| Sunday,
April 28, 2002 |
| 6:00
p.m. - 7:15 p.m. |
Opening
Keynote |
| 7:30
p.m. - 11:00 p.m. |
Welcome
Reception |
| Monday,
Arpil 29, 2002 |
| 8:00
a.m. - 11:30 a.m. |
Theme:
Global and Industry Economic Outlook |
| 0 |
Issues
|
Management
Strategies
|
Tools
& Solutions
|
| 10:30
a.m. - 11:30 a.m. |
|
Managing
Travel in 2005 |
Bottom
Line Best Practices |
Travel
Technology Management |
Online
Booking Usage Strategies |
| 11:45
a.m. - 12:45 p.m. |
The
Economy:
Roundtable discussions |
Current
Perspectives in CTDs |
E-Fulfillment:
Who, What, When and Why? |
What
to Audit & How |
| 12:45
p.m. - 2:45 p.m. |
Lunch/Technology
and Business Process Showcase |
| 3:00
p.m. - 4:00 p.m. |
General
Session: Transportation - Regulatory/Infrastructure |
| 4:15
p.m. - 5:15 p.m. |
Preparing
for the Worst/Best Practices in Crisis Management |
Data
Security and Ownership |
Latest
Efficiencies in Travel Security |
Contracts:
Shortfalls and the Implications |
| 6:30
p.m. |
Reception |
| Tuesday,
April 30, 2002 |
| 8:00
a.m. - 9:15 a.m. |
General
Session: State of the Business Travel Industry |
| 0 |
Issues
|
Management
Strategies
|
Tools
& Solutions
|
| 9:30
a.m. - 10:30 a.m. |
|
Mandate:
No Longer a Dirty Word |
When
Procurement Takes Over Travel |
Meetings
Strategies and Solutions |
Effective
Data Warehousing |
| 11:00
a.m. - 12:00 p.m. |
State
of the Business Travel Industry Roundtable Discussions |
Airfare
Pricing Simplified |
Hotel
Commission Tracking Solutions |
IDC's
Impact on the Travel "Ecosystem" |
| 12:00
p.m. - 2:00 p.m. |
Lunch/Technology
and Business Process Showcase |
| 2:15
p.m. - 3:15 p.m. |
General
Session: The Changing Role of Travel Management |
| 3:30
p.m. - 4:30 p.m. |
|
Striking
a Balance-Defining the Buyer/Supplier Partnership |
Selling
Up |
Aligning
Travel with Your Business Objectives |
| 4:45
p.m. - 5:45 p.m. |
The
Changing Role of Travel Management Roundtable Discussions |
Capitalizing
on Your Expanding Travel Portfolio |
Travel
Technology Management (Rpt.) |
| 7:00
p.m. - 11:00 p.m. |
Closing
Reception/Dinner |
