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Partnerships and Alliances - Who is watching your back
Johannesburg, South Africa
14 September 2004
Protea Balalaika Hotel
One-way ACTE advances the business travel industry is by providing regional venues for
business travel professionals to exchange insights, share knowledge, and debate hot topics.
When you participate in an ACTE Executive Forum, you'll benefit from the combined talents of
ACTE's 2,500 international members - all dedicated to professional growth through the constant
identification of emerging issues, continuing education and on-going peer networking.
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Agenda |
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8:30 a.m. - 8:35 a.m. |
Opening and Welcome
Bronwyn Philipps, Head, Kitso Consulting
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8:35 a.m. - 8:40 a.m. |
A Word from the Sponsors
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8:40 a.m. - 9:00 a.m. |
View Presentation: Commission Cuts - No-one will be left unaffected
One only needs to take a look at other parts of the globe to understand that the question is not if commissions will be eliminated, but when will this occur. Certainly this movement by many airlines elsewhere has meant the redefinition of the business relationship between corporate travel programmes and their agency partners.
How does the dominant carrier in South Africa plan to roll this out? How will this affect the airline's cost structure? Will agencies be challenged as the primary channel for airline distribution to the business travel segment? This session will delve into finding the answers to these and other questions about commission cuts in this market.
Presenter:
Thulani Nzima, Executive Manager, Marketing SA Sales, South African Airways
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9:00 a.m. - 9:10 a.m.
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Questions and Answers
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9:10 a.m. - 9:30 a.m. |
View Presentation: Do you really need a Travel Agent?
With the dramatic increase in 'consumer-friendly' technology, consumers are finding themselves with new channels to procure travel. And with access to on-line booking platforms and low-cost carriers, the value of the Travel Agent is being questioned. Certainly this is the case on the leisure side of travel. But is it viable for the corporate side to forego the services of an agency partner? What is lost and is anything gained? This session will examine if agencies are a necessary component for the fulfilling of corporate travel requirements.
Presenter:
Mara Coetsee, Commodity Manager - CommerceZone
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9:30 a.m. - 9:40 a.m.
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Questions and Answers
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9:40 a.m. - 10:00 a.m.
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Tea Break
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10:00 a.m. - 10:20 a.m. |
View Presentation: What is the Agency Value Equation?
Is there a gap between what travel agencies offer and the real needs of their corporate customers? Do corporations continue to seek the same services that agencies have traditionally provided, given the potential for a new financial relationships between them with the elimination of commissions. What's important to the corporate travel manager? This session will explore the value equation in the corporation's relationship with it's agency partner.
Presenter:
Anthony Reznick, Procurement Manager - Super Group
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10:20 a.m. - 10:30 a.m. |
Questions and Answers
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10:30 a.m. - 11:30 a.m. |
Round Table discussion
Moderator:
Bronwyn Philipps, Head, Kitso Consulting
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11:30 a.m. |
Close
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Forum Location & Hotel Accommodations |
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Protea Balalaika Hotel
20 Maude Street, Sandton, Johannesburg
011 322 5000
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Local Sponsors |
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