Cutting Through Complexity

Registration and Networking

Coffee served.

Opening, Welcome ACTE and CORTAS

Moderator of the day:
Peter Beulink, Owner, OORzaken

Trends and Complexities shaping Pricing Strategies in Business Travel known as “Unbundling” and Ancillary Fees

Herman Mensink, Vice President, PRISM Group Inc. will provide an overview of the current landscape and new developments in the area of unbundling and ancillary fees.

The presentation will be followed by an interactive discussion amongst experts who will explore how best to understand and manage these new developments:

Invited Experts:

Peter Buis, Managing Director, BCD Travel

Jan Willem Dekker, Executive Vice President Benelux, Carlson Wagonlit Travel

Bram Graeber, Executive Vice President, KLM-Air France

Wolter van Houwelingen, Travel Manager Unilever Benelux, Unilever

Uncover Hidden Potentials in Hotel Sourcing & Program Management

This session will include two separate presentations followed by an interactive discussion:

Going directly to your bottom line: new possibilities in hotel spend management:

• Hotel negotiation trends - what has changed in recent years
  
• Key challenges and 'danger points' around rate integrity/rate loading and the impact on real hotel spend
  
• How corporations and TMCs can gain greater control and optimize hotel spend with technologies and intelligence available today
  

Presenters:
Meritxell Clemente, Senior Channel Manager Hotel Distribution, Amadeus

Impact of Dynamic Pricing on Hotel Contract Environment – who is benefiting?

Presenter:
Representative from Advito

Interactive discussion - Hear corporate opinions amongst others:

• Albert Blank, BeNe Procurement Lead, Procurement, Ernst & Young Nederland
  
• Cynthia Laferte, ABN AMRO Procurement Group, Global Procurement - Travel Manager
  

Networking Lunch

The Merging of Transient Travel and Meetings Management

This session will start with a key-note presentation which will include

• An Overview of The Meetings Market - Spend – Outlook 2010
• Potentials, Synergies and Thresholds merging Transient Travel and Meetings Management Spend as well as Critical Success Factors

Followed by facilitated roundtable discussions which will address the areas

• Strategy development
• Policy
• Sourcing/Procurement
• Budgeting - Spend Management / Payment-Expense
• Data Analysis/Reporting

And topped off by two corporate case studies/best practices in

• Consolidating Transient Travel and Meetings Management spend
• Experience of using Six Sigma to drive change
• Business Intelligence to support decision making processes

Key-Note Presenter:
Kate Harris, Director, Strategic Meetings Management EMEA, American Express Global Client Group

Roundtable Facilitators:
Dale Beckles, President & CEO at Arcaneo Inc.
Holger Thiede, Director of Sales EMEA at StarCite GmbH, European Headquarters
Doug Anthony, Director Strategic Partners, StarCite GmbH

Corporate Case Studies/Best Practices:
Richard DARLEY  MSc, MCIPS, European Travel and Meetings Manager, Lilly UK
Stephanie Smook, Travel Manager EMEA at NIKE
Judith Van Leeuwen, Event Manager EMEA at NIKE

Thank You and Closing