Managing Travel Through Non-Refundable Tickets
Evidence shows that increasingly business travelers in the US were purchasing non-refundable tickets prior to September. The recent changes in applicability of these tickets towards standby travel and itinerary changes make their future use by business travelers uncertain.
Points of discussion-
• Are non-refundable tickets on US carriers still a viable option for your company travelers?
• Should you change your buying patterns and how do you get senior management to concur?
• When do non-refundables continue to work for your program?

Moderator:
Mark Williams,Director, Travel & Meeting Management PriceWaterhouseCoopers,LLP
Presenter:
Mike Janssen, Senior Vice President, Midwest Division, World Travel BTI