Streamlining Corporate Travel

Registration

Tea and Coffee Served

Welcome and ACTE Update

Jo Lloyd, Regional Director EMEA

On-line Booking vs Booking On line

This session will look at the differences between using an on-line booking tool versus booking on-line directly via the independent websites. The implications of both will be examined, in regard to cost containment, management information and policy compliance. A panel of experts will provide an insight to their experience when applying these strategies and help provide an overview for any corporate client who is looking towards these models of booking to find the right solution for their company.

Moderator:
Belinda West, Travel Services Manager - Woolworths

Presenter:
Claude Van Keirsbilck, Sales Director, Inland - Tourvest Retail Travel

Presenter:
Lynn Schoeler, Purchasing Manager - Tiger Brands Ltd.

Questions and Answers

Streamlining Pre-Approval System

his session will investigate how to best ensure that streamlined pre-approval systems provide the most efficiency and the most effective ways to manage the information ensuring maximizing saving opportunities.
In this session you will hear from a panel of corporate travel buyers who have implemented such systems, as well as examining a TMC’s perspective.
Learn about how they overcame the internal challenges of such change management, and if the end result was worth it

Moderator:
Belinda West, Travel Services Manager - Woolworths

Presenter:
Ingrid Von Moltke, National Sales & Marketing Manager - HRG World Travel

Presenter:
Karen Smit, Manager - Group Travel & Business Card Systems -

Questions and Answers and Panel Debate

Tea Break

Corporate Chat Session – ‘Corporate Deals’

Presentations and Round Table Discussions

This session will deal with revenue and yield management from an airline and hotel perspective, followed by separate Corporate and Supplier Round Tables.
Travel buyers will have the opportunity to share non-confidential information regarding how they find the deal negotiation process, do they find the system beneficial, or is it simply easier for all to go for best price on the day?
This will be an interactive session for delegates to discuss the minefield that is supplier deal negotiation, and have an opportunity to discuss their experiences amongst their peer set.
The supplier round table session to will allow suppliers to discuss the challenges that they now face when selling in a corporate environment. Have the rules changed? Has what was once accepted as standard practice now changed?
This is an interactive session for suppliers to have the opportunity to discuss how the evolving corporate model to purchasing travel affects them, and how best to ensure that they are meeting the clients needs in this environment.

Moderator:
Chris Crowley, Director of Sales, UK & Ireland – BCD Travel & At Large Board Member - ACTE

Presenter:
Dominic Fry, Revenue Manager - ArabellaSheraton Grand Hotel

Presenter:
Desi Petkova, Executive Management - South African Airways

LUNCH

Combined Round Table Session

This is a truly unique session that gives the corporate travel buyer an insight to their supplier expectations and challenges when negotiating a corporate agreement, and vice versa. This session will provide an understanding of the varying goals and objectives of the two diverse sectors that come together to maximize loads, costs and revenues.
The results of the previous sessions will be analysed in an open forum and panel discussion.

Panel:
Roddy Mann, Procurement Analyst – Old Mutual
Dominic Fry, Revenue Manager - ArabellaSheraton Grand Hotel
Desi Petkova, Executive Management - South African Airways

Moderator:
Chris Crowley, Director of Sales, UK & Ireland – BCD Travel & At Large Board Member – ACTE

Close

Jo Lloyd, EMEA Regional Director – ACTE

Optional Session: Key Factors in Risk Management
(Corporate Travel Managers only)
Risk Management is the hot topic amongst Travel Buyers and Managers today.
Now, more than ever, travel procurers have to look beyond the deal and see the reality of business travel in a post-9/11 environment.
With access to the information super highway, the empowerment of the traveler as the Travel Manager and the onset of globalization as a factor, threat assessment has forced us to re-evaluate pre-existing priorities and Travel Management choices.

Moderator:
Chris Crowley, Director of Sales, UK & Ireland – BCD Travel & At Large Board Member – ACTE