will provide you with new perspectives and information to help you determine the best solution for your company.
Presenters:
Mike Premo, Senior Vice President, TQ3NAVIGANT
Harriet Washburn, Director of National Accounts, Orbitz for Business
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3:00pm - 3:15pm |
Closing Remarks
Mary Jo Driscoll, Director of Corporate Sales, Carlson Hotels Worldwide
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Forum Location & Hotel Accommodations |
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Le Meridien Hotel
601 First Avenue North
Minneapolis, MN 55403
612-677-1100
If reserved prior to Thursday, September 16th, a special ACTE room rate is available for $129.00 per night. Please contact the hotel directly at 1-866-523-1100 to make arrangements and be sure to identify yourself as an ACTE Midwest Regional Forum event attendee.
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Planning Committee |
Tom Akin, Travel Manager, UnitedHealth Group
Mary Jo Driscoll, Director Corporate Sales, Carlson Hotels Worldwide
Colleen Hagg, Director of Account Services, TQ3NAVIGANT
Dave Knudsen, Account Executive, TQ3NAVIGANT
Nancy Koski, VP Travel & Security Services, Piper Jaffray & Co.
Kerry Miller, Travel Manager, Best Buy Company, Inc
Fredrice Nord, Travel Services Manager, Andersen Corporation
Paulette Olsen, Sales Manager, National Car
Jan Scoblic, Senior Administrator Travel Management Services, 3M
Mary Suerth, Manager Corporate and Agency Sales, Northwest Airlines
Jan Tolle-MacDonald, Sales Manager, Bloomington Convention & Visitors Bureau
Terese Tomlinson, Sales Manager, Continental Airlines
Laurie Valdesuso, Manager Corporate Travel Services, RBC Dain Rauscher
Tony Wagner, Director of Business Development, Carlson Wagonlit Travel
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Local Sponsors |
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