Sunday, 28 April
18.30 - 19.45
The New World

The Honourable George Mitchell, Chair, International Crisis Group
A geopolitical update on conflict resolution in the Middle East and the ramifications of the war on terrorism for the business world... Author, statesman, legislator, advisor to the White House (in addition to four foreign governments), and Nobel Peace Prize nominee, former Senator George Mitchell is an authority on Middle Eastern violence, the peace process in Northern Ireland and dozens of social issues facing the United States. Senator Mitchell discusses geopolitical conflict and provides critical insight on the magnitude and duration of events effecting the global dynamics of business.

Monday, 29 April
8.00 - 10.00
Global and Industrial Outlook

Marvin Zonis, Ph.D., Global Political Economist, Author
Renowned political economist and author of four books. He will share his views on the outlook for the global economy in this era of political risk, followed by a provocative discussion with Larry Kellner, President , Continental Airlines, Bill Shaw, President/COO, Marriott International; and Pam Arway, EVP. Business Travel, American Express, focusing on proactive measures to strengthen the industry. Dr. Zonis speaks from his perspective as a professor at the Graduate School of Business (University of Chicago); a principal in international consulting firm Marvin Zonis & Associates, Inc., which advises governments and investment firms on risk management; and a frequent commentator on Nightline and CNN.

Monday, 29 April
15.00 - 16.15
Travel Industry Security and Regulatory Parameters

James Hall, Esq., Former National Transportation Safety Board Chairman
Compliments of TQ3 Travel Solutions
Former chairman of the National Transportation Safety Board James Hall, Esq., will interpret the current safety measures, define regulatory issues and pinpoint the gray areas in passenger security initiatives. During his career, Mr. Hall launched a number of landmark safety studies on commuter carriers, the tour industry and many aspects of surface transportation.

Tuesday, 30 April
8.00 - 9.15
State of the Business Travel Industry

Henry Harteveldt, Senior Analyst for the Forrester Research Group
Henry Harteveldt — senior analyst for the Forrester Research Group — will address the role technology will play in stimulating recovery and reshaping the travel management process. Mr. Harteveldt's expertise in transportation technology, coupled with an extensive background in business travel (including management positions with CKS Partners, Fairmont Hotels, The Trump Shuttle, and TWA), has made him a preferred resource for comment in both print and broadcast media.

Tuesday, 30 April
14.15 - 15.15
Changing the Role of Travel Management

Steve Farber, Management Coach & Author
Recognizing new opportunities and stepping up to additional responsibilities... Author Steve Farber — an expert in the areas of leadership, reinvention and teamwork — will unlock the secrets of making the most out of the opportunities and challenges inherent in travel management expansion. A pragmatist, Mr. Farber advises professionals what to do when popular concepts like empowerment, re-engineering, TQM and vision are slammed into the barriers surrounding corporate cultures. He specializes in assisting senior management teams in developing market-driven strategies and effective leadership practices.