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Safety, Security and Privacy in the Travel Industry
Cape Town, South Africa
23 June 2004
Arabella Sheraton
One-way ACTE advances the business travel industry is by providing regional venues for
business travel professionals to exchange insights, share knowledge, and debate hot topics.
When you participate in an ACTE Executive Forum, you'll benefit from the combined talents of
ACTE's 2,500 international members - all dedicated to professional growth through the constant
identification of emerging issues, continuing education and on-going peer networking.
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Agenda |
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8:30 a.m. - 8:40 a.m. |
Opening and Welcome
Derek Jewson, ACTE EMEA Board of Directors
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8:40 a.m. - 8:45 a.m. |
A Word from the Sponsors
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8:45 a.m. - 9:30 a.m. |
I Expect to be left alone
This presentation will focus on aspects of Corporate Privacy, including what Corporate Privacy actually means, determining who is responsible for the development of a privacy policy, what can result with ineffective management of the policy and the corporation's culpability when personal and private data is unintentionally shared without authorization. This presentation will also touch on the added complexity to this issue brought about by identity theft, non disclosure agreements and globalization.
Presenter:
Mark Heyink, Partner, Mark Heyink Information Attorney & Director, E-Commerce Legal Risk Management
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9:30 a.m. - 9:45 a.m.
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Questions and Answers
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9:45 a.m. - 10:15 a.m. |
Is Your Travel Data Being Mined Without Your Knowledge?
In a world where Internet security, or the lack thereof, can lead to inadvertent sharing of personal information, this presentation will look at vulnerable areas of data security related to transacting travel - whose hands does corporate data pass through and where are the exit ramps along the highway that data travels. The presentation will also consider the question 'Where does the responsibility of data security lie - with the corporation or with suppliers and merchants?'
The presenter will also provide guidance on general IT and Internet security, spyware, viruses and protective measures that online consumers can take.
Presenter:
Johan Van Niekerk, Senior Manager - Information Technology, Galileo Southern Africa
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10:15 a.m. - 10:30 a.m.
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Questions and Answers
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10:30 a.m. - 11:00 a.m.
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Tea Break
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11:00 a.m. - 11:45 a.m. |
Contingency Planning for Traveler Safety
How important is traveler safety to your organization and do you and your travelers have effective contingency plans in place, should they be needed in dire emergencies?
This presentation will focus on contingency planning for various types of emergencies, including medical, political, crime and natural disasters, and will look at where the responsibility for contingency planning lies.
This presentation will also focus on travel into Africa, and what you need to know before planning the trip, as well as touching on International travel and travel insurance.
Presenter:
Diane Sharp, Manager, Travel Call Centre Operations - Europ Assistance
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11:45 a.m. - 12:00 p.m. |
Questions and Answers
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12:00 p.m. - 12:45 p.m. |
Round Table discussion - Safety, Security and Privacy in the Business Travel Industry
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12:45 p.m. |
Close
Refreshments Served
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Forum Location & Hotel Accommodations |
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Arabella Sheraton
1 Lower Long Street, Cape Town
021 412 9999
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Local Sponsors |
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Committee Members |
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Anesh Naidoo - Commodity Manager - Travel, Standard Bank
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