SPECIAL FEATURES

Introduction to Travel Management for Executives New to Travel
(Sunday, April 22, 3:30 - 4:30 p.m.)

If you are new to travel, do not miss this session! This unique program is designed especially for executives who are new to the business. A seasoned business travel professional will define the travel management process and the building blocks essential to an effective program. You'll gain invaluable insights on the key principles and best practices that will enhance your ability to manage your travel spend and improve your relationships with suppliers.

The Technology Experience
(Monday, April 23, 10:30 a.m. - 12:45 p.m.)
(Tuesday, April 24, 10:00 a.m. - 12:15 p.m.)

ACTE XIII features a dynamic approach to the travel technology encounter that goes beyond the usual - The Technology Experience. The Technology Experience provides demonstration opportunities of both hardware and software solutions for each of the three stages of business travel - Pre-Trip, On the Road, Post Trip-Reconciliation. In an interactive, hands-on environment, you will have the chance to sample the latest automated tools and to try out and evaluate emerging products, such as wireless devices. The Technology Experience will provide a valuable learning experience for anyone who's ever found themselves standing in a long line at a ticket counter, customs area, or security screening in their attempt to get from point A to point B. Don't miss this opportunity to learn how the processes and rigors of travel and travel management can be reduced through technology solutions!

K.I.S.S. the Complicated Contract Goodbye: Corporate and Supplier Roundtable Workshop
(Monday, April 23, 3:00 - 5:30 p.m.)

This intensive, two and a half hour session revolves around a single theme: contract process and management. The objective is to determine an industry-wide best practice for what's typically the most costly, time-consuming, burdensome-and, by the way, absolutely critical-aspects of business travel management. The workshop format is designed to encourage networking and benchmarking with peers; by session's end, attendees will have worked out a process that allows buyers and suppliers to more effectively and efficiently negotiate and implement win-win contracts. Participants will be split into corporate-only and supplier-only groups, after which a facilitator will guide the discussion along these main categories:
1. RFP Process: On-line auctions, consortium issues, level of detail necessary, role of procurement
2. Contract Process: legal office involvement, risk management, role of consultants, procurement, performance measurement and consequences
3. Contract Negotiation: performance monitoring, supplier utilization, effective rates paid, tracking, measuring and reporting
A summary of highlights will be collected and reported at the end of the session and will appear in subsequent ACTE publications.

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