|
Monday,
29 April 2002
|
M101
- The Future of Travel Management
(This topic is an ACTE Sense of the Industry Initiative)
|
The
destiny of the industry unveiled.
•
Changes in the philosophy
•
The next wave in technology
•
The new corporate culture
The confluence of technology, economics and geopolitics will forever
change the business travel equation.
Seminar Focus:
•
Broadening
the strategic role of the travel professional |
| M102
- The Successful Bottom-Line Strategist |
How
to walk the straight and narrow along the bottom line.
•
Guaranteed formulas for making a positive impact on your firm's
bottom line Travel manager strategists in the know will detail mission-critical
guidelines.
Seminar Focus:
•
Tried and true measurement techniques
•
Communicating the good news
•
The importance of timing |
M103
- Validate the Value of Your Program!
(This topic is an ACTE Sense of the Industry Initiative)
|
Make
the power of the audit work for you.
•
When to audit airfares, e-tickets, flown revenue, etc.
•
Auditing tools simplified
The audit is your first step in increased leverage.
Seminar Focus:
•
Learning the language of the audit
•
What auditors want
•
Interpreting the results |
| M104
- The Online Bookie: Beating the Odds |
Is
online booking really the industry panacea?
•
Case studies of successes and challenges
A comprehensive look at the hottest industry trend.
Seminar Focus:
•
Solid advice on a fluid topic
•
Looking twice before you leap |
M201
- Economic Outlook
State of the Business Travel Industry |
Roundtable
discussions on the economy facilitated by industry thought-leaders
Discussion Focus:
•
The direction of the industry
•
Projections for the next year
•
New processes and players changing the industry |
| M202
- The ABCs of CTDs Revisited |
How
are corporate travel departments weathering the economic storm?
ACTE President-Elect Cheryl Hutchinson presents an industry white
paper on the subject.
Seminar focus:
•
Understanding percentage gains
•
Would you do it again?
•
The metrics of CTDs |
| M203
- The Steps to Attaining Complete E-Fulfillment |
Greater
efficiency, lower costs, transparent transactions... But what lies
beneath the surface?
A panel of experts ends the confusion with a candid look at quality
control, service issues, and yet another party to manage in the
E-fulfillment process.
Seminar Focus:
•
Conducting the evaluation
•
Choosing a third party
•
Writing the contract |
| M204
- Integrating Management Tools Despite Corporate Constraints |
Finding
the perfect tools for that less-than-perfect corporate infrastructure.
Seminar Focus:
•
Working up to the perfect fit
•
A long-range plan without the expense of a short-term fix
•
How to allow for growth |
M301
- The Crisis Management Primer
(This topic is an ACTE Sense of the Industry Initiative)
|
An
intense session dedicated to the worst-case scenarios
•
Natural disasters
•
Terrorism
The worst crisis is the one which catches you unprepared.
Seminar focus:
•
The priorities of contingency planning
•
What to do when nothing works
•
Alternate communication programs
•
When getting them home is all that counts |
| M302
- Data Security and Ownership |
•
Understanding data management is the first degree of control
•
Data is the new currency of the Information Age
These lessons from Europe on data security and ownership issues
explain the uses for data, where it goes and who should be responsible
for it.
Seminar focus:
•
Best practices for managing data
•
The ultimate value of data management |
| M303
- Effective Security With Minimum Hassle |
The
new processes for air transportation require behavior modification.
•
Travel I.D. systems
•
Profiling: The Invisible Way of Life
The road warrior image has been replaced with a humbler quieter
traveller... almost.
Seminar focus:
•
Will new technology reduce the hassle?
•
The new security philosophy: Technology, Deduction & Intuition
•
Making it all convenient and soon |
| M304
- Contracts: Avoiding the Fine Print Pitfalls |
•
Evaluating the risk in a world of uncertainty
The rules have changed and so has the boilerplate in your vendor
contracts.
Seminar Focus:
•
Making the contract a guarantee
•
How to fire-proof a contract
•
One good contract leads to another |
| Tuesday,
30 April 2002 |
| T101
- Implementing Change to Optimise Compliance |
Getting
the 360-degee buy-in without impediment.
Seminar Focus:
•
How to motivate individuals to support new practices
•
Changing the behavior of the traveller
•
Changing the perspective of upper management |
| T102
- When Procurement and Travel Merge |
A
meeting of the minds for travel managers and procurement specialists.
Seminar focus:
•
Understanding the "other side"
•
Examining the "delivered to promise" (D/P) ratio
•
Identifying the keys to success for both approaches |
| T103
- Meetings Management Made Simple |
The
best ways to close the door on travel dollars lost through meetings!
Seminar focus:
•
Leveraging the meetings spend
•
Centralising meetings through travel
•
Drafting a meetings policy |
| T104
- Plugging the Data Leak |
All
you ever wanted to know about data collection and management.
Seminar focus:
•
The facts and myths about data usage
•
Steps take in protecting data integrity
•
The latest industry perspectives on data management |
| T201
- State of the Business Travel Industry |
Roundtable
discussions on the economy facilitated by industry thought-leaders
Discussion Focus:
•
The direction of the industry,
•
Projections for the next year
•
New processes and players changing the industry |
T202
- Airfare Pricing Simplified
(This topic is an ACTE Sense of the Industry
Initiative) |
The
most comprehensive presentation ever to address the complexity of
this subject.
Seminar focus:
•
Does yield management challenge simplification?
•
Will a simplified airfare structure help stimulate travel?
•
Will a simplified airfare structure benefit your travel program?
•
The presentation of ACTE's Airfare Restructuring White Paper |
| T203
- Reverse Online Auctions - Where Do We Go From Here? |
Find
out why the hottest pricing trend in the industry is getting the
cold shoulder from some suppliers.
Seminar focus:
•
What it is and how it works
•
What's the benefit to the bottom line?
•
Who can benefit? |
| T204
- Integrated Direct Connects: Who's Going to Pay? |
This
is the seminar that asks the question: "The payment buck stops where?"
Seminar focus:
•
The effect of Integrated Direct Connections (IDC) on GDSes, CRSes
•
And who should pay? |
| T301
- Euro-New Challenges for Travel Managers |
Cross
border negotiations with euro and non-euro countries are challenging
travel managers with global programmes.
Seminar focus:
•
How to beat the challenge
•
Turn challenge into profit
•
Hidden opportunities inherent in the shift |
T401
- E-Fare Access for All: Will It Happen?
(This topic is an ACTE Sense of the Industry
Initiative) |
Corporate
travel managers and travel management companies want access to Internet
fares. Carriers need to sell off unused inventory. Is there a common
ground?
Seminar focus:
•
Why this issue defies resolution
•
Determining the value of common ground
•
Outside-the-box thinking for both sides |
